Closed Bug 832758 Opened 12 years ago Closed 12 years ago

crash in libnortonconfidential18

Categories

(Firefox :: Extension Compatibility, defect)

Product:
Firefox
Component:
Extension Compatibility
Version:
18 Branch
Platform:
x86_64
macOS
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME
Tracking Flags:
Tracking Status
firefox18 - ---

People

(Reporter: scoobidiver, Unassigned)

References

Details

(Keywords: crash)

Crash Data

With combined signatures, it's #4 top browser crasher in 18.0 and #2 in 18.0.1 on Mac. It's similar to bug 814316 but for Firefox 18. The stack trace depends on the crash signature: * libnortonconfidential18.dylib@0x6db4: Frame Module Signature Source 0 libnortonconfidential18.dylib libnortonconfidential18.dylib@0x6db4 1 AppKit AppKit@0x8beee7 2 CoreFoundation CoreFoundation@0x61772 3 AppKit AppKit@0x8beee7 4 libnortonconfidential18.dylib libnortonconfidential18.dylib@0x21f7c 5 XUL non-virtual thunk to nsHTMLDocument::GetElementsByTagNameNS 6 libnortonconfidential18.dylib libnortonconfidential18.dylib@0x24364 7 libsystem_c.dylib libsystem_c.dylib@0x4d15f 8 CoreFoundation CoreFoundation@0x387b0 9 libmozglue.dylib je_malloc memory/mozjemalloc/jemalloc.c:4231 10 libsystem_c.dylib libsystem_c.dylib@0xa03c7 11 libsystem_c.dylib libsystem_c.dylib@0xa11a3 12 XUL nsAString_internal::MutatePrep xpcom/string/src/nsSubstring.cpp:177 13 @0x1a3f0173f 14 CoreFoundation CoreFoundation@0x8fb4 15 XUL XUL@0x471a1f 16 XUL non-virtual thunk to nsHTMLDocument::GetElementsByTagNameNS 17 XUL nsDocument::GetElementById nsTHashtable.h:147 * libnortonconfidential18.dylib@0x18861: Frame Module Signature Source 0 libnortonconfidential18.dylib libnortonconfidential18.dylib@0x18861 1 libnortonconfidential18.dylib libnortonconfidential18.dylib@0x3b8ff 2 libnortonconfidential18.dylib libnortonconfidential18.dylib@0x15931 3 XUL non-virtual thunk to nsHTMLDocument::GetElementsByTagNameNS 4 libnortonconfidential18.dylib libnortonconfidential18.dylib@0x1b0ea 5 XUL non-virtual thunk to nsHTMLDocument::GetElementsByTagNameNS 6 libnortonconfidential18.dylib libnortonconfidential18.dylib@0x2450b 7 libsystem_c.dylib libsystem_c.dylib@0x4d15f 8 CoreFoundation CoreFoundation@0x387b0 9 libmozglue.dylib je_malloc memory/mozjemalloc/jemalloc.c:4231 10 libsystem_c.dylib libsystem_c.dylib@0xa03c7 11 libsystem_c.dylib libsystem_c.dylib@0xa11a3 12 XUL nsAString_internal::MutatePrep xpcom/string/src/nsSubstring.cpp:177 13 @0x11ec00227 14 CoreFoundation CoreFoundation@0x8fb4 15 XUL XUL@0x471a1f 16 XUL non-virtual thunk to nsHTMLDocument::GetElementsByTagNameNS 17 XUL nsDocument::GetElementById nsTHashtable.h:147 * libnortonconfidential18.dylib@0x1a786: Frame Module Signature Source 0 libnortonconfidential18.dylib libnortonconfidential18.dylib@0x1a786 1 libnortonconfidential18.dylib libnortonconfidential18.dylib@0x21eec 2 XUL non-virtual thunk to nsHTMLDocument::GetElementsByTagNameNS 3 libnortonconfidential18.dylib libnortonconfidential18.dylib@0x24364 4 AppKit -[NSEvent window] 5 libnortonconfidential18.dylib libnortonconfidential18.dylib@0x2a052 6 Foundation __NSFireDelayedPerform 7 CoreFoundation __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ 8 CoreFoundation __CFRunLoopDoTimer 9 CoreFoundation __CFRunLoopRun 10 CoreFoundation CFRunLoopRunSpecific 11 HIToolbox RunCurrentEventLoopInMode 12 HIToolbox ReceiveNextEventCommon 13 HIToolbox BlockUntilNextEventMatchingListInMode 14 AppKit _DPSNextEvent 15 AppKit -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] 16 XUL -[GeckoNSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] widget/cocoa/nsAppShell.mm:168 ... * libnortonconfidential18.dylib@0x6e28: Frame Module Signature Source 0 libnortonconfidential18.dylib libnortonconfidential18.dylib@0x6e28 1 CoreFoundation CoreFoundation@0x61772 2 AppKit AppKit@0x8beee7 3 libnortonconfidential18.dylib libnortonconfidential18.dylib@0x21f7c 4 XUL non-virtual thunk to nsHTMLDocument::GetElementsByTagNameNS 5 libnortonconfidential18.dylib libnortonconfidential18.dylib@0x24364 6 libsystem_c.dylib libsystem_c.dylib@0x4d46f 7 CoreFoundation CoreFoundation@0x387b0 8 libmozglue.dylib je_malloc memory/mozjemalloc/jemalloc.c:4231 9 libsystem_c.dylib libsystem_c.dylib@0xa03c7 10 libsystem_c.dylib libsystem_c.dylib@0xa11a3 11 XUL nsAString_internal::MutatePrep xpcom/string/src/nsSubstring.cpp:177 12 @0x1aa90140f 13 CoreFoundation CoreFoundation@0x8fb4 14 XUL XUL@0x471a1f 15 XUL non-virtual thunk to nsHTMLDocument::GetElementsByTagNameNS 16 XUL nsDocument::GetElementById nsTHashtable.h:147 More reports at: https://crash-stats.mozilla.com/report/list?signature=libnortonconfidential18.dylib%400x6db4 https://crash-stats.mozilla.com/report/list?signature=libnortonconfidential18.dylib%400x18861 https://crash-stats.mozilla.com/report/list?signature=libnortonconfidential18.dylib%400x1a786 https://crash-stats.mozilla.com/report/list?signature=libnortonconfidential18.dylib%400x6e28
This might be the Mac equivalent of topcrash bug 783369, specifically of the part of it that seems to have been caused by the issue described in bug 828296.
This is likely going to be fixed by bug 828296, renom if it shows up in 20 or later.
tracking-firefox18: ? → -
Depends on: 828296
Of course, those crashes don't exist in 19.0 and above.
Status: NEW → RESOLVED
Closed: 12 years ago
Keywords: topcrash
Resolution: --- → WORKSFORME
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