878304 - Print preview/Print shows/prints nothing when printing a message with no text in body and inline preview of message/rfc822 attachment (Content-Disposition: inline;)

Status: RESOLVED WORKSFORME

(Thunderbird :: Mail Window Front End, defect)

Description

[Thomas D. (:thomas8)]

STR

1 msg with no text in body and html attachment; inline preview of attachments ON
2 from main 3-pane (message preview), select the message
3 File > Print Preview

Actual Result

print preview / print is empty except headers and footers

Expected Result

print the container msg and the attached msg preview (i.e. just print what's there on screen)

Works correctly when printing / print-previewing same msg when viewed in  standalone window (I had open msgs in new window set).

ping me for a testcase; don't have time now.
confirmations of others who see this welcome.

Comment 1

[Thomas D. (:thomas8)]

note to self: testcase - accor hotel confirmation

Comment 2

[Thomas D. (:thomas8)]

Attachment: Testcase1.eml (non-reduced): Message with attached inline message, both printing blank from main 3pane

Comment 3

[Thomas D. (:thomas8)]

(In reply to Thomas D. from comment #0)
> STR
> 
> 1 msg with no text in body and html attachment; inline preview of
> attachments ON

...more precisely: message had attachment of this type:

Content-Type: message/rfc822; charset=us-ascii; name="email.eml"
Content-Disposition: inline; filename="email.eml"
Content-Description: Your Booking =?iso-8859-1?Q?N=B0?= A12-345 (fwd)

And attached email.eml has this type:

Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable

> 2 from main 3-pane (message preview), select the message
> 3 File > Print Preview
> 
> Actual Result
> 
> print preview / print is empty except headers and footers
> 
> Expected Result
> 
> print the container msg and the attached msg preview (i.e. just print what's
> there on screen)
> 
> Works correctly when printing / print-previewing same msg when viewed in 
> standalone window (I had open msgs in new window set).
> 
> confirmations of others who see this welcome.

Comment 4

[Thomas D. (:thomas8)]

WADA, can you reproduce?

Comment 5

[WADA:World Anti-bad-Duping Agency]

(In reply to Thomas D. from comment #0)
> inline preview of attachments ON

What do you call "inline preview of attachments ON"?

Checked with attached mail in local mail folder, with Tb 17.0.6.

              View                   Print Preview result
Message Body As  Display Attachments Inline
 Original HTML    Checked            HTML of .eml, filename, is printed
 Plain Text       Checked            Text of .eml, filename, is printed
 Original HTML    Unchecked          filename only(email.eml) is printed
 Plain Text       Unchecked          filename only(email.eml) is printed
i.e.
Print Preview result is same as mail display in Message Pane.

Comment 6

[Thomas D. (:thomas8)]

(In reply to WADA from comment #5)
> (In reply to Thomas D. from comment #0)
> > inline preview of attachments ON
> 
> What do you call "inline preview of attachments ON"?

display attachments inline = true

> Checked with attached mail in local mail folder, with Tb 17.0.6.
> 
>               View                   Print Preview result
> Message Body As  Display Attachments Inline
>  Original HTML    Checked            HTML of .eml, filename, is printed

above was my scenario

>  Plain Text       Checked            Text of .eml, filename, is printed
>  Original HTML    Unchecked          filename only(email.eml) is printed
>  Plain Text       Unchecked          filename only(email.eml) is printed
> i.e.
> Print Preview result is same as mail display in Message Pane.

I can no longer reproduce this, neither with original msg nor with testcase on TB 17.0.6 / WinXP. It definitely failed once, and was reproducable in that session, but well, as a once-only, there's not much we can do.

FTR note that there are remote images in the attached email.eml also (I was a bit surprised to get prompted for showing remote images again when I re-viewed the original msg now).