880320 - Unable to log on to secure NNTP

Status: NEW

(Thunderbird :: Account Manager, defect)

Description

[Dan Gall]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/27.0.1453.110 Safari/537.36

Steps to reproduce:

Created a new account (news account)
entered the proper server data, including 
TLS/SSL  port 563
"always request authentication when connection to this server"




Actual results:

select the account right click and choose Subscribe
Group selection window comes up         and nothing
hitting refresh  simply engages the Please Wait for a second and then it does nothing

I tried this on My Mac using 17.06, 16.01, 13.01, 12.01 and get the same error
I tried this on my Ubunto using 17.06

Other users who have the username password in Password Manager already have no problem. It is only when you don't have username/password (as in a new account) that the problem occurs.  Thunderbird never asks for it, so it cannot be entered


Expected results:

Thunderbird should have asked for my username and then my password, so it could pass it on to the server

I think this is bug 797600 which is marked as resolved fixed but I can find no entry where it was logged into the trunk. The second last entry requests it go to beta, and then two examples are posted, but no record of the fix being entered into the trunk

Comment 1

[Dan Gall]

The server owner has advised that he can see my log in attempts, but no authinfo entry (of course, Thunderbird doesn't know it yet).

Comment 2

[Dan Gall]

If required I have a contact who can give you a temporary username/password for a SSL authentication required news server for testing purposes

Comment 3

[Dan Gall]

The issue was resolved with the assistance of the news server host.
It WAS an issue of bug 797600  
the server was giving a certificate error, but nothing was showing in the GUI nor in the error console.

The fix in this case was twofold.  The owner provided a means for a temporary access to port 119, which allowed Thunderbird to read the groups and subscribe.  And a new certificate (again provided by the news server owner) was installed into Thunderbird, which allowed access on port 563 with SSL enabled.

So bug 797600 is NOT fixed in the trunk

Comment 4

[Dan Gall]

The issue was resolved with the assistance of the news server host.
It WAS an issue of bug 797600  
the server was giving a certificate error, but nothing was showing in the GUI nor in the error console.

The fix in this case was twofold.  The owner provided a means for a temporary access to port 119, which allowed Thunderbird to read the groups and subscribe.  And a new certificate (again provided by the news server owner) was installed into Thunderbird, which allowed access on port 563 with SSL enabled.

So bug 797600 is NOT fixed in the trunk

Comment 5

[David Lechner (:dlech)]

I think that bug 797600 resolved the issue for error messages showing *after* the account is setup. In your case, it is *while* the account is being setup. This looks like a possible duplicate of bug 713714.

Going to leave this open as a separate bug until we can confirm that fixing bug 713714 will fix this too or if an additional patch is needed.

Comment 6

[David Lechner (:dlech)]

(In reply to David Lechner (:dlech) from comment #5)
> I think that bug 797600 resolved the issue for error messages showing
> *after* the account is setup. In your case, it is *while* the account is
> being setup. This looks like a possible duplicate of bug 713714.

I take that back. I read more carefully and see that this is *after* the account is setup.

Comment 7

[David Lechner (:dlech)]

Depends on 739563 per bug 797600 comment 18.