Add GeoTrust cross-root certificate to



Infrastructure & Operations
WebOps: Other
5 years ago
5 years ago


(Reporter: rnewman, Assigned: cturra)





5 years ago
Cert error on causes failures uploading on Android 2.2.

Presumably this does not affect content, which is fetched using Firefox's own network stack.

See Bug 720478.
This is Instructions for correctly installing the SSL certificates in Zeus (and specifically, *both* of the missing intermediates) can be found at the link below [1].

Moving this over to Webops so they can fix it. I reset the priorities to normal/etc so it doesn't page anyone; :rnewman clarified as 'by end of week, but today would be awesome'.
Assignee: nobody → server-ops-webops
Severity: critical → normal
Component: Data Collection → Server Operations: Web Operations
Priority: P1 → --
Product: Firefox Health Report →
QA Contact: nmaul
Version: unspecified → other

Comment 3

5 years ago
Thanks, Richard.

Yeah, this is blocking final testing of 2.2 devices, but I'm 99% confident that this is the fix. End-of-week is the hard deadline for getting this into Firefox 23.

Comment 4

5 years ago
i added the Cross_Root_CA certificate to Zeus. :rnewman - can you confirm if this has resolved the certificate errors you're seeing?
Assignee: server-ops-webops → cturra
Flags: needinfo?(rnewman)

Comment 5

5 years ago
Over to Tracy to verify!
Flags: needinfo?(rnewman) → needinfo?(twalker)
2.2 device, which was failing earlier, now successfully uploads FHR document.
Flags: needinfo?(twalker)
(In reply to Tracy Walker [:tracy] from comment #6)
> 2.2 device, which was failing earlier, now successfully uploads FHR document.

Huzzah!  Thanks :cturra for getting on this quickly.

Comment 8

5 years ago
always happy to help. will mark this bug as r/fixed now :)
Last Resolved: 5 years ago
Resolution: --- → FIXED
verified per my previous comment.
Component: Server Operations: Web Operations → WebOps: Other
Product: → Infrastructure & Operations
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