Add GeoTrust cross-root certificate to fhr.data.m.c

VERIFIED FIXED

Status

Infrastructure & Operations
WebOps: Other
VERIFIED FIXED
5 years ago
5 years ago

People

(Reporter: rnewman, Assigned: cturra)

Tracking

Details

(Reporter)

Description

5 years ago
Cert error on fhr.data.mozilla.com causes failures uploading on Android 2.2.

Presumably this does not affect content, which is fetched using Firefox's own network stack.

See Bug 720478.
This is fhr-data-zlb.vips.scl3.mozilla.com. Instructions for correctly installing the SSL certificates in Zeus (and specifically, *both* of the missing intermediates) can be found at the link below [1].

[1] https://mana.mozilla.org/wiki/display/SYSADMIN/SSL+Certificates#SSLCertificates-Installingyourcertificates
Moving this over to Webops so they can fix it. I reset the priorities to normal/etc so it doesn't page anyone; :rnewman clarified as 'by end of week, but today would be awesome'.
Assignee: nobody → server-ops-webops
Severity: critical → normal
Component: Data Collection → Server Operations: Web Operations
Priority: P1 → --
Product: Firefox Health Report → mozilla.org
QA Contact: nmaul
Version: unspecified → other
(Reporter)

Comment 3

5 years ago
Thanks, Richard.

Yeah, this is blocking final testing of 2.2 devices, but I'm 99% confident that this is the fix. End-of-week is the hard deadline for getting this into Firefox 23.
(Assignee)

Comment 4

5 years ago
i added the Cross_Root_CA certificate to Zeus. :rnewman - can you confirm if this has resolved the certificate errors you're seeing?
Assignee: server-ops-webops → cturra
Flags: needinfo?(rnewman)
(Reporter)

Comment 5

5 years ago
Over to Tracy to verify!
Flags: needinfo?(rnewman) → needinfo?(twalker)
2.2 device, which was failing earlier, now successfully uploads FHR document.
Flags: needinfo?(twalker)
(In reply to Tracy Walker [:tracy] from comment #6)
> 2.2 device, which was failing earlier, now successfully uploads FHR document.

Huzzah!  Thanks :cturra for getting on this quickly.
(Assignee)

Comment 8

5 years ago
always happy to help. will mark this bug as r/fixed now :)
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → FIXED
verified per my previous comment.
Status: RESOLVED → VERIFIED
Component: Server Operations: Web Operations → WebOps: Other
Product: mozilla.org → Infrastructure & Operations
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