906062 - Restart Snappy Symbolication Server on symbolapi.mozilla.org

Status: RESOLVED FIXED

(Infrastructure & Operations :: IT-Managed Tools, task)

Description

[Vladan Djeric (:vladan)]

- Similar to bug 890084, the Symbolication Server on symbolapi.mozilla.org needs to be restarted again. See that bug for steps.

- Before restarting, can you check if the python "symbolicationWebService.py" process is behaving abnormally in some obvious way? e.g. high memory use, very high number of threads/sockets/file handles? 

- I suspect the script is having trouble dealing with broken pipes because of a bug in a Python library [1], and I think this bug is fixed in the latest Python versions. Would it be a problem to install the latest Python 3 on that machine? If it's possible, I'll file a separate bug.

[1] http://bugs.python.org/issue14574

Comment 1

[Vladan Djeric (:vladan)]

Also, would it be possible to grant me SSH access to this machine for a limited period of time while I investigate this bug?

Comment 2

[Jason Crowe [:jd]]

as in the other bug I did:

[[e-mail]1 jcrowe]# /etc/init.d/Snappy-Symbolication-Server stop
Stopping Snappy-Symbolication-Server: Snappy-Symbolication-Server: stopped
                                                           [  OK  ]
[[e-mail]1 jcrowe]# /etc/init.d/Snappy-Symbolication-Server start
Starting Snappy-Symbolication-Server: Snappy-Symbolication-Server: started
                                                           [  OK  ]

Let me know if you continue to have issues.