913046 - please run hardware diagnostics on t-w864-ix-109

Status: RESOLVED FIXED

(Infrastructure & Operations :: RelOps: General, task)

Description

[[e-mail] (:bhearsum)]

It's hitting some issues that appear to be related to memory or graphics. If it passes diagnostics, please reimage.

Comment 1

[John Pech [:jpech-lbc]]

Running memtest

Comment 2

[Vinh Hua [:vinh]]

Host passed diagnostic test.  Going to reimage.

Comment 3

[Vinh Hua [:vinh]]

Reimage finished.

Comment 4

[Amy Rich [:arr] [:arich]]

The reimage was not successful on this machine, and it's giving an error when another reimage is attempted.  Moving this to relops to have one of the windows admins take a look at it.

Comment 5

[Mark Cornmesser [:markco]]

What appears to be happening is during the MDT deployment an unexpected reboot is occurring. This reboot causes Litetouch to enter an odd suspended state. This state is what is preventing another deployment from taking place. 

After the unexpected reboot and manually log in Litetouch picks back up and continues the deployment, and if the machine is reset then it will allow another deployment to start. 

I am looking into what is causing the unexpected reboot.

Comment 6

[Mark Cornmesser [:markco]]

During the gpupdate step of the MDT install a reboot was being triggered. I am assuming that this was occurring during the the users gpo being applied and the root password being set. After item level targeting was being applied that would not allow the root password to be touched until the GPO key MDT step the questioning reboot stopped. Double testing to make sure it wasn't a fluke. Will resolved the bug if the retest works as well.