949397 - IRC chat @ mozilla always loads message of the day

Status: RESOLVED INVALID

(Thunderbird :: Instant Messaging, defect)

Description

[Axel Grude]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0 (Beta/Release)
Build ID: 20131112160018

Steps to reproduce:

I have configured IRC to automatically log on to  a number of channels on [e-mail]. There about 9 channels that I watch. Due to developing Thunderbird addons, I have to frequently restart Thunderbird. 


Actual results:

After starting Thunderbird I am getting a chat notification (usually with a 1, sometimes a 2). My understanding is this should happen if I get a personal IRC message. when I switch to the chat tab I find there is a Conversation open with concrete.mozilla.org  showing a "Message of the day".
THe workaround seems to be to disable "show messages from the server"


Expected results:

There should be no chat window with a personal message notification just created by a irc channel that I have not even got in my list "concrete.mozilla.org". Also the "Message of the day" doesn't really show anything interesting or new, and it is shown every time I start Thunderbird, acting like a personal message. I would prefer if this wasn't flagged like somebody is trying to tell me something, in fact it often leads to me missing personal messages as I started to ignore the (1) notification on the chat button. It is also not obvious from looking at the Conversation list, that this channel is even causing the notification as it doesn't have a message count beside it (msg,personal). Also, the coincrete.mozillla.org seems to reopen itself sometimes causing more fake notifications which again cannot be found. I usually have to go through all my channels to check if I was mentioned anywhere.

Comment 2

[Florian Quèze [:florian]]

(In reply to Axel Grude from comment #0)

> THe workaround seems to be to disable "show messages from the server"

Why are you saying this is a workaround? This is off by default, and the point of this checkbox is to show the concrete.mozilla.org conversation for people who really care about it, while hiding it completely by default for most users.

Comment 3

[Axel Grude [:realRaven]]

(In reply to Florian Quèze [:florian] [:flo] from comment #2)
> (In reply to Axel Grude from comment #0)
> 
> > THe workaround seems to be to disable "show messages from the server"
> 
> Why are you saying this is a workaround? This is off by default, and the
> point of this checkbox is to show the concrete.mozilla.org conversation for
> people who really care about it, while hiding it completely by default for
> most users.

I was under the impression that [x]show messages from server was related to extra message like "XXX logged on" etc. in any case, should this really be counted as "Personal message" and flagged as such? it definitely creates a usability issue as it brings up the notification at arbitrary times and is hard to find - all other channels show a IM count e.g. (24/1) to show general chat activity and personal messages. only the later are counted in the notification bubble / icon on the chat button. So there is an inconistency - either the server messages are counted as personal (and show up like in the other channels with a count behind them), or (preferred) they do not trigger the notification event.

Comment 4

[Patrick Cloke [:clokep]]

(In reply to Axel Grude [:realRaven] from comment #3)
> (In reply to Florian Quèze [:florian] [:flo] from comment #2)
> > (In reply to Axel Grude from comment #0)
> > 
> > > THe workaround seems to be to disable "show messages from the server"
> > 
> > Why are you saying this is a workaround? This is off by default, and the
> > point of this checkbox is to show the concrete.mozilla.org conversation for
> > people who really care about it, while hiding it completely by default for
> > most users.
> 
> I was under the impression that [x]show messages from server was related to
> extra message like "XXX logged on" etc.
It is unrelated to this. It sounds to me like you want to uncheck this.

> in any case, should this really be
> counted as "Personal message" and flagged as such? it definitely creates a
> usability issue as it brings up the notification at arbitrary times and is
> hard to find - all other channels show a IM count e.g. (24/1) to show
> general chat activity and personal messages. only the later are counted in
> the notification bubble / icon on the chat button. So there is an
> inconistency - either the server messages are counted as personal (and show
> up like in the other channels with a count behind them), or (preferred) they
> do not trigger the notification event.
They are private messages to you from the server and treated as such. If you don't want to see the message of the day (and other server junk) then disable that option. Is there a reason you want this to be enabled by don't want to get notifications?

Comment 5

[Axel Grude [:realRaven]]

(In reply to Patrick Cloke [:clokep] from comment #4)
> (In reply to Axel Grude [:realRaven] from comment #3)
> > (In reply to Florian Quèze [:florian] [:flo] from comment #2)
> > 
> > I was under the impression that [x]show messages from server was related to
> > extra message like "XXX logged on" etc.
> It is unrelated to this. It sounds to me like you want to uncheck this.

noted.

> > in any case, should this really be
> > counted as "Personal message" and flagged as such? it definitely creates a
> > usability issue as it brings up the notification at arbitrary times and is
> > hard to find - all other channels show a IM count e.g. (24/1) to show
> > general chat activity and personal messages. only the later are counted in
> > the notification bubble / icon on the chat button. So there is an
> > inconistency - either the server messages are counted as personal (and show
> > up like in the other channels with a count behind them), or (preferred) they
> > do not trigger the notification event.
> They are private messages to you from the server and treated as such. If you
> don't want to see the message of the day (and other server junk) then
> disable that option. Is there a reason you want this to be enabled by don't
> want to get notifications?

there are 2 inconsistencies:
1. in any of the other IRC channels private messages are always going to one person (I presume the server message of the day goes to everybody hwo logs on to any of the mozilla irc server)
2. private messages are marked in the channels panel with (1) behind them. This appears not to be the case with the server message for some reason. in fact there is no indicator

Comment 6

[Patrick Cloke [:clokep]]

(In reply to Axel Grude [:realRaven] from comment #5)
> there are 2 inconsistencies:
> 1. in any of the other IRC channels private messages are always going to one
> person (I presume the server message of the day goes to everybody hwo logs
> on to any of the mozilla irc server)
Message from the server are NOT a conversation. We're just FORCING them into a conversation. It does not make sense to put them into the "chat" UI though because there are NOT other users you can participate with. It is a "conversation" between you and the server. In fact, all this conversation is really good for is displaying information and using commands. It's pretty much there for two things:
1. Displaying garbage that some users consider essential, but we do not.
2. It acted as a sort of debug console while the protocol was being developed.

> 2. private messages are marked in the channels panel with (1) behind them.
> This appears not to be the case with the server message for some reason. in
> fact there is no indicator
I don't understand this point. Are you simply complaining it acts like a private message and not a channel? This is not inconsistent, this is by design.

As far as I can tell this bug is invalid unless there's an ACTIONABLE issue that comes up.