Closed
Bug 950986
Opened 11 years ago
Closed 11 years ago
"Windows 8 Touch" (switch to Metro) not appearing in Australis menu panel or customization UI on a Windows 8 tablet
Categories
(Firefox :: Toolbars and Customization, defect, P2)
Tracking
()
VERIFIED
FIXED
Firefox 29
People
(Reporter: mbrubeck, Assigned: emtwo)
References
(Blocks 1 open bug)
Details
(Whiteboard: [beta28] [defect] p=2)
Attachments
(1 file)
973 bytes,
patch
|
dougt
:
review+
mbrubeck
:
feedback+
lsblakk
:
approval-mozilla-aurora+
|
Details | Diff | Splinter Review |
The "Relaunch in Windows 8 Touch" button is supposed to appear in the menu panel when Firefox is running on Windows 8 or higher, but KarstenS on SUMO reports that it is not included anywhere, running Nightly on a Dell Venue Pro 8 with Windows 8.1, even after setting Nightly as the default browser and using the "Restore Defaults" button in the customization panel:
https://support.mozilla.org/en-US/questions/962513
We haven't seen this in our own testing, and I don't know what might cause it. If anyone can figure out steps to reproduce this, that would be great.
Technical details from that tablet: http://i.dell.com/sites/doccontent/corporate/secure/en/Documents/dell-venue-8pro-brochure.pdf
Additional information: With firefox builds from Aurora branch it is working as intended to launch in Metro mode. The issue happans in the nightly branch.
Comment 2•11 years ago
|
||
(In reply to KarstenS from comment #1)
> Technical details from that tablet:
> http://i.dell.com/sites/doccontent/corporate/secure/en/Documents/dell-venue-
> 8pro-brochure.pdf
>
> Additional information: With firefox builds from Aurora branch it is working
> as intended to launch in Metro mode. The issue happans in the nightly branch.
If you open the browser console (ctrl+shift+j on the desktop version) and evaluate:
Services.sysinfo.getProperty("hasWindowsTouchInterface")
What is the returned value?
Flags: needinfo?(karsten.schilder)
Updated•11 years ago
|
Whiteboard: [triage] → [triage] [defect] p=0
Device: DVP8, Branch: nightly, Metro working: no, Result of that command: false
Device: DVP8, Branch: nightly, Metro working: YES, Result of that command: false
Device: Desktop PC (without any touch device), Branch: nightly, Metro working: YES, Result of that command: false
Maybe the detection of the touch device is not working as it should, because the DVP8 has got 2 digitizers? One for fingers and one for pen.
When you look at the first and the third test, there is the question: does this value really belongs to that issue?
Flags: needinfo?(karsten.schilder)
(In reply to KarstenS from comment #3)
> Device: DVP8, Branch: nightly, Metro working: YES, Result of that command:
> false
Corrected line:
Device: DVP8, Branch: AURORA, Metro working: YES, Result of that command: false
(In reply to KarstenS from comment #3)
> Device: Desktop PC (without any touch device), Branch: nightly, Metro
> working: YES, Result of that command: false
Switching from Metro to desktop was possible in this case. Switching back to metro not, because of the missung entry in the menu.
Reporter | ||
Comment 6•11 years ago
|
||
(In reply to KarstenS from comment #3)
> Device: DVP8, Branch: nightly, Metro working: no, Result of that command:
> false
>
> Device: DVP8, Branch: aurora, Metro working: YES, Result of that command:
> false
That's really weird, since hasWindowsTouchInterface should be set to "true" on any computer running Windows 8.0 or later, and the "Relaunch in Metro" menu item shouldn't be shown unless that property is true.
Reporter | ||
Comment 7•11 years ago
|
||
Another user reported the same problem:
https://twitter.com/GrandGerminator/status/413724614414827520
Keywords: steps-wanted
Reporter | ||
Comment 8•11 years ago
|
||
If you are seeing this problem, what do you get if you run the following code in the Browser Console (control-shift-J) in a version of desktop Firefox where the problem occurs?
Services.sysinfo.getProperty('version')
Flags: needinfo?(karsten.schilder)
Reporter | ||
Comment 9•11 years ago
|
||
Another question: Is your Firefox/Nightly/Aurora application configured to run in "Compatibility mode"? http://support.microsoft.com/kb/292533
Comment 10•11 years ago
|
||
Same problem here.
Services.sysinfo.getProperty("hasWindowsTouchInterface") = false
Services.sysinfo.getProperty('version') = 6.3
No compatibility mode.
But: using amd64 build.
Reporter | ||
Comment 11•11 years ago
|
||
Maybe the Windows 64-bit nightly does not have Metro enabled for some reason. Could you paste the contents of the "about:buildconfig" page into this bug, please?
Does the same problem occur in the 32-bit nightly build from http://nightly.mozilla.org/?
Flags: needinfo?(karsten.schilder)
Comment 12•11 years ago
|
||
about:buildconfig
Build Machine
W64-IX-SLAVE76
Source
Built from http://hg.mozilla.org/mozilla-central/rev/5c7fa2bfea8b
Build platform
target
x86_64-pc-mingw32
Build tools
Compiler Version Compiler flags
cl 16.00.30319.01 -TC -nologo -W3 -Gy -Fdgenerated.pdb -wd4244 -wd4819 -we4553
cl 16.00.30319.01 -wd4099 -TP -nologo -W3 -Gy -Fdgenerated.pdb -wd4251 -wd4244 -wd4345 -wd4351 -wd4482 -wd4800 -wd4819 -we4553 -GR- -DNDEBUG -DTRIMMED -Zi -UDEBUG -DNDEBUG -O1 -Oy-
Configure arguments
--target=x86_64-pc-mingw32 --host=x86_64-pc-mingw32 --enable-crashreporter --enable-release --enable-update-channel=nightly --enable-update-packaging --enable-jemalloc --with-google-api-keyfile=/c/builds/gapi.data --enable-signmar --enable-profiling --enable-metro --enable-js-diagnostics
Comment 13•11 years ago
|
||
(In reply to Matt Brubeck (:mbrubeck) from comment #8)
> If you are seeing this problem, what do you get if you run the following
> code in the Browser Console (control-shift-J) in a version of desktop
> Firefox where the problem occurs?
>
> Services.sysinfo.getProperty('version')
6.3
Comment 14•11 years ago
|
||
(In reply to Matt Brubeck (:mbrubeck) from comment #9)
> Another question: Is your Firefox/Nightly/Aurora application configured to
> run in "Compatibility mode"? http://support.microsoft.com/kb/292533
no
Assignee | ||
Comment 15•11 years ago
|
||
If we can confirm that the metro button in the file menu in Aurora is working but not the Australis one on Nightly, and if we still can't identify why XP_WIN or MOZ_METRO is not defined, we can remove those checks and instead check for sysInfo.getProperty("name") which is what is currently being done on Aurora.
http://mxr.mozilla.org/mozilla-aurora/source/browser/base/content/browser.js#2550
Comment 16•11 years ago
|
||
I have the same issue with my Surface Pro from Microsoft with Windows 8.1 : the button doesn't appear.
I'm using Nightly 29.0a.1 win32 without any compatibility mode.
Services.sysinfo.getProperty("hasWindowsTouchInterface")
false
Services.sysinfo.getProperty('version')
"6.3"
Services.sysinfo.getProperty("name")
"Windows_NT"
about:buildconfig
Build Machine
W64-IX-SLAVE125
Source
Built from http://hg.mozilla.org/mozilla-central/rev/cd3e9359fd64
Build platform
target
i686-pc-mingw32
Build tools
Compiler Version Compiler flags
cl 16.00.30319.01 -TC -nologo -W3 -Gy -Fdgenerated.pdb -wd4244 -wd4819 -we4553
cl 16.00.30319.01 -wd4099 -TP -nologo -W3 -Gy -Fdgenerated.pdb -wd4251 -wd4244 -wd4345 -wd4351 -wd4482 -wd4800 -wd4819 -we4553 -GR- -DNDEBUG -DTRIMMED -Zi -UDEBUG -DNDEBUG -O1 -Oy-
Configure arguments
--enable-crashreporter --enable-release --enable-update-channel=nightly --enable-update-packaging --enable-jemalloc --with-google-api-keyfile=/c/builds/gapi.data --enable-warnings-as-errors --enable-signmar --enable-profiling --enable-metro --enable-js-diagnostics
I hope knowing that the problem occurs also on 32-bits builds will help. I'm available for any other test. Just mail me.
Comment 17•11 years ago
|
||
I just registered to Bugzilla due to this bug.
Same problem here, no modern UI even though it has all the standards, no such button.
Unable to confirm if it works on Aurora: Should there be a button (I wouldn't know where) or should it just work after assigning the standards? The latter didn't work.
Device:
Lenovo IdeaPad Yoga 13 (ultrabook that can be used as tablet)
Windows 8.1
Services.sysinfo.getProperty('version') 6.3
Services.sysinfo.getProperty("hasWindowsTouchInterface") false
about:buildconfig
Build Machine
W64-IX-SLAVE125
Source
Built from http://hg.mozilla.org/mozilla-central/rev/4b242b19b006
Build platform
target
i686-pc-mingw32
Build tools
Compiler Version Compiler flags
cl 16.00.30319.01 -TC -nologo -W3 -Gy -Fdgenerated.pdb -wd4244 -wd4819 -we4553
cl 16.00.30319.01 -wd4099 -TP -nologo -W3 -Gy -Fdgenerated.pdb -wd4251 -wd4244 -wd4345 -wd4351 -wd4482 -wd4800 -wd4819 -we4553 -GR- -DNDEBUG -DTRIMMED -Zi -UDEBUG -DNDEBUG -O1 -Oy-
Configure arguments
--enable-crashreporter --enable-release --enable-update-channel=nightly --enable-update-packaging --enable-jemalloc --with-google-api-keyfile=/c/builds/gapi.data --enable-warnings-as-errors --enable-signmar --enable-profiling --enable-metro --enable-js-diagnostics
Should you need any more information, let me know.
Best regards
Chris
Assignee | ||
Comment 18•11 years ago
|
||
(In reply to ChrisF from comment #17)
> Unable to confirm if it works on Aurora: Should there be a button (I
> wouldn't know where) or should it just work after assigning the standards?
> The latter didn't work.
Hi Chris, Thanks for reporting. Are you able to switch to the modern UI on Aurora? There should be a button under the file menu that says "Relaunch in Windows 8 Style Aurora"
https://support.mozilla.org/en-US/kb/how-do-i-install-windows-8-metro-style-firefox
Flags: needinfo?(christian)
Assignee | ||
Comment 19•11 years ago
|
||
Hi kpoirot, thanks for reporting as well. Are you able to switch to the modern UI on Aurora? Please see comment 18 for how to do so. Thanks!
Flags: needinfo?(kpoirot)
Comment 20•11 years ago
|
||
(In reply to Marina Samuel [:emtwo] from comment #19)
> Hi kpoirot, thanks for reporting as well. Are you able to switch to the
> modern UI on Aurora? Please see comment 18 for how to do so. Thanks!
Yes I can switch to modern UI on Aurora 28.0a2.
And for the record, I used Modern UI on Nightly 28 (before the introduction of Australis menu panel). Since the 29th version, I'm not able to do it anymore.
Flags: needinfo?(kpoirot)
Comment 21•11 years ago
|
||
(In reply to Marina Samuel [:emtwo] from comment #18)
> (In reply to ChrisF from comment #17)
> > Unable to confirm if it works on Aurora: Should there be a button (I
> > wouldn't know where) or should it just work after assigning the standards?
> > The latter didn't work.
>
> Hi Chris, Thanks for reporting. Are you able to switch to the modern UI on
> Aurora? There should be a button under the file menu that says "Relaunch in
> Windows 8 Style Aurora"
Yes, after installing Aurora 28.0a2 and deinstalling Nightly (which kept the standards no matter what) I was able to switch to Modern UI in Aurora using the button under the file menu.
Hope that helps.
Flags: needinfo?(christian)
Assignee | ||
Comment 22•11 years ago
|
||
Hi Brian,
We seem to be having an issue where sysinfo.getProperty("hasWindowsTouchInterface") returns false despite sysinfo.getProperty('version') >= 6.2
Which seems to imply that either XP_WIN or MOZ_METRO are not defined on some win8 builds so users cannot see the 'switch to metro' button. However the button shows up on Aurora which doesn't use these flags.
Do you have any idea why this may the case? If not, does it seem reasonable to remove XP_WIN and MOZ_METRO checks from http://dxr.mozilla.org/mozilla-central/source/browser/components/customizableui/src/CustomizableWidgets.jsm#780 and http://dxr.mozilla.org/mozilla-central/source/xpcom/base/nsSystemInfo.cpp#179
and instead check for os name == "Windows_NT like we do on Aurora?
Thanks!
Flags: needinfo?(netzen)
Reporter | ||
Comment 23•11 years ago
|
||
I think the problem is the atof() call here, which will fail in locales where the decimal separator is not a period:
http://hg.mozilla.org/mozilla-central/file/325c74addeba/xpcom/base/nsSystemInfo.cpp#l184
Flags: needinfo?(netzen)
Assignee | ||
Comment 24•11 years ago
|
||
Thanks for finding this, Matt!
Attachment #8355592 -
Flags: review?(mbrubeck)
Reporter | ||
Comment 25•11 years ago
|
||
Comment on attachment 8355592 [details] [diff] [review]
v1: Use ToDouble() to convert version to a double independent of locale
Review of attachment 8355592 [details] [diff] [review]:
-----------------------------------------------------------------
Handing off review to an XPCOM peer.
Attachment #8355592 -
Flags: review?(mbrubeck)
Attachment #8355592 -
Flags: review?(doug.turner)
Attachment #8355592 -
Flags: feedback+
Comment 26•11 years ago
|
||
May someone make a build with this patch please? Would like to test it.
Comment 28•11 years ago
|
||
(In reply to Marina Samuel [:emtwo] from comment #22)
> Which seems to imply that either XP_WIN or MOZ_METRO are not defined on some
> win8 builds so users cannot see the 'switch to metro' button.
It's impossible unless the users are using self-made builds because XP_WIN and MOZ_METRO are build-time options.
Updated•11 years ago
|
Whiteboard: [triage] [defect] p=0 → [beta28] [defect] p=0
Assignee | ||
Comment 29•11 years ago
|
||
Karsten, there is a build here you can try: http://ftp.mozilla.org/pub/mozilla.org/firefox/try-builds/msamuel@mozilla.com-0a2783919ac3/try-win32/firefox-29.0a1.en-US.win32.installer.exe
Comment 30•11 years ago
|
||
Marina Samuel:
Great! In your build I have the button and it works. Thanks!
Comment 31•11 years ago
|
||
(In reply to Marina Samuel [:emtwo] from comment #29)
> Karsten, there is a build here you can try:
> http://ftp.mozilla.org/pub/mozilla.org/firefox/try-builds/msamuel@mozilla.
> com-0a2783919ac3/try-win32/firefox-29.0a1.en-US.win32.installer.exe
Thanks alot.
Can confirm, the button is now available and working.
Comment 32•11 years ago
|
||
Comment on attachment 8355592 [details] [diff] [review]
v1: Use ToDouble() to convert version to a double independent of locale
lgtm
Attachment #8355592 -
Flags: review?(doug.turner) → review+
Assignee | ||
Comment 33•11 years ago
|
||
Whiteboard: [beta28] [defect] p=0 → [fixed-in-fx-team][beta28] [defect] p=0
Updated•11 years ago
|
Assignee: nobody → msamuel
Status: NEW → ASSIGNED
Priority: -- → P2
QA Contact: jbecerra
Whiteboard: [fixed-in-fx-team][beta28] [defect] p=0 → [fixed-in-fx-team][beta28] [defect] p=2
Comment 34•11 years ago
|
||
Status: ASSIGNED → RESOLVED
Closed: 11 years ago
Resolution: --- → FIXED
Whiteboard: [fixed-in-fx-team][beta28] [defect] p=2 → [beta28] [defect] p=2
Target Milestone: --- → Firefox 29
Assignee | ||
Comment 35•11 years ago
|
||
Comment on attachment 8355592 [details] [diff] [review]
v1: Use ToDouble() to convert version to a double independent of locale
[Approval Request Comment]
Bug caused by (feature/regressing bug #): 945842
User impact if declined: Users with locales using ',' instead of '.' as a separator would not see the button in Australis to switch to Metro
Testing completed (on m-c, etc.): Tested locally and two users with the issue have tested a try build included in this bug
Risk to taking this patch (and alternatives if risky): Low risk, only metro-related code uses the "hasWindowsTouchInterface" sysinfo property
String or IDL/UUID changes made by this patch: none
Attachment #8355592 -
Flags: approval-mozilla-aurora?
Updated•11 years ago
|
Attachment #8355592 -
Flags: approval-mozilla-aurora? → approval-mozilla-aurora+
Comment 37•11 years ago
|
||
status-firefox28:
--- → fixed
status-firefox29:
--- → fixed
Comment 38•11 years ago
|
||
This (neither the "fixed" version linked here nor nightly nor aurora) did unfortunately not fix the problem for me on an iconia w511 running win8.1,
Services.sysinfo.getProperty("hasWindowsTouchInterface") true
Services.sysinfo.getProperty('version') "6.3"
Services.sysinfo.getProperty("name") "Windows_NT"
Comment 39•11 years ago
|
||
(In reply to la from comment #38)
> This (neither the "fixed" version linked here nor nightly nor aurora) did
> unfortunately not fix the problem for me on an iconia w511 running win8.1,
> Services.sysinfo.getProperty("hasWindowsTouchInterface") true
> Services.sysinfo.getProperty('version') "6.3"
> Services.sysinfo.getProperty("name") "Windows_NT"
Do you not see the button when opening the customization UI in Nightly? (right click the toolbar, "Customize...")
If not, please file a new issue: https://bugzilla.mozilla.org/enter_bug.cgi?product=Firefox&component=Toolbars%20and%20Customization and either CC me or link to it here. Thank you!
Assignee | ||
Comment 40•11 years ago
|
||
Have you tried going to "Customize" in the top right toolbar then tapping "Restore Defaults"?
Comment 41•11 years ago
|
||
I've filed a new issue at https://bugzilla.mozilla.org/show_bug.cgi?id=961862
Comment 42•11 years ago
|
||
Juan, can you please verify this is fixed in Nightly and Aurora?
Flags: needinfo?(jbecerra)
Keywords: verifyme
Comment 43•11 years ago
|
||
Verified as fixed for iteration #22, with latest Nightly 32bit and 64bit build and latest Aurora 32bit on Surface pro 2 with Windows 8.1 64-bit.
Status: RESOLVED → VERIFIED
Keywords: verifyme
Comment 44•11 years ago
|
||
Removing *wanted keywords as per comment 43.
Keywords: qawanted,
steps-wanted
Updated•10 years ago
|
Flags: needinfo?(jbecerra)
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Description
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