Closed
Bug 117248
Opened 23 years ago
Closed 23 years ago
sap.com - Frame with JavaScript appears to be empty.
Categories
(Tech Evangelism Graveyard :: English Other, defect)
Tech Evangelism Graveyard
English Other
Tracking
(Not tracked)
VERIFIED
FIXED
People
(Reporter: aschlager, Assigned: tristan)
References
()
Details
(Whiteboard: [eapp?][Use test acccount login: S0002425137 password: e607a907 ])
Attachments
(2 files, 2 obsolete files)
At http://service.sap.com/SWCenter-Inst there is at the right side a frame displayes, which has JavaScript code in it. It should display a navigation-tree for selecting software to download. This frame is displayed as almost empty, there is no hint that there should be a nav-tree. I tried this with Mozilla 0.9.6 on Linux and 0.9.7 on WinNT 4.0. With Netscape 4.5 (AIX) or IE4.01 (NT4) it works. I have the source-code of the frame here (taken with the option "View Frame Source"), if you need it. -Andy.
Comment 1•23 years ago
|
||
Yes, Andreas, could you attach the source as a text file, via the "Create a New Attachment" link above? It requires a UserID and password to access http://service.sap.com/SWCenter-Inst. Before you do this, however - open Tasks > Tools > JavaScript Console. Clear out any errors from previous websites. Then load http://service.sap.com/SWCenter-Inst again. Do you see any errors in the JavaScript Console now? If you do, find the file and line number where the error occurred. It would be helpful if you could attach that file also to this bug. Thank you -
Reporter | ||
Comment 2•23 years ago
|
||
Reporter | ||
Comment 3•23 years ago
|
||
Hi, I've attached you the source of the frame as you wanted. I've checked if there is a JavaScript error on the JavaScript-console, but there comes no error up. - Andy.
Comment 4•23 years ago
|
||
Comment 5•23 years ago
|
||
Comment 6•23 years ago
|
||
Comment on attachment 62966 [details]
Same as above HTML attachment, but with <!DOCTYPE> removed
No good; <base> element is missing
Attachment #62966 -
Attachment is obsolete: true
Comment 7•23 years ago
|
||
Comment on attachment 62967 [details]
Same HTML, with <!DOCTYPE> included
No good; <base> element is missing
Attachment #62967 -
Attachment is obsolete: true
Comment 8•23 years ago
|
||
Comment 9•23 years ago
|
||
Using Mozilla trunk binary 2001122709 on WinNT. The above attachment (id=62971, with <base> added) looks the same for me in Mozilla as in IE6. I see a menu to the left with four items. First item = "Best Practices for mySAP.com" Last item = "Workplace Plug-In". No errors appear in the JavaScript Console. Reassigning to Browser-General, as no JavaScript Engine issues are apparent here. It won't be easy to debug the parent site, as it requires a UserID and password. Note there are Evangelism bugs associated with SAP: Bug 99450 service.sap.com does not work with Mozilla/Netscape resolved as a duplicate of Bug 87489 sap.com - SAP Internet Demo system says "Your browser will be supported soon" which is still assigned.
Assignee: rogerl → asa
Component: Javascript Engine → Browser-General
QA Contact: pschwartau → doronr
Comment 10•23 years ago
|
||
Andreas, what do you see when you load attachment id=62971 above? Does it look the same in Mozilla as in IE? It is hard to debug sites one frame at a time, however. Would it be possible to set up a test account at the site, say with UserID = mozilla Password = bugzilla That would help us out a lot - thanks.
Comment 11•23 years ago
|
||
Another Evangelism bug at this site: Bug 106779 no dtd-reference in page layout is almost unreadable
Reporter | ||
Comment 12•23 years ago
|
||
Hi Phil, the page you submitted seems to be ok. I've trying to set up a test-account for you, but this takes some time. SAP is very restrictive in this point... - Andy.
Comment 13•23 years ago
|
||
A test account would be helpful, not only for this bug but for bug 98466 as well. I have a feeling these two bugs are related. Any update on the test account, Andreas?
Updated•23 years ago
|
Summary: Frame with JavaScript appears to be empty. → sap.com - Frame with JavaScript appears to be empty.
Comment 14•23 years ago
|
||
I can confirm this bug on SAP's site. My company is an SAP customer and I have an OSS ID to login here. The issue is the same as this page on the SAP site as well: http://service.sap.com/swcenter-main I don't think it is the same as bug 98466. Bug 98466 is related to an SAP product, and this bug is related to SAP's Customer support website. If Andreas can't setup an account, I will see if I can create an ID for bugzilla testers to login to the site. The problem is that this is an SAP customer support site, and SAP customers can't just create an ID as you have suggested. There is a whole set of security that has to be configured with it.
Reporter | ||
Comment 15•23 years ago
|
||
Hi, finally I got an acoount at SAP. login: S0002425137 password: e607a907 I keep this account open as long it is needed. Andreas.
Comment 16•23 years ago
|
||
Andreas: thank you for providing a test account!!! Confirming bug and reassigning to Layout - When I load the site using Mozilla binary 20020116xx on WinNT, I see exactly what Andreas has reported. Since the navigation frame BY ITSELF seems to load OK (see attachment id=62971 above), this is a mystery to me. I still see no errors in the JavaScript Console. The missing content is written as a series of <tr> elements inside a table. The DOM Inspector shows that our content model contains the first row of the table ("SAP Installations & Upgrades"): <table border="0" cellpadding="0" cellspacing="0" width="100%" bgcolor="#003366"> <!-- set infocenter name --> <tr> <td align="center" colspan="3" width="258" height="38" nowrap class="current-node"> <a href="javascript:callInfocenter()" class="infocenter-name" title="Back to entry page for this content area" onmouseover="return status='Back to entry page for this content area';" onmouseout="return status=' ';">SAP Installations & Upgrades</a> <br> <a href="http://service.sap.com/swcenter-inst" target="_top" class="Quicklink" title="Right mouse click to add this content area to your browser favorites"> <script>getAliasURL()</script></a> </td> </tr> But the DOM Inspector doesn't have any of the following rows. For example, the very next row: <!-- top images -------------------------------------> <tr><td align="left" valign="top" bgcolor="#003366" height="37" colspan="3" style="background-image:url(/~sapidb/002006825000000585412001E.jpg);background-l ocation:top;background-repeat:no-repeat;"><img src="/~sapidb/002006825000000585402001E.gif" alt="" width="30" height="20" border="0"></td></tr> <tr><td> So for some reason Mozilla is not including these subsquent rows in the content model. NN4.7 and IE6 do.
Assignee: asa → attinasi
Status: UNCONFIRMED → NEW
Component: Browser-General → Layout
Ever confirmed: true
QA Contact: doronr → petersen
Whiteboard: [Use test acccount login: S0002425137 password: e607a907 ]
Comment 17•23 years ago
|
||
if you count the -'s after 'top images', you'll see it's one more than a multiple of four. which means you have <!--[comment start] top images [lotsofnops]-> no comment terminator yet.
Comment 18•23 years ago
|
||
I believe timeless is right. Reassigning to Tech Evangelism to get this mistake corrected in the site's HTML. From http://www.w3.org/TR/html4/intro/sgmltut.html#h-3.2.4 : 3.2.4 Comments HTML comments have the following syntax: <!-- this is a comment --> <!-- and so is this one, which occupies more than one line --> White space is not permitted between the markup declaration open delimiter("<!") and the comment open delimiter ("--"), but is permitted between the comment close delimiter ("--") and the markup declaration close delimiter (">"). A common error is to include a string of hyphens ("---") within a comment. Authors should avoid putting two or more adjacent hyphens inside comments. cc'ing timeless; I just have one question for everyone: why is it that this site renders OK in NN4.7 and IE6? Is it that Mozilla/N6 is stricter about enforcing this principle?
Assignee: attinasi → nitot
Component: Layout → Europe: West
Product: Browser → Tech Evangelism
QA Contact: petersen → caillon
Version: other → unspecified
Comment 19•23 years ago
|
||
When we're in strict mode, we apply the correct comment parsing (which we relax for quirks mode). Maybe other browsers don't consider a frameset DTD with system identifier strict, which we do.
Comment 20•23 years ago
|
||
I submitted this information to SAP via the "Feedback" link on the http://service.sap.com/swcenter-inst page. I copied in Timeless' comments as well as the W3C link posted by Phil. Other people (especially SAP Customers) should notify SAP as well, as the more people that complain, the faster they will look at fixing this problem.
Reporter | ||
Comment 21•23 years ago
|
||
Christopher, I think, the end-user shouldn't have to care if the browser is in strict or in quirks-mode. The browser should display the site he is visiting as good as possible, no matter about what's wrong, that's all. It should be as fault-tolerant as possible, I think. Andreas.
Comment 22•23 years ago
|
||
temporarily mark with eapp even though this is evang so I can find it again.
Whiteboard: [Use test acccount login: S0002425137 password: e607a907 ] → [eapp?][Use test acccount login: S0002425137 password: e607a907 ]
Major corporations depend on eapp bugs, and need them to be fixed before they can recommend Mozilla-based products to their customers. Adding nsbeta1+ keyword and making sure the bugs get re-evaluated if they are targeted beyond 1.0.
Keywords: nsbeta1+
Comment 24•23 years ago
|
||
eapp was incorrectly used to change this to nsbeta1+. Evang bugs should not be nominated. Removing nsbeta1+
Keywords: nsbeta1+
Comment 25•23 years ago
|
||
This has been fixed! I don't have the ability to change the STATUS of this bug, but someone who does can change it to resolved. I received notification from SAP that they fixed the problem, and I tested it myself. It now works as it should. Evangelism works! :-)
Comment 26•23 years ago
|
||
Your wish, &etc.
Status: NEW → RESOLVED
Closed: 23 years ago
Resolution: --- → FIXED
Comment 27•23 years ago
|
||
Cannot verify, requires login.
Comment 28•23 years ago
|
||
The userid and password are available in comment # 15 in this bug. It is also listed in the status whiteboard field.
Comment 30•22 years ago
|
||
*** Bug 118712 has been marked as a duplicate of this bug. ***
Updated•9 years ago
|
Product: Tech Evangelism → Tech Evangelism Graveyard
You need to log in
before you can comment on or make changes to this bug.
Description
•