vid.me videos fail to fallback to Flash playback on Windows XP

NEW
Unassigned

Status

()

P3
normal
3 years ago
2 years ago

People

(Reporter: tmay, Unassigned)

Tracking

({regression})

Trunk
x86
Windows XP
regression
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [betabreakers-fx44])

Attachments

(5 attachments)

(Reporter)

Description

3 years ago
Created attachment 8694893 [details]
Vid.me videos never play.bmp

Actual Result:
When the user attempts to watch a video on vid.me, the are presented with the loading circle infinitely. 

Expected Result:
The videos should load correctly so that the user can watch the desired video. 

Steps to Recreate:
1. Launch firefox and navigate to vid.me
2. Click on any video link. 
3. Click on the video box to attempt to start playing video. 
4. Observe the video presents a loading circle and never loads. 

Notes:
Works in google chrome. 
Does not work with Flash installed.
(Reporter)

Updated

3 years ago
Whiteboard: [betabreakers-fx44]
(Reporter)

Comment 1

3 years ago
Created attachment 8694894 [details]
Bytor DxDiag.txt
(Reporter)

Comment 2

3 years ago
Created attachment 8694895 [details]
Bytor Graphics 1.txt
(Reporter)

Comment 3

3 years ago
Created attachment 8694896 [details]
Bytor Graphics 2.txt
Attachment #8694893 - Attachment mime type: image/png → image/bmp
(Reporter)

Comment 4

3 years ago
Created attachment 8694938 [details]
Vid.me videos never play.jpg
I get slightly different behaviour in a Windows XP VM.

Firefox 41 and earlier without Flash: black rectangle where the video should be.
Firefox 41 and earlier with Flash: video plays without issue.
Firefox 42 and later without Flash: black rectangle where the video should be.
Firefox 42 and later with Flash: black rectangle where the video should be.
Chrome 47 plays the videos without any problems.

In neither case do I see the stalled loading screen as reported above.
Status: UNCONFIRMED → NEW
Component: Graphics → Audio/Video
Ever confirmed: true
Summary: vid.me videos do not play → vid.me videos fail to fallback to Flash playback starting with Firefox 42
I tried to regress this unsuccessfully using mozregression. In release the issue doesn't start appearing until Firefox 42 but on Nightly it goes back as far as I can regress. This may be a tech evangelism issue but I'm not sure how to get evidence.
Summary: vid.me videos fail to fallback to Flash playback starting with Firefox 42 → vid.me videos fail to fallback to Flash playback on Windows XP
Version: 44 Branch → Trunk
Component: Audio/Video → Audio/Video: Playback
If 41 falls back and 42 doesn't, it might be a user agent sniffing failure. Anthony, can you please try faking the user agent in 42 or 43 and see if that fixes it?
Flags: needinfo?(anthony.s.hughes)
Firefox 41 - video plays with Flash
Firefox 42 - video does not play
Firefox 42 with Firefox 41 User Agent - video does not play
Flags: needinfo?(anthony.s.hughes)
Ok, thanks for checking Anthony.
Priority: -- → P2
Something wihth canplaytype maybe. We'll need to investigate what the site is seeing that's different between 41 and 42. Will likely be fixed by mp4 support for xp in Firefox ~45 regardless.
Firefox will be able to play H.264 without Flash using the Adobe CDM in Firefox 45 (bug 1210231).
Depends on: 1210231
Keywords: regression
Bug 1210231 does not help for Win XP. Moreover, we postponed Adobe GMP on Windows XP because of a problem about the Facebook news stream.
Depends on: 1234099
No longer depends on: 1210231
We've removed MSE whitelist since Firefox 42 (bug 1185611). Does it have to do with this issue?
Mass change P2 -> P3
Priority: P2 → P3
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