Closed
Bug 1265812
Opened 8 years ago
Closed 8 years ago
[e10s] Firefox crashes [@ IPCError-browser | (msgtype=0x7,name=???) Route error: message sent to unknown actor ID ]
Categories
(Core :: IPC, defect, P4)
Tracking
()
VERIFIED
FIXED
mozilla48
People
(Reporter: Virtual, Assigned: kats)
References
Details
(4 keywords, Whiteboard: [fixed by patch from bug #1255823])
Crash Data
Some crashlog reports appeared in about:crashes after long browsing with e10s enabled. Crashlog reports: https://crash-stats.mozilla.com/report/index/a550cd66-1329-4706-b918-de0b12160418 https://crash-stats.mozilla.com/report/index/4e9a73d2-8c70-4878-8949-63e4c2160418
Updated•8 years ago
|
Priority: -- → P4
Reporter | ||
Updated•8 years ago
|
Severity: major → critical
Keywords: crash,
crashreportid
Comment 1•8 years ago
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These two are happening inside IMEStateManager::SetIMEState(), when it is doing some kind of IPC send.
Comment 2•8 years ago
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https://crash-stats.mozilla.com/report/index/a550cd66-1329-4706-b918-de0b12160418 https://crash-stats.mozilla.com/report/index/4e9a73d2-8c70-4878-8949-63e4c2160418 There's an ipc error here on the parent side, which triggers an abort - ipc_channel_error (msgtype=0x7,name=???) Route error: message sent to unknown actor ID These happen in various protocols and are currently low volume. See bug 1116884.
Comment 3•8 years ago
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(In reply to Jim Mathies [:jimm] from comment #2) > There's an ipc error here on the parent side, which triggers an abort - > > ipc_channel_error > > (msgtype=0x7,name=???) Route error: message sent to unknown actor ID > > These happen in various protocols and are currently low volume. See bug > 1116884. ipc_channel_error = ShutDownKill -> It's this bug: Bug 1219672 - (ShutDownKills-Win) [meta] e10s related ShutDownKill parent side abort of the content process Operating System Percentage Number Of Crashes Windows 7 100.00% 105 Product Version Percentage Number Of Crashes Firefox 48.0a1 56.19% 59 Firefox 38.0a1 30.48% 32 Firefox 47.0a2 12.38% 13 Firefox 42.0a1 0.95% 1 Results within 7 days of 2016-04-26 and the crashing process was of any type (including unofficial release channels).
status-firefox47:
--- → affected
status-firefox48:
--- → affected
QA Contact: Tobias.Besemer
Whiteboard: ShutDownKill
Version: Trunk → 47 Branch
Updated•8 years ago
|
Version: 47 Branch → 38 Branch
Updated•8 years ago
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status-firefox-esr38:
--- → affected
Updated•8 years ago
|
Updated•8 years ago
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Comment 5•8 years ago
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Seems to be a other crash... ...sig still there! (2016-05-03) https://crash-stats.mozilla.com/report/index/9510ea53-2252-4004-8f3e-731d92160503 Crashing Thread (0) Frame Module Signature Source Γ 0 ntdll.dll ntdll.dll@0x4bb7a Γ 1 kernelbase.dll kernelbase.dll@0x10ab 2 xul.dll std::_Deque_iterator<std::_Deque_val<std::_Deque_simple_types<IPC::Message> > >::operator++(int) vs2015u2/VC/include/deque:621 3 xul.dll mozilla::ipc::MessageChannel::ProcessPendingRequests(mozilla::ipc::AutoEnterTransaction&) ipc/glue/MessageChannel.cpp:1055 4 xul.dll mozilla::ipc::MessageChannel::Send(IPC::Message*, IPC::Message*) ipc/glue/MessageChannel.cpp:1179 5 xul.dll mozilla::dom::PContentChild::SendGetGraphicsDeviceInitData(mozilla::gfx::DeviceInitData*) obj-firefox/ipc/ipdl/PContentChild.cpp:4783 6 xul.dll gfxPlatform::UpdateDeviceInitData() gfx/thebes/gfxPlatform.cpp:2447 7 xul.dll gfxWindowsPlatform::UpdateDeviceInitData() gfx/thebes/gfxWindowsPlatform.cpp:1994 8 xul.dll gfxWindowsPlatform::InitializeDevices() gfx/thebes/gfxWindowsPlatform.cpp:2297 9 xul.dll gfxWindowsPlatform::InitAcceleration() gfx/thebes/gfxWindowsPlatform.cpp:418 10 xul.dll gfxPlatform::Init() gfx/thebes/gfxPlatform.cpp:664 11 xul.dll gfxPlatform::GetPlatform() gfx/thebes/gfxPlatform.cpp:514 12 xul.dll mozilla::dom::ContentProcess::Init() dom/ipc/ContentProcess.cpp:125 13 xul.dll XRE_InitChildProcess toolkit/xre/nsEmbedFunctions.cpp:609 14 plugin-container.exe wmain toolkit/xre/nsWindowsWMain.cpp:131 15 plugin-container.exe __scrt_common_main_seh f:/dd/vctools/crt/vcstartup/src/startup/exe_common.inl:255 Γ 16 kernel32.dll kernel32.dll@0x159bc Γ 17 ntdll.dll ntdll.dll@0x2a2e0 Seems to be a Win7-only, only-64bit topcrash-win: https://crash-stats.mozilla.com/signature/?product=Firefox&signature=ntdll.dll%400x4bb7a Operating System Operating System Count Percentage Windows 7 59 100.0% Architecture Architecture Count Percentage amd64 59 100.0% Product Product Version Count Percentage Installations Firefox 38.0a1 23 39.0% 25 Firefox 49.0a1 16 27.1% 6 Firefox 48.0a2 11 18.6% 9 Firefox 47.0a2 4 6.8% 5 Firefox 48.0a1 2 3.4% 2 Firefox 45.0a1 1 1.7% 1 Firefox 47.0a1 1 1.7% 1 Firefox 47.0b1 1 1.7% 1
Blocks: shutdownkill
Status: RESOLVED → REOPENED
status-firefox49:
--- → affected
status-firefox-esr45:
--- → affected
status-thunderbird_esr38:
--- → wontfix
status-thunderbird_esr45:
--- → affected
Keywords: topcrash-win
Resolution: DUPLICATE → ---
See Also: → 1268881
Comment 6•8 years ago
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This signature, ntdll.dll@0x4bb7a, just seems to indicate a crash while in a CondVar on Windows. Bug 1269471 should add them to the irrelevant signature list, so we'll separate these issues out a bit.
Depends on: 1269471
Comment 7•8 years ago
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This is not happening during shutdown, so I'm removing the ShutDownKill references.
No longer blocks: shutdownkill
Whiteboard: ShutDownKill
Updated•8 years ago
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Comment 8•8 years ago
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FYI we fixed bug 1140358 so these signatures should be more useful now. I tried reprocessing one of the crashes from comment 0 but I may not have done it right. I'll try to get that to work so we can know what the new signature would be.
Comment 9•8 years ago
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After reprocessing, one of the crashes from comment 0 winds up with the signature [@ IPCError-browser | (msgtype=0x7,name=???) Route error: message sent to unknown actor ID ]: https://crash-stats.mozilla.com/report/index/a550cd66-1329-4706-b918-de0b12160418 (This may have also been impacted by other signature changes in the interim.)
Updated•8 years ago
|
Crash Signature: [@ ntdll.dll@0x4bb7a ] → [@ ntdll.dll@0x4bb7a ]
[@ IPCError-browser | (msgtype=0x7,name=???) Route error: message sent to unknown actor ID ]
Summary: [e10s] Firefox crashes in [@ ntdll.dll@0x4bb7a ] → [e10s] Firefox crashes [@ IPCError-browser | (msgtype=0x7,name=???) Route error: message sent to unknown actor ID ]
Reporter | ||
Comment 10•8 years ago
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This should be fixed by patch from bug #1255823.
Status: REOPENED → RESOLVED
Closed: 8 years ago → 8 years ago
status-firefox50:
--- → fixed
status-firefox51:
--- → fixed
status-firefox52:
--- → fixed
Depends on: 1255823
Resolution: --- → FIXED
Whiteboard: [fixed by patch from bug #1255823]
Target Milestone: --- → mozilla48
Reporter | ||
Updated•8 years ago
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Status: RESOLVED → VERIFIED
Reporter | ||
Updated•7 years ago
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Keywords: nightly-community
Reporter | ||
Updated•7 years ago
|
QA Contact: Tobias.Besemer → Virtual
Reporter | ||
Updated•6 years ago
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Assignee: nobody → bugmail
Reporter | ||
Updated•5 years ago
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Keywords: crashreportid
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Description
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