Closed Bug 134480 Opened 23 years ago Closed 23 years ago

Does not automatically check for new mail if Mail/News window is not open

Categories

(MailNews Core :: Networking: POP, defect)

x86
Windows 2000
defect
Not set
normal

Tracking

(Not tracked)

VERIFIED DUPLICATE of bug 71105

People

(Reporter: hoks, Assigned: racham)

References

Details

From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:0.9.9+) Gecko/20020330 BuildID: 2002033009 Setting client to check for mail every fixed interval (eg.1 minute), however, the timer only kicks in if the mail/news window is open. If the mail/news window is not open but the browser window is open, it does not check for new mail. Reproducible: Always Steps to Reproduce: 1. Start browser 2. Open mail/news window 3. Set mail account to check for new mail every 1 minute 4. Write a test mail to that account. 5. Close mail/news window, but leave the browser open Actual Results: After a long time, it did not check for new mail If the mail/news window is open, it checks for new mail correctly. Expected Results: New mail should be retrieved and user notified within a couple of minutes
over to bhuvan for further triaging.
Assignee: naving → racham
I had to search high and low to find this bug. I'm not sure if we need "get" or "getmsg" in the summary. Also the component is "mailnews" (no slash in the middle) which might help. The other bugs I found: bug 136005 - I think a dup since the report is recent and sounds like me. bug 127693 - May be specific to IMAP and/or SSL, but there is no good summation. bug 70916 - Appears to have been user error. Current user agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:0.9.9+) Gecko/20020415 I have been dealing with this bug for many trunk builds now I'm not sure of the introduction date but I think it was before 03/30. build ID: 2002041506 (trunk) I'm using the classic skin. Mail server settings "Check for new messages every [6] minutes." and "Automatically download any new messages" are both checked. (Turned ON). I do not have any master passwords or 'remember password' options turned on. 1. Start browser. 2. Open mail/news window (auto getmsg or manually getmsg for the first time) 3. Enter password in dlg box. 4. Messages are checked and downloaded correctly. Now if you close the mailnews window it will never check OR download new messages again. If I minimize, but don't close the window the timer works. Please tell me what I need to do to help debug this or fix it as it is quite irritating leaving that window open all the time. I would think this deserves mozilla1.0+ and/or nsbeta1 keywords. I had (foolishly) been hanging my hopes on perhaps bug 136874 would fix this or perhaps there was a bug report around that I just couldn't find where this was reported (and even fixed). But the problem persists now and on the Moz 1.0.0 branch.
I forgot to mention that I onl have a single POP account configured. No IMAP at all. Sorry for the extra e-mail.
I think when you close the last mailnews window, we close down a lot of things (for example, the nsMessenger object gets deleted) and this might prevent biff from working.
I'll confirm this on 2002041617 on WinXP... I've seen this for quite awhile but I don't think I ever filed a bug. I think I would (well I do, but I don't know if anyone else would) expect that if "check for new messages every.." and "automatically download any new messages" were checked that mail would be checked w/o even having to open messenger first. I think NS4x did this - 4xp?
*** This bug has been confirmed by popular vote. ***
Status: UNCONFIRMED → NEW
Ever confirmed: true
I wonder then, how closely is this tied to bug 71105 ?
*** Bug 142815 has been marked as a duplicate of this bug. ***
*** Bug 142856 has been marked as a duplicate of this bug. ***
QA Contact: sheelar → stephend
I think this bug and bug 71105 really want the same thing. The summary of bug 71105 explicitly mentions the biff icon while the summary of this bug sounds more like a lower level problem. But if you read the bug description and the comments here you´ll see that this bug also calls for the UI to be notified about new mail. Furthermore bug 71105 has the right keywords and a milestone set. Voters of this bug should vote for bug 71105. *** This bug has been marked as a duplicate of 71105 ***
Status: NEW → RESOLVED
Closed: 23 years ago
Resolution: --- → DUPLICATE
verified dup
Status: RESOLVED → VERIFIED
Product: MailNews → Core
Product: Core → MailNews Core
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