Closed Bug 1353915 Opened 7 years ago Closed 7 years ago

Incorrect "help button" links within reorg, when clicking on the update help button, you are sent to outdated support pages.

Categories

(Firefox :: Settings UI, defect, P1)

55 Branch
defect

Tracking

()

RESOLVED WORKSFORME
Firefox 55
Tracking Status
firefox52 --- unaffected
firefox53 --- unaffected
firefox54 --- unaffected
firefox55 --- affected

People

(Reporter: manotejmeka, Unassigned)

References

(Blocks 1 open bug)

Details

      No description provided.
Summary: Incorrect "help button" links within reorg → Incorrect "help button" links within reorg, when clicking on the update help button, you are sent to outdated support pages.
Component: Preferences: Backend → Preferences
Product: Core → Firefox
What is the "reorg"? How to reproduce? Depends on bug 1337562?
Flags: needinfo?(manotejmeka)
The reorg is https://bugzilla.mozilla.org/show_bug.cgi?id=1335907. The about:preferences UI/UX has changed.
Currently the bug changes have been auto landed and are in the tree (nightly). If you navigate to about:preferences and as you click on each pane like "General","Update"... the corresponding help buttons for those panes are incorrect. They are redirected to incorrect help pages.
Flags: needinfo?(manotejmeka) → needinfo?(yfdyh000)
Status: UNCONFIRMED → NEW
Ever confirmed: true
Flags: needinfo?(yfdyh000)
Version: unspecified → 55 Branch
The "help button" should be moved to the bottom left side according to the UX specs. The bug to move the "help button" is here
https://bugzilla.mozilla.org/show_bug.cgi?id=1349744
Seems like this bug is completed. If that's the case, we should link the help button to this SUMO page.
https://support.mozilla.org/en-US/products/firefox/manage-preferences-and-add-ons-firefox
If we have done that, we can close this bug.
Flags: needinfo?(evan)
(In reply to chsiang from comment #3)
> The "help button" should be moved to the bottom left side according to the
> UX specs. The bug to move the "help button" is here
> https://bugzilla.mozilla.org/show_bug.cgi?id=1349744
> Seems like this bug is completed. 
Yes, we've already moved the help button to the bottom left side.

> If that's the case, we should link the
> help button to this SUMO page.
> https://support.mozilla.org/en-US/products/firefox/manage-preferences-and-
> add-ons-firefox
> If we have done that, we can close this bug.

But the help button on current Nightly doesn't link the above URL, it links [1]. We can link correct URL in this bug. And if it is included in the Photon scope, let's add the [photon-preferences] in the whiteboard. Cindy, is it included in Photon?

[1]: https://support.mozilla.org/en-US/kb/startup-home-page-tabs-download-settings?redirectlocale=en-US&as=u&redirectslug=Options+window+-+General+panel&utm_source=inproduct
Flags: needinfo?(evan) → needinfo?(chsiang)
yes I added the tag. let's direct this to the right URL and close the bug!
Flags: needinfo?(chsiang)
Whiteboard: [photon-preference]
Flags: qe-verify+
QA Contact: hani.yacoub
We have already removed the link on the top-left corner. There will be a follow up bug changing the link on the bottom left corner.
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → WORKSFORME
Please link this bug to "See Also" to the new bug you will be filing. Thanks!
Flags: needinfo?(evan)
See Also: → 1361969
(In reply to Tim Guan-tin Chien [:timdream] (please needinfo) from comment #7)
> Please link this bug to "See Also" to the new bug you will be filing. Thanks!

Sure.
Flags: needinfo?(evan)
Priority: -- → P1
Target Milestone: --- → Firefox 55
Whiteboard: [photon-preference]
See Also: → 1392572
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