1380026 - "My Bugs" does not include resolved bugs

Status: NEW

(Bugzilla :: Bugzilla-General, defect)

Description

[mb]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2900.1 Iron Safari/537.36

Steps to reproduce:

Note: This is related to the version of bugzilla running on https://bugzilla.mozilla.org/ as of July 11th 2017.

Log into https://bugzilla.mozilla.org/ with user name and password.
Then go to 'My Dashboard' (https://bugzilla.mozilla.org/page.cgi?id=mydashboard.html).

Switch to query 'My Bugs', 'You are CCed On', 'Updated Since Last Visit' or 'New Reported by You'


Actual results:

No bug reports are listed, despite having created two of them recently, both of which have been worked on in the meantime.

FWIW: Same empty list is shown when clicking on 'My Bugs' in the bottom line


Expected results:

Two bug reports should have been listed:

https://bugzilla.mozilla.org/show_bug.cgi?id=1367482

and

https://bugzilla.mozilla.org/show_bug.cgi?id=1367475

Comment 1

[Kohei Yoshino [:kohei]]

Because these 2 bugs are already closed = RESOLVED. My Bugs etc. only shows open bugs, and it makes sense in most cases.

Comment 2

[mb]

Well, the search is titled 'My Bugs' - if this does not include closed/resolved bug reports, then maybe it should be titled 'My Active Bugs' or similar, and another search should be provided 'My Bugs (active and closed)'?

Comment 3

[Kohei Yoshino [:kohei]]

That's a UX issue needs to be solved :P

Comment 4

[Kohei Yoshino [:kohei]]

Actually my BzDeck app [1] had the same issue. It was showing My Bugs in the main Inbox thread pane, the core feature of the app, but bugs would suddenly disappear when it's been RESOLVED. My solution was adding a selector to display all/open/closed bugs [2].

There are two different scenarios:

* People usually would like to focus on open bugs (bug if they are involved in too many bugs, the My Bugs list could be very long), however,
* People sometimes continue discussing on closed bugs (on BMO, RESOLVED FIXED for Firefox bugs only means the patch has been committed to the source code repository)

Given that, a better, possible solution would be:

* Distinguish clearly open bugs from closed bugs like GitHub issues (this applies to the all UI on Bugzilla; GitHub issues use green and red icons for this purpose [3])
* Provide a selector like BzDeck to switch between all/open/closed bugs, showing all bugs by default
* Load/show the bug list lazily to improve performance

As mentioned, My Bugs was the core of BzDeck as well as another experimental Bugzilla client called Buggy [4], and I believe Bugzilla should also implement the same thread sidebar so people can go though their bugs much faster.

[1] https://github.com/bzdeck/bzdeck/wiki
[2] https://twitter.com/BzDeck/status/804478415491502080
[3] https://github.com/bzdeck/bzdeck/issues
[4] https://www.peterbe.com/plog/buggy

Comment 5

[mb]

In addition: The query "You are CC'ed on" also only shows non-closed bugs. At the very least the title of the query is misleading, as I am also CC'ed on closed bugs...