We're still getting huge amounts of badly written bug reports coming through. Currently a user can create an account very easily without even noticing the guidelines link. My suggestion is to modify this procedure so that they first have to read the guidelines, then they can create their account (most bad reports are ignorance not laziness). So clicking on create an account would take them to the guidelines, with the "fill in your email address / password" thing at the bottom after a "Please make sure to read the instructions above carefully and follow them when filing a report / searching for a bug" or similar. This would be a lo-tech way of improving the quality of reports I think. Comments ?
The Bugzilla Helper will be moving into the Bugzilla code eventually (bug 137229). Once this is done, IMHO, it makes sense to turn it on by default when a new account is created, and then allow it to be disabled by the user if the admins allow it. Integration of the policies with the helper sounds wise, even if that only means including a link to the policy page from the helper. Tighter itegration may be more problematic, and may be unwarranted. If that happens, I'd recommend additional mechanisms to make maintenance easier on the admin.
Well that sounds good, but I'm talking about a solution *now*, not some time after Bugzilla 2.18 - i.e. a mozilla.org-specific hack to show the bug writing guidelines on new account creation. The volume of poor-quality bug reports is over-whelming, and is only getting worse.
You can't file a bug using the account creation page; you have to use the enter_bug.cgi page instead. Therefore, I think adding instructions for filing bugs on the account creation page would have zero effect -- other than making it slightly more difficult to create an account.
There's no point in this bug any more, because the new helper is "good enough" (that is, not good enough).