144856 - install fails. Really. It doesn't install. At all. Period. (error -618)

Status: VERIFIED DUPLICATE of bug 59012

(SeaMonkey :: Installer, defect)

Description

[John Thompson]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.9) Gecko/20020310
BuildID:    2002051009

Running mozilla-installer for Mozilla-1.0rc2 fails with: 

   Extracting libplc4.so...
   Fatal error [-618]: Couldn't open xpistub library

Running on linux i686 kernel 2.4.18 glibc-2.1

The same tarball extracts and installs fine on a different machine using linux
i686 kernel 2.4.18 glibc-2.2

Is glibc 2.2 a requirement for Mozilla-1.0?  I don't see this listed anywhere.

Mozilla 0.99 (Build 2002031008) installs and runs fine on glibc-2.1 system
described above.

Reproducible: Always
Steps to Reproduce:
1.Run mozilla-installer on glibc-2.1
2.wait for instal to fail
3.done.

Actual Results:  Install failed; mozilla-installer closes without installing
Mozilla-1.0rc2 

Expected Results:  Install Mozilla-1.0rc2

Comment 1

[R.K.Aa.]

dup of bug 59012?

Comment 2

[R.K.Aa.]

hmm not a dup.
Same is reported in bug 143620.

Comment 3

[John Thompson]

A bit of an update: I was able to copy the mozilla-1.0rc2 installation from my
son's glibc-2.2 machine to mine (glibc-2.1), and it is running just fine, so the
installer seems to the only thing affected.

Another note: Netscape-6.2.3 installer fails for me in exactly the same manner
as the mozilla-1.0rc2 installer described above.  I was also able to install
Netscape-6.2.3 on my son's machine and copy it back down to mine, where it also
works fine.

My suspicions are that the problem is glibc-related and involves either the
installer itself or something goofy on my machine but I'm not sure what to do to
further isolate it.

Comment 4

[rolf.offermanns]

Exactly the same here.
Gentoo Linux, glibc-2.2.5

Usually I don´t use the installer and just take the tar.gz file which you have
to extract and you are ready.

A few days ago I wanted to try NS7b1 (or whatever it was called) and the
installer crashed for me in the same way the rc3 installer crashes every time I
try it.

I ran the mozilla-installer.bin file with gdb and while I don´t know how to tell
gdb where to find the .so files maybe the information I got is useful for someone...

Please the attachment and let me know what I can do to further help out...

Comment 5

[rolf.offermanns]

Attachment: gdb bt

Comment 6

[rolf.offermanns]

Ups, I am sorry, unsetting MOZILLA_FIVE_HOME fixed it for me (as reported in
Bug144331).
Forget my previous postings.

Comment 7

[Azrael AOD]

dupe of bug 

*** This bug has been marked as a duplicate of 138982 ***

Comment 8

[Daniel Veditz [:dveditz]]

*** Bug 142770 has been marked as a duplicate of this bug. ***

Comment 9

[Daniel Veditz [:dveditz]]

This cannot possibly be a duplicate of bug 138982 which reports a different
error code. Might be a duplicate of bug 142770.

Does the information in bug 59012 or 
http://bugzilla.mozilla.org/show_bug.cgi?id=112478#c1 help any?

Comment 10

[Daniel Veditz [:dveditz]]

*** Bug 151493 has been marked as a duplicate of this bug. ***

Comment 11

[Rene Pfeiffer]

I have the same behavior on my Mandrake 8.1 system running glibc-2.2.4-25. I
tried Mozilla 1.0.0 and the 1.1 Alpha release. Both install procedures
halted with a requester saying "Fatal error [-618]: Couldn't open xpistub
library".

Comment 12

[Damir Perisa]

is this problem solved now? (actual releases) if so, why is this bug not resolved? 

Comment 13

[Andrew Schultz]

are the people seeing this bug running "mozilla-installer" or
"mozilla-installer-bin"?

If you are running the -bin, you should not!  That would be bug 130452, which
has the same error message/number as reported here.

Comment 14

[grrlfox]

*** Bug 169781 has been marked as a duplicate of this bug. ***

Comment 15

[Andrew Schultz]

also, in bug 59012, Doron reported that this error could be caused by have
libsafe installed (which is bug 83200)

Comment 16

[Grace Bush]

marking duplicate of bug 59012

*** This bug has been marked as a duplicate of 59012 ***

Comment 17

[K'Trina Medina]

Verified as a dupe of bug 59012