From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Win95; en-US; rv:1.1b) Gecko/20020728 BuildID: 2002072818 When you play the movie at http://www.apple.com/quicktime/download/theater/edit.html Mozilla will crash (invalid pagefault in modul quicktime.qts). Other QT movies work fine. Reproducible: Always Steps to Reproduce: 1. Open URL 2. When page has finnished loading, click to play the movie. Actual Results: Mozilla crashes. The movie will however keep playing until you click close in the dialog. Expected Results: No chrash Also reported in the newsgroup (netscape.mozilla.user.win32) with moz1.0 and build 2002072508 under Win 98. Talkback ID TB8775620G
Dupe of bug 159923 ?
Severity: normal → critical
Keywords: crash, stackwanted
Boris, should I ask you for TB8775620G?
Incidetn #8775620 ----------------- Product ID MozillaTrunk Build ID 2002072818 Operating System Windows 95 4.0 build 67109975 QUICKTIME.QTS + 0x116ee (0x668116ee) 0x56524400
Reporter, what version of QuickTime was this ? dupe of bug 157631 ? (crash in Quicktime 6 on MacOS 9, with the scriptable plugin)
Re comment 1 and 4: bug 159923 and bug 157631 both works for me, using QT 6.0 However, playing the movie directly in QT gives the exact same crash, so must be a bug in QT not Mozilla, except that QT shouldn't take mozilla down when it crashes. Resolving this bug as invalid, sorry for not checking with QT before filling this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 16 years ago
Resolution: --- → INVALID
amreopening this one..just to keep a track on whether apple fixes this or not. I could repro the same crash on today's branch build 0807 on windows using qktime6 go here http://www.apple.com/trailers/wb/analyze_that.html 'click ot play' let robert De nero cry...click on the movie progress somewhere behind where it is actually so that the movie tries to rewind and play again.. same crsah qktime.qts. Makes our browser look bad since qktime take sit down too.
Status: RESOLVED → UNCONFIRMED
Resolution: INVALID → ---
Summary: Crash when playing QuickTime Movie → [CRASH IN QUICKTIME PLUGIN CODE] Browser crashes when playing QuickTime Movie
Priority: -- → P3
Summary: [CRASH IN QUICKTIME PLUGIN CODE] Browser crashes when playing QuickTime Movie → Crash when playing QuickTime Movie
Whiteboard: [PL2:Vendor][THIS IS NOT A MOZILLA ISSUE -- THIS IS A QUICKTIME ISSUE]
Target Milestone: --- → Future
http://www.greatestplaces.org/medias/media_html/sounds.html (on this page, click the second link 'shaman singing'). Yhis will bring your app down. Still happening on 1016 trunk build with quicktime 6.0. What can be done about this ?
still happens on 1021 trunk.
*** Bug 166692 has been marked as a duplicate of this bug. ***
*** Bug 168006 has been marked as a duplicate of this bug. ***
Apple have updated the QuickTime-plugin (available through QuickTime Updater, the version is still 6.0). For me it still crashes un the url in comment 0 (Talkback IDs TB13004619W and TB13004619W). shrirang, you might want to check your URLs too.
Not seeing link in comment #7 crash Mozilla trunk build 2002102308. This link is audio only -- could this give us a clue here? Most of the video on Apple's website is MPEG-4... unless it says you need QT 5. Hmmm. Mac OS 9.2.2, QT 6.0.2. This same build will crash when leaving a page with a QT video movie. See my MacsBug stdlog for bug #157631.
Internal reference: http://bugscape.mcom.com/show_bug.cgi?id=19549
Another internal Reference: http://bugscape.netscape.com/show_bug.cgi?id=19550
My bug is related if not the same. When I go to http://www.apple.com/trailers and try to open trailers in new tabs I start getting the spinning beach ball all the time, I cannot pause the playback, I cannot switch tabs, cannot do much of anything other than force quit Mozilla. I tried the nightly build from 11/20/02 and got the same thing. The same stuff works fine with Internet Explorer.
Nate, I doubt that your problem and this bug are the same, your problem sounds more like these bugs: bug 104970, Bug 123168, Bug 151923, or Bug 167199.
This is not a mozilla issue, removing the topembed+
Keywords: topembed+ → topembed-
Assignee: beppe → peterl
beppe: why do we think this is not a mozilla issue? if mozilla crashes just because a poorly written plugin croaks, that's an issue. i lost a lot of state last time quicktime bit me :( additional talkback id's: TB13616158Q TB15110009W using Moz 1.2b on XP marc
Marc, that would probably be bug 156493, maybe also related to bug 115903. But I do agree with your point, a plugin should not be able to make mozilla crash.
I'm not crashing on any of these pages with a trunk build on WinXP. If anyone is still crashing, can you please paste the URL to the SRC/DATA media file along with the URL to the page that is causing the crash. Be sure you have the lastest trunk build and latest Quicktime update.
With Mozilla 1.3a (2002121215) and QT 6.0.2 the URL in comment 0 no longer crashes for me. I get a warning that "The plugin performed an illegal operation. You are strongly recommended to restart navigator", if I ignore this the movie plays just fine even though it still crash if I try to play it directly in the QT player. Since I am the orginal reporter I am taking the liberty to resolve as fixed, if someone still crashes feel free to reopen. Also feel free to reresolve as a dupe if you know which check-in fixed this.
Status: NEW → RESOLVED
Last Resolved: 16 years ago → 16 years ago
Resolution: --- → FIXED
Adding topcrash keyword and [@ QuickTimeEssentials.qtx] to summary for future reference. Talkback is reporting crashes under that signature for many Mozilla and Netscape releases...so just want to make sure we have a tracking bug for those crashes. I see crashes in recent MozillaTrunk builds, as well as Mozilla FireBird .06. Here is the latest Talkback data in case anyone wants to take a look into this...but assuming this really isn't a Mozilla issue, I guess there isn't much we can do about it: Rank StackSignature Count 6 QuickTimeEssentials.qtx 131 ==================================================================================================== Count Offset Real Signature [ 35 QuickTimeEssentials.qtx + 0x9712 (0x672c9712) 47de6bea - QuickTimeEssentials.qtx + 0x9712 (0x672c9712) ] [ 18 QuickTimeEssentials.qtx + 0x9712 (0x672d9712) 06064982 - QuickTimeEssentials.qtx + 0x9712 (0x672d9712) ] [ 5 QuickTimeEssentials.qtx + 0x4ac2 (0x672c4ac2) 14bcffb1 - QuickTimeEssentials.qtx + 0x4ac2 (0x672c4ac2) ] [ 4 QuickTimeEssentials.qtx + 0x9b26 (0x672c9b26) 5bf742e1 - QuickTimeEssentials.qtx + 0x9b26 (0x672c9b26) ] [ 3 QuickTimeEssentials.qtx + 0x9b26 (0x672d9b26) 1a2f6089 - QuickTimeEssentials.qtx + 0x9b26 (0x672d9b26) ] [ 3 QuickTimeEssentials.qtx + 0x9582 (0x631c9582) 3fff8404 - QuickTimeEssentials.qtx + 0x9582 (0x631c9582) ] [ 3 QuickTimeEssentials.qtx + 0x176fc (0x672e76fc) 9d09031e - QuickTimeEssentials.qtx + 0x176fc (0x672e76fc) ] [ 2 QuickTimeEssentials.qtx + 0x4d3b (0x672c4d3b) ae1e6893 - QuickTimeEssentials.qtx + 0x4d3b (0x672c4d3b) ] [ 2 QuickTimeEssentials.qtx + 0x4bc2 (0x672c4bc2) 04138c91 - QuickTimeEssentials.qtx + 0x4bc2 (0x672c4bc2) ] [ 2 QuickTimeEssentials.qtx + 0x30c8 (0x672c30c8) fa8f1adb - QuickTimeEssentials.qtx + 0x30c8 (0x672c30c8) ] [ 1 QuickTimeEssentials.qtx + 0x9996 (0x631c9996) ffaf026b - QuickTimeEssentials.qtx + 0x9996 (0x631c9996) ] [ 1 QuickTimeEssentials.qtx + 0x924c (0x631c924c) 72fb60d7 - QuickTimeEssentials.qtx + 0x924c (0x631c924c) ] [ 1 QuickTimeEssentials.qtx + 0x4cb9 (0x631c4cb9) a9dd0110 - QuickTimeEssentials.qtx + 0x4cb9 (0x631c4cb9) ] [ 1 QuickTimeEssentials.qtx + 0x4c89 (0x672d4c89) 8b11c05d - QuickTimeEssentials.qtx + 0x4c89 (0x672d4c89) ] Crash date range: 2003-06-06 to 2003-06-15 Min/Max Seconds since last crash: 51 - 2352741 Min/Max Runtime: 191 - 11950041 Count Platform List 49 Windows NT 5.1 build 2600 30 Windows NT 5.0 build 2195 2 Windows NT 4.0 build 1381 Count Build Id List 81 2003051616 No of Unique Users 76 Stack trace(Frame) QuickTimeEssentials.qtx + 0x9712 (0x672c9712) (21064243) URL: http://img-nex.theonering.net/movies/gollum_mtvawards_Bband.mov (21064243) Comments: I was viewing a quicktime movie and as I paused it Firebird crashed. (21045655) Comments: kazaa opens up a window to play a in program .mov file. I tried to pause the movie it when BOOM. (21040772) URL: ebay.com (21028144) Comments: quicktime movie playing in satellite window Firebird crashed when movie got to the point where it needed to catch up with download. (20988111) Comments: Watching a Quicktime movie of Gollum accepting MTV award. (20978021) URL: www.blancolioni.org/gollum.mov (20972432) URL: http://www.theonering.net/scrapbook/view/6856 (20972432) Comments: adjusting the volume on the quicktime video. firebird has crashed a number of times when working with media files... in fact that (working with video) seems to be the ONLY thing that will crash my firebird consistently. by the way; you guys are (20972432) Comments: doing a freakin' great job with this browser. phoenix and firebird are all i've been using for the last 5 or 6 months. keep up the good work. it's appreciated. (20953683) URL: http://idg.se/cs (therunder the advanced search page) (20929469) URL: www.comingsoon.net (20929469) Comments: still problems loading quicktime movies in the browser (20906981) URL: yahoo.com (20906981) Comments: watching a quicktime embedded movie (20900561) URL: apple.com (20900561) Comments: quicktime movie (20897029) Comments: playing a quicktime video. crashed the instant i changed the volume on my ibm t23 laptop. (20888487) URL: http://www.tokyodv.com/news/Robodex2003Montage.html (20888487) Comments: watching a quicktime video and either switching tabs or clicking another link (can't recall) (20885270) Comments: Watching a quick time feed (unrelated? and adjusting the sound control (not of the quick time app but of the system)) (20875497) URL: markwalker.reebok.com (20875497) Comments: Trying to watch quicktime movie (20875040) URL: http://www.boardsmag.com/screeningroom/commercials/ (20875040) Comments: Watching QT movie. This happens commonly with Moz Firebird. May be a QT problem because it has happened once or twice with IE as well. (20870815) Comments: Watching the MTV awards snippet where "Golum" wins the virtual performance award. Follow the link from Slashdot and load the broadband .mov file to see it. (20863367) Comments: watching a quicktime movie. (20861893) Comments: was watching a quicktime video.. refreshed the page by clicking the URL bar and pressing "enter" <crash> Thanks ;-) (20860131) URL: www.img-nex.com (20860131) Comments: changing the volume of a quicktime movie during playback using the plugin's volume control (20856217) URL: www.google.com (20856214) URL: https://webmail.ualberta.ca (20856214) Comments: Its impossible to write what url it was -watching a quicktime movie clip. (20854421) URL: http://www.streamload.com/steve/gollum_mtvawards_Bband.mov (20854421) Comments: nothing at all =) (20853591) URL: http://img-nex.theonering.net/movies/gollum_mtvawards_Bband.mov (20853591) Comments: watching a quicktime movie (20853059) URL: http://www.amazon.com/exec/obidos/flex-sign-in/102-9738021-1128914?opt=af&response=subst/misc/amazon-cobrand-cc/v3/marketing-from-siteskin-step2.html&ccc=1 (20853059) Comments: Watching a quicktime video trying to move the window (20849512) Comments: qt movie (20849320) Comments: while watching a quicktime clip i tried to increase the volume using the jog shuttle on my logitech elite keyboard... this heyboard displays a on screen indicator for the volume... (20849318) Comments: closing the LOTR MTV video of Golum acceptance speach (20849266) Comments: playing a .mov file in quicktime (20848587) Comments: Quicktime movie had just finished playing (20848053) URL: http://www.streamload.com/steve/gollum_mtvawards_Bband.mov (20848053) Comments: watching a quicktime movie (20843437) URL: http://img-nex.theonering.net/movies/gollum_mtvawards_Bband.mov (20843437) Comments: I followed a link from http://buzz.bazooka.se which sent me to http://www.theonering.net/scrapbook/view/6856. I clicked on the 8.2 meg .mov file and it started loading but when it had preloaded enough and started to playback the file it crasched. I had 3 (20843437) Comments: browser windows open and no other programs running at the time. Quicktime version is 6.1. (20833236) URL: http://mediaviewer.ign.com/ignMediaPage.jsp?media_id=1740758&object_id=568236&channel_id=70&page_title=Way+of+the+Samurai+2&adString=network%3Dign%26site%3Dps2%26pagetype%3Dvideo&return_url=http%3A%2F%2Fps2.ign.com%2Fobjects%2F568%2F568236.html (20833236) Comments: playing the following quicktime file: http://ps2movies.ign.com/ps2/video/waySamurai2Trailer_free.mov (20817251) Comments: Watching a Quciktime movie what else? This ALWAYS crashes Mozilla Reopening for now in case Peter wants to look into these recent crashes with FireBird. If not, please return this to worksforme or something. Thanks.
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
Summary: Crash when playing QuickTime Movie → Crash when playing QuickTime Movie - [@ QuickTimeEssentials.qtx]
hm...I'm not crahing with those urls in a recent trunk build of seamonkey but I am using QT 220.127.116.11. If anyone is able to reproudce, we need this info: browser version: seamonkey/camino/firebird and the build ID (please use a daily trunk) quicktime version: shows up in about:plugins testcase URL: please extract the media URL (the WAV or MOV file) from the HTML page that crashes. Also, please check if clearning your cache or creating a new profile has any effects. This information will greatly help narrow down the cause of these crashes.
ALL INSTANCES CRASH: This URL crashes the latest release versions of Mozilla, Mozilla Firefox, and IE: http://www.deadtroll.com/index2.html?/video/livehelldesk.html~content However, the bug in QuickTime crashes only ONE instance of IE, if more than one are running. The bug crashes ALL instances of Mozilla and Mozilla FireFox.
Created attachment 142057 [details] Windows XP Microsoft Error Report file Mozilla FireFox crash database, from Microsoft Error reporting, as requested. Always crashes ALL INSTANCES when visiting this link: http://www.deadtroll.com/index2.html?/video/livehelldesk.html~content
Mozilla FireFox crash database, from Microsoft Error reporting, as requested. Always crashes ALL INSTANCES when visiting this link: http://www.deadtroll.com/index2.html?/video/livehelldesk.html~content See attachment.
> The bug crashes ALL instances of Mozilla and Mozilla FireFox There is never more than one instance running, so.....
(In reply to comment #25) > However, the bug in QuickTime crashes only ONE instance of IE, if more than one > are running. The bug crashes ALL instances of Mozilla and Mozilla FireFox. No, only one instance of mozilla crashes. that single isntance manages all the open windows, though.
Marking this topcrash- to get it off the radar. Hopefully the next version of QT helps prevent some of these crashes...whenever that might be released.
Keywords: topcrash → topcrash-
WMF, and also crashes IE6. Not a FF bug, therefore.
I am also seeing a crash when trying to play a QuickTime movie in Firefox. Firefox Version: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:18.104.22.168) Gecko/20060308 Firefox/22.214.171.124 Plug-In Version: QuickTime Plug-in 6.5.1 The file I am trying to play is: http://movies.crooksandliars.com/WH-Dinner-Colber.mov This crash is a hard crash... Firefox just dies with no error report from Windows and no feedback assistant from Firefox. Firefox doesn't even know that it crashed. Any settings made during the session are lost.
URLs in comment #27 and #32 WFM with Camino trunk build 2006102501 (v1.2+) running under Mac OS 10.3.9, and QT 7.1.3. This bug may only occur with QT version 6.x.
Reassigning (+QA) to component defaults.
Assignee: peterl-bugs → nobody
Status: REOPENED → NEW
QA Contact: shrir → plugins
Created attachment 279191 [details] Mini-Crash Dump of Firefox vs. QuickTime There sure is a lot of yada, yada, yada going on about this problem. I have NEVER been able to play a QuickTime movie with Firefox; it has always crashed, regardless of the version, and all I was doing was trying to view a video ... on any site. Nothing fancy at all. I have the mini-crash dump files attached in case someone who knows how to read them would do so. I'm running Windows XP Pro 32-bit on a cable-connection with the latest Firefox & QuickTime. Ahem!
I'm adding one more link to this, so far reproducible every time on my side: http://www.scene.org/file_dl.php?url=http://http.de.scene.org/pub/parties/2008/breakpoint08/demo/videos/farbrausch_neuro-masagin.mp4&id=501726 Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:126.96.36.199) Gecko/20080311 Firefox/188.8.131.52 local QT version is 7.2
I just downloaded Firefox 3 RC2 this morning and was watching a video on the code igniter site and every time I get about 3/4 the way through it Firefox crashes. Link: http://codeigniter.com/tutorials/watch/intro/ I have tried 3 times and it crashes every time.
Component: Plug-ins → QuickTime (Apple)
Product: Core → Plugins
QA Contact: plugins → apple-quicktime
Target Milestone: Future → ---
Version: Trunk → unspecified
Crash Signature: [@ QuickTimeEssentials.qtx]
QuickTimeEssentials.qtx doesn't show up in crash reports any more, so I guess this particular part of QT is irrelevant now. Please file new bugs with links to actual crash reports for new QuickTime issues.
Status: NEW → RESOLVED
Last Resolved: 16 years ago → 6 years ago
Resolution: --- → INVALID
Product: Plugins → Plugins Graveyard
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