Closed Bug 1661891 Opened 4 years ago Closed 4 years ago

Font size of the mail body cannot be increased permanently

Categories

(Thunderbird :: Message Reader UI, defect)

defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1373187

People

(Reporter: b3_web, Unassigned)

References

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.83 Safari/537.36

Steps to reproduce:

  • Start Thunderbird
  • Wait until new mails arrive
  • Single-click a newly arrived mail, so that its content is displayed in the lower pane.
  • As the font is small, I increase its size with Strg and the mouse wheel. I can now read the content better
  • Close Thunderbird
  • Start Thunderbird
  • Wait for the next mail(s) to arrive
  • Click a newly arrived mail

Actual results:

  • The mail content is displayed correctly, but again with the small font size.

Expected results:

  • Thunderbird should remember the font size and display the mail content with this font size.

This behavior has changed approx. one year ago. Since that point of time, I have to increase the font size for each arriving mail. Before that point of time, it worked perfectly.

I already tried to change settings in the Thunderbird options (e.g. under "Fonts and Colors"), but nothing helped.
It's frustrating that the font has to be increased every time manually.

Behaviour for me in 68.12.0 is the following:

Zoom-Level persists for the complete session in Thunderbird. After restarting Thunderbird the zoom-level is reset to 100%

I can confirm the behavior. The zoom level persists until the process exits. When Thunderbird is started again, the zoom-level is reset to 100%.
But that is the problem. Even after restarting Thunderbird, I would like to have the font bigger, otherwise I need to change the zoom level again manually. I did not find an option which allows me to define which font size represents 100%.

I forgot to mention that this behavior has changed probably more than a year ago. Before that, Thunderbird correctly remembered the zoom level even after restarting the process. When the behavior changed as described in the bug description, I thought this would be a temporary issue, so I did not submit a bug.

See Also: → 1577561

Seems like we should just dup this to bug 1577561 or one of the earlier bugs?

b3_web
You seem to be doing a lot of zooming.
Is the minimum font size etc not set or appearing to work ?
Menu app icon > Options > General
Scroll down to 'Language & Appearance'
click on 'Advanced...' button
Font for: 'Latin' (assuming latin has been chosen)
What size is currently set for these:
Proportional
Monospace
Minimum font size

fonts for: select : 'Other writing systems'
What size is currently set for these:
Proportional
Monospace
Minimum font size

Not sure what size works best for you, but if you have eg: 12 then try increasing them all to 16.
Then click on OK
Restart Thunderbird and report back on whether this has improved the current situation whilst the bug is being worked on

Here is the requested data:

You seem to be doing a lot of zooming.
--> Not really. The only reason why I tried zooming was to find a solution for this problem.

Is the minimum font size etc not set or appearing to work ?
Menu app icon > Options > General
Scroll down to 'Language & Appearance'
click on 'Advanced...' button
Font for: 'Latin' (assuming latin has been chosen)
What size is currently set for these:
Proportional
--> Sans Serif, 17
Monospace
--> Consolas, 17
Minimum font size
--> None

For testing I changed to:
Proportional
--> Sans Serif, 30
Monospace
--> Consolas, 30
Minimum font size
--> 30
Result: no change in the behavior

fonts for: select : 'Other writing systems'
What size is currently set for these:
Proportional
--> Sans Serif, 17
Monospace
--> Consolas, 13
Minimum font size
--> None

When I change the "13" to "17" in the "Other writing systems", then Thunderbird displays mails in a larger size even after restarting the process.
Thanks a lot, that helped. But: this is really hard to find. Especially as this was not the default behavior in earlier versions of Thunderbird, then it suddenly changed. It is hard to find this out, I would never have had the idea to check for "Other writing systems"

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → DUPLICATE
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