Closed Bug 1779273 Opened 2 years ago Closed 2 years ago

Compact Folder is not Compacting At All

Categories

(MailNews Core :: Database, defect)

Thunderbird 102
defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1776727

People

(Reporter: jaslakson, Unassigned)

References

(Blocks 1 open bug)

Details

(Keywords: dupeme)

User Story

https://support.mozilla.org/en-US/questions/1383102

Attachments

(2 files)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Firefox/102.0

Steps to reproduce:

I have been manually running "Compact Folder" on version 102 since it was was 102.0.0. I get occasional reminders that I need to Compact, and my target is set at 100MB. As of this morning, it is still occurring on version 102.0.2.

Actual results:

Every time I Compact Folder manually, it appears to be working correctly (i.e. just as it did in earlier versions, pre-102). But I can assure you, it is not compacting. I've monitored my folder sizes, pre- & post- compact, and it is not happening. I am now showing more than 615 MB of space being available to compact. It grows every time, instead of shrinking.

Expected results:

It should compact the folders as it used to. PLEASE check this issue out; I am concerned that my Inbox will get so large that it will corrupt. I have searched as best as I can on your site to find this issue. I just loaded version 102.0.2 this morning and was hopeful this issue was fixed, but it is not. I have been using Thunderbird for years and I know how Compact Folder should be working. There are no errors or indications that it is not working, other than me noticing the available space is growing each time (and the folder size is not decreasing, as I monitor it with Windows). Thank you for your time.

Forgot to mention: I have tried this with "automatic" compaction (under Settings/General/Disk Space) where I have checked the box "Compact all folders when it will save over 100 MB in total", and this yields the same results as doing it manually. Both the Inbox "file" and the associated Inbox.sbd "folder" are continuing to grow in size, in spite of me deleting many incoming emails as well as attempting to "Compact Folder" for two email accounts.

Thanks Grogman, it's something to look into!

Severity: -- → S2
Component: Untriaged → Database
Keywords: dupeme
Product: Thunderbird → MailNews Core
See Also: → 1778003, 1777250, 1770858, 1778353
Blocks: tb102found

I am only adding additional comments as I do more troubleshooting; this is not an indication of impatience, please believe me. I did a "Repair Folder" on each subfolder (inside my Inbox folder; plus on my Inbox folder itself). Then, affter each "Repair Folder", I did a Compact, on the same. Turns out that I have about doubled the disk space that could be recovered now, if the Compact Folders function was working correctly. So, this didn't help, but hurt the cause. I attached a new file (above) that shows my 1.3GB of disk space. Thank you for your efforts.

User Story: (updated)
Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → DUPLICATE
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