Closed Bug 1844157 Opened 1 year ago Closed 1 year ago

email header slow to show when there is an attachment

Categories

(Thunderbird :: Untriaged, defect)

Thunderbird 116
x86_64
Windows 11
defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1851871

People

(Reporter: dquiros, Unassigned)

References

Details

Steps to reproduce:

open email in a tab

Actual results:

email opens but header and attachment take long to show

Expected results:

email opens and header and attachment show immediately

OS: Unspecified → Windows 11
Hardware: Unspecified → x86_64

not all attachments seem to behave this way.

it is a pdf but its my bank statement so cant really send it to you.

https://support.mozilla.org/en-US/kb/profiling-thunderbird-performance will help us. If screen shots feature is enabled on the profile, make sure you disable it.

Flags: needinfo?(dquiros)

Are you having trouble profiling?

See Also: → 1846543

Roughly how many total contacts across ALL your address books?

See Also: → 1836180

This is my profiling, not sure whether the data will help. When navigate with "arrow key", the header profile showing has delays, however when clicking around email it seems fine.

(In reply to Wayne Mery (:wsmwk) from comment #4)

Roughly how many total contacts across ALL your address books?

1337 contacts in 1 AB as TB duplicates all of them. Another bug?

Flags: needinfo?(dquiros)

Please test the 118.0b5 candidate build #1 which has a patch.
Details at https://thunderbird.topicbox.com/groups/beta/T482e51f86e162793-Md9dd8819657f2c81e37bcfd5
Just install over top your current beta program directory.

Flags: needinfo?(dquiros)
Whiteboard: [closeme 2023-09-25]

no idea where this is coming from.

hope TB devs do it.

Flags: needinfo?(dquiros)

The current key bug for this type of performance issue is bug 1851871 which should be fixed next week in 115.3.0.
You can post your results here next week.

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Duplicate of bug: 1851871
Resolution: --- → DUPLICATE
Whiteboard: [closeme 2023-09-25]
You need to log in before you can comment on or make changes to this bug.