Closed Bug 1847401 Opened 1 year ago Closed 10 months ago

unified folders does not show subfolders of IMAP Inbox and other folders anywhere. And other manifestations

Categories

(Thunderbird :: Folder and Message Lists, defect, P1)

Thunderbird 115
Unspecified
All

Tracking

(thunderbird_esr115+ fixed, thunderbird118+ fixed)

RESOLVED FIXED
119 Branch
Tracking Status
thunderbird_esr115 + fixed
thunderbird118 + fixed

People

(Reporter: gordol, Assigned: darktrojan)

References

(Blocks 1 open bug)

Details

(Keywords: dataloss, regression, Whiteboard: [Supernova3p][regression:TB115])

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0

Steps to reproduce:

Manually updated to 115 on a Win10 Home PC.
When in Unified view of the accounts/folders list, my IMAP account does not show the subfolders of Inbox, only the top-level folders of Inbox, Trash, Junk, etc.

Additionally, Unified Junk is not showing two of my three GMail account junk folders.

When I switch to All Folders and turn OFF Unified, I can see all my folders in my IMAP and three GMail accounts.

On request, more info can be provided. Logs, etc, I may need instruction on how to get.

Actual results:

See above

Expected results:

Unified Folders should show all subfolders like 102 and older does, top level as Unified and then everything else in the account specific groupings.

When in Unified view of the accounts/folders list, my IMAP account does not show the subfolders of Inbox, only the top-level folders of Inbox, Trash, Junk, etc.

Who is the mail provider of that account that is not showing subfolders?

Additionally, Unified Junk is not showing two of my three GMail account junk folders.

Are you still seeing this with 115.2 ?

Flags: needinfo?(gordol)

IMAP provider is pair.com, server address is gordol.mail.pairserver.com

I have reverted to 102 and do not intend to re-update until forced, unless I find a replacement mail client before that. Also, I moved the Inbox subfolders to top level.

Flags: needinfo?(gordol)

Unified Folders should show all subfolders like 102 and older does, top level as Unified and then everything else in the account specific groupings.

To be clear, in 102 your experience is all messages of all Inbox subfolders is shown in the Unified Inbox, correct?

Flags: needinfo?(gordol)

(In reply to Wayne Mery (:wsmwk) from comment #3)

To be clear, in 102 your experience is all messages of all Inbox subfolders is shown in the Unified Inbox, correct?

No. In 102, "Unified Inbox" shows the Inbox itself as a Unified item, and its subfolders in the account-specific listing.

115 was not showing the subfolders at all.

Flags: needinfo?(gordol)
Severity: -- → S3
Flags: needinfo?(geoff)
Keywords: regression
Priority: -- → P2
See Also: → 1844951, 1852155, 1851965
Summary: unified folders does not show IMAP Inbox subfolders → unified folders does not show IMAP Inbox subfolders anywhere
Whiteboard: [Supernova3p]

I can at least confirm this is a bug. The folders should be shown somewhere if you've chosen not to display them inside the inbox (which is where they should be, by default, and you can change by going to the properties of the top-level unified inbox folder).

Status: UNCONFIRMED → NEW
Ever confirmed: true
Assignee: nobody → geoff
Status: NEW → ASSIGNED
Flags: needinfo?(geoff)

If the user wants the unified inbox to not search subfolders, they should still be displayed in the folder tree.

(In reply to Geoff Lankow (:darktrojan) from comment #7)

Created attachment 9352417 [details]
Bug 1847401 - Display un-searched folders that are descendants of searched folders. r=#thunderbird-front-end-reviewers

If the user wants the unified inbox to not search subfolders, they should still be displayed in the folder tree.

Issue isn't search/not search. Issue is the Inbox subfolders are not shown in 115 at all when "unified" is the selected layout. Inbox subfolders only show when "Unified" is not the selected layout view. All folders are "subscribed". The only way to have all folders visible in Unified is to move them out from the Inbox and into their own top level folder. They can be subfolders from there and show.

It is the issue though. If subfolders of your inbox were included in the search, they would be displayed in the unified section of the folder tree, as subfolders of the inbox. If they're not included in the search, they should be shown below (but they're not, which is what I've attempted to fix).

(Subfolders were not included in the search by default until 115, but you can now choose whether or not they're included in the search by opening the properties of the unified inbox.)

Priority: P2 → P1
Severity: S3 → S2
Keywords: dataloss
Severity: S2 → S1
OS: Unspecified → All
Summary: unified folders does not show IMAP Inbox subfolders anywhere → unified folders does not show subfolders of IMAP Inbox and other folders anywhere. And other manifestations
Attachment #9352417 - Attachment description: Bug 1847401 - Display un-searched folders that are descendants of searched folders. r=#thunderbird-front-end-reviewers → Bug 1847401 - Display un-searched folders that are descendants of searched folders. r=freaktechnik
Target Milestone: --- → 119 Branch

Pushed by martin@humanoids.be:
https://hg.mozilla.org/comm-central/rev/13e7dac991b1
Display un-searched folders that are descendants of searched folders. r=freaktechnik

Status: ASSIGNED → RESOLVED
Closed: 10 months ago
Resolution: --- → FIXED

Comment on attachment 9352417 [details]
Bug 1847401 - Display un-searched folders that are descendants of searched folders. r=freaktechnik

[Triage Comment]
Approved for beta

Attachment #9352417 - Flags: approval-comm-beta+

Comment on attachment 9352417 [details]
Bug 1847401 - Display un-searched folders that are descendants of searched folders. r=freaktechnik

[Triage Comment]
Approved for esr115 - although we haven't been adequate on beta, this has a test. If the patch borks beta then we still have time to adjust the 115 build

Attachment #9352417 - Flags: approval-comm-esr115+
Regressions: 1854035
Whiteboard: [Supernova3p] → [Supernova3p][regression:TB115]
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