Closed Bug 1850586 Opened 10 months ago Closed 8 months ago

Zooming in and out from keyboard often doesn't work until first do it from menu

Categories

(Thunderbird :: Disability Access, defect)

Product:
Thunderbird
Component:
Disability Access
Version:
Thunderbird 115
Type:
defect

Tracking

(Accessibility Severity:s3)

Status:
RESOLVED DUPLICATE of bug 1853442
Project Flags:
Accessibility Severity s3

People

(Reporter: barry.abel, Unassigned)

References

Details

(Keywords: access)

Steps to reproduce:

  1. Double-click on a message to open it in a message tab, especially a message that you haven't read during this session.
  2. Press Ctrl++ or Ctrl+- - nothing happens.
  3. Select menu item View-Zoom-Zoom In or View-Zoom-Zoom Out.
  4. Repeat step 2 - it now works.

Expected results:

I find this to be a Disability Access issue because I've been depending heavily on zooming while waiting to have a vision problem corrected, and it's much quicker to do this from the keyboard.

Works for me on Windows 115.2.0 and Mac current beta.

Are you on the new 115.2.0?

Flags: needinfo?(barry.abel)

(In reply to Wayne Mery (:wsmwk) from comment #1)

Works for me on Windows 115.2.0 and Mac current beta.

Are you on the new 115.2.0?

No, I'm using 115.1.1.

Flags: needinfo?(barry.abel)

And I'm using Manjaro XFCE.

(In reply to Wayne Mery (:wsmwk) from comment #1)

Works for me on Windows 115.2.0 and Mac current beta.

Are you on the new 115.2.0?

I just installed 115.2.0, and the problem is still there.

(In reply to Barry Abel from comment #3)

And I'm using Manjaro XFCE.

Paul does this fail for you?

Flags: needinfo?(pmenzel+bugzilla.mozilla.org)
Keywords: access

I am unable to reproduce this on Debian sid/unstable with thunderbird 1:115.3.1-1.

Flags: needinfo?(pmenzel+bugzilla.mozilla.org)

Barry, does this not work for you on 115.3.2? This bug may be specific to Manjaro XFCE. Thank you for reporting and testing!

Flags: needinfo?(barry.abel)
Severity: -- → S3
Accessibility Severity: --- → s3

Marking as duplicate of bug 1853442. The comment I just added there describes the issues in more detail.

Status: UNCONFIRMED → RESOLVED
Closed: 8 months ago
Duplicate of bug: 1853442
Flags: needinfo?(barry.abel)
Resolution: --- → DUPLICATE
See Also: → 1839006

(In reply to Elizabeth Mitchell from comment #7)

Barry, does this not work for you on 115.3.2? This bug may be specific to Manjaro XFCE. Thank you for reporting and testing!

Sorry for getting back to you so late on this. I can confirm that this is still happening in 115.8.0 (64-bit), in keeping with what has been reported in the report for the bug, 1853442, that this bug has been marked as a duplicate of.

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