1850668 - Startup Crash in [@ nahimicosd.dll | mozilla::glue::LoaderObserver::OnEndDllLoad] Realtek Audio Software

Status: RESOLVED INVALID

(Thunderbird :: General, defect)

Description

[Wayne Mery (:wsmwk)]

Only happening with version 115

Crash report: https://crash-stats.mozilla.org/report/index/c2c328fc-eb07-4e03-a361-e623e0230829

Reason: EXCEPTION_ACCESS_VIOLATION_READ

Top 10 frames of crashing thread:

0  NahimicOSD.dll  NahimicOSD.dll@0x14aa0  
1  mozglue.dll  mozilla::glue::LoaderObserver::OnEndDllLoad  toolkit/xre/dllservices/mozglue/LoaderObserver.cpp:88
2  ?  @0x0000000000003e97  
3  ntdll.dll  LdrpFindLoadedDll  
4  ntdll.dll  LdrGetDllHandleEx  
5  KERNELBASE.dll  GetModuleHandleExW  
6  NahimicOSD.dll  NahimicOSD.dll@0x118f6  
7  NahimicOSD.dll  NahimicOSD.dll@0x9abef  
8  NahimicOSD.dll  NahimicOSD.dll@0xa12bf  
9  NahimicOSD.dll  NahimicOSD.dll@0x145f3  

Comment 1

[rthx]

I have exactly the same problem since the update to Thunderbird 115 - also with the last version 115.2.0

When using Thunderbird I have not noticed any problems so far except for the 3-6 crash reports that are generated every time Thunderbird is started.

When the Realtek audio drivers are uninstalled, there are no more crash reports - the Windows 10 drivers (High Definition Audio device) are then installed.

But then the Realtek Audio Software does not work anymore - so it is not a real solution.

Comment 2

[Wayne Mery (:wsmwk)]

rthx,
Thanks for the info.

Comment 3

[Wayne Mery (:wsmwk)]

Searched bugzilla for other crashes.

I found two bugs with patches - they only added the module to blacklist:

• Bug 1233556 - crashes in nahimicmsiosd.dll
• Bug 1360029 - Crash in TppCallbackCheckThreadAfterCallback