Open Bug 1860647 Opened 7 months ago Updated 2 months ago

Ctrl/+ not working correctly

Categories

(Thunderbird :: Untriaged, defect)

Thunderbird 115
defect

Tracking

(Not tracked)

UNCONFIRMED

People

(Reporter: albertvdavis, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/118.0

Steps to reproduce:

I load an email to read and attempt to zoom the text using Ctrl/+.

This applies to any email I have received for a while.

Actual results:

Ctrl/+ does nothing until I enter and exit the View menu, then Ctrl/+ works for subsequent zooms. From the View menu, I do not even have to select Zoom.

I am not sure how long this has been wrong, but it has been for, at least, several weeks.

Expected results:

Ctrl/+ should zoom the text without selecting and closing the View menu first.

I should add that this problem applies not just to received mails, but also to sent mails which I subsequently wish to read again.

I have also reported this problem on Mozilla Connect at
https://connect.mozilla.org/t5/discussions/thunderbird-zoom-problem/m-p/44582#M16086

Today, there has been a reply confirming the issue, this time using Linux.

This problem still exists in the latest Windows version (v115.7.0).

It is now 5 months since I reported this problem and there appears to be no activity to resolve it.

A number of people have responded to my post on Mozilla Connect at:
https://connect.mozilla.org/t5/discussions/thunderbird-zoom-problem/td-p/41437
reporting the same problem, some sounding very annoyed.

Is this going to be fixed soon?

(In reply to albertd from comment #4)

It is now 5 months since I reported this problem and there appears to be no activity to resolve it.

A number of people have responded to my post on Mozilla Connect at:
https://connect.mozilla.org/t5/discussions/thunderbird-zoom-problem/td-p/41437
reporting the same problem, some sounding very annoyed.

Is this going to be fixed soon?

Oliver,

Can you help with this?

Koennen Sit mit diese helfen bitte?

Flags: needinfo?(mozilla_bugzilla)

Using Thunderbird email V115.8

When I try to zoom any Email (Sent, saved or downloaded). I am forced to visit the Thunderbird's Menu "View" button and either click the view button twice (or actually open the view menu and select Zoom) before the C++ zoom keystrokes (Shown as keystroke shortcuts ) in the menu will function. A zoom function can also be accomplished by holding the keyboard CTRL key and rolling the mouse center wheel. However that function requires a two handed operation and is not always possible.

I use Linux (Ubuntu) as my main OS but any version of Thunderbird after version 102 breaks the C++ keystroke zoom function. No matter which Linux OS I use with Firefox.

I am one of the many users who have been patiently waiting a fix for Thunderbird's broken C ++ (zoom function). I has been quite a long period since the original distribution of Thunderbird Version 115 which broke that function. The current revisions have progressed to 115.8 and still it remains broken.

Being unable to find any movement or progress report about anyone working on this function. Would it be possible to bump up the priority of a fix for this. It worked perfect in Version 102 and has been broken since 115 came into existence. it's a real frustration for users.
Thank You

@albertd: I'm sorry, I have got no idea, how I can help. Probably you've mistaken me for someone else.

Flags: needinfo?(mozilla_bugzilla)

Using TB 115.8.1 on Win10 with the same problems described.

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