Edit/Copy disabled in message body pane and Ctrl-C doesn't work either



MailNews: Message Display
16 years ago
12 years ago


(Reporter: Marc Jacobsen, Unassigned)


Windows 2000

Firefox Tracking Flags

(Not tracked)




16 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3) Gecko/20030310
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3) Gecko/20030310

When I view plain text email messages, if I select part of the message body, I
can't copy that text to the clipboard.  If I right click on it, the "Copy"
option is disabled (grayed out).  If I go to the "Edit" menu the "Copy" option
is disabled (grayed out).  If I do a Ctrl-C, and I then try to paste it
somewhere it doesn't work.  However, if I "Open Message in New Window...", then
in the new window I can copy text from the body of the message.

I tried very hard to make sure this wasn't a duplicate; this is different than
bug 134207, there doing a Ctrl-C does work for them.

I have been using Mozilla 1.3a, 1.3b and many nightly builds in between.  This
bug has been temporarily fixed a couple of times, only to resurface on a later

Reproducible: Always

Steps to Reproduce:
1.  Open an email message
2.  Select text from the body of the message
3.  Try to copy that text to the clipboard (Ctrl-C, Edit/Copy, Right-click/Copy)

Actual Results:  
Ctrl-C : pasting doesn't work
Edit/Copy, Right-click/Copy : the "Copy" option is disabled (grayed out) and
can't be activated.

Expected Results:  
It should have let me copy the text to the clipboard.

Comment 1

15 years ago
Marc Jacobsen, is this bug still an issue for you?  Have you upgraded to a more 
recent version of Mozilla?  If it's working, please mark this bug as

Comment 2

15 years ago
Yes, this is still a problem for me on Mozilla 1.5 and Windows XP.  I originally
thought a lot of people must be seeing this problem and that it would be fixed
quickly (it is VERY annoying).  The fact that it is still a problem made me
wonder if there is something unique about my environment.  And there is.

I figured out that running Reflection X server and setting the window manager to
have "focus follows mouse" is the catalyst for the problem.  It seems to make a
difference if Mozilla is started before or after the Reflection X is started.

I got suspicious when I noticed that I didn't get the thicker black line around
the text area when the focus should be there (when selecting text in the
message).  If I don't run the Reflection X server or even turn off "focus
follows mouse", then the problem doesn't occur.  This occured on Windows NT,
2000, XP and several versions of Reflection X (8.0.5, 8.1).  No similar problem
occurs with any other applications (so if it is a Reflection X bug, it is very
obscure), just Mozilla (and Netscape 7.X, and even Thunderbird I believe).  It
also causes problems with copying text out of Navigator.

Sorry that I didn't investigate the issue harder in the first place.
Product: Browser → Seamonkey


13 years ago
Assignee: sspitzer → mail


13 years ago
Blocks: 96645


13 years ago
Blocks: 133439


13 years ago
No longer blocks: 133439


13 years ago
No longer blocks: 96645

Comment 3

13 years ago
See 133439, 96645, 278927, 153145, 252084, 196897, 101539

Comment 4

13 years ago
(In reply to comment #3)
> See bug 133439, bug 96645, bug 278927, bug 153145, bug 252084, bug 196897, bug 101539

WFM  Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a1) Gecko/20051219 SeaMonkey/1.5a


12 years ago
Last Resolved: 12 years ago
Resolution: --- → WORKSFORME
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