Closed Bug 24466 Opened 25 years ago Closed 25 years ago

POP: Can't recover from an incorrect password

Categories

(MailNews Core :: Networking, defect, P3)

x86
Windows NT

Tracking

(Not tracked)

VERIFIED DUPLICATE of bug 26355

People

(Reporter: morse, Assigned: mscott)

References

Details

(Whiteboard: [PDT+])

Go to mail and press get-messages. Dialog appears asking for password. Enter incorrect one. Second dialog appears reporting the error and asks for password again. Enter another password, good or bad, it doesn't matter. After clicking ok, the throbber spins forever. Attempting to close the mail window after finally giving up results in a crash with the stack trace shown below. Note that there are really two bugs here. First is the fact that we couldn't log in. Second is the crash if attempting to close a window when the throbber is throbbing. I would suggest looking at the second bug first, because once the first bug is fixed it will not be possible to demonstrate the second one. Here's the stack trace. StripeTimer::Notify(nsITimer * 0x02eb6030) line 185 + 13 bytes TimerImpl::Fire(unsigned long 24665567) line 317 TimerImpl::ProcessTimeouts(unsigned long 24665567) line 191 FireTimeout(HWND__ * 0x00000000, unsigned int 275, unsigned int 22181, unsigned long 24665567) line 105 + 9 bytes USER32! 77e712a4() nsAppShellService::Run(nsAppShellService * const 0x00c9ced0) line 466 main1(int 1, char * * 0x00c24ec0) line 598 + 32 bytes main(int 1, char * * 0x00c24ec0) line 691 + 13 bytes mainCRTStartup() line 338 + 17 bytes KERNEL32! 77f1ba3c()
QA Contact: lchiang → esther
POP or IMAP? For IMAP, we have bug http://bugzilla.mozilla.org/show_bug.cgi?id=16676. The crash about closing the window while the throbber is throbbing may be the same as bug http://bugzilla.mozilla.org/show_bug.cgi?id=24385. If the canceling is broken on POP, then we should turn this bug into that.
Nope, it's pop. Also symptoms are different from what's reported in the imap case of bug 16676. In that case you couldn't dismiss the dialog. I can dismiss it, I just can't log in. And I only have the problem if the password I entered the first time is a bad one (I can log in successfully if I enter a good password the first time). As far as the crash, it does sound like 24385. And here I have a stack trace which is something that 24385 didn't have. I'll put a reference in 24385 to see this trace.
Blocks: 7530
since the crash part of this bug looks like it's layout, and not mail news, i thought it made sense to leave that bug there (even though it's the same crash). maybe leave this one here for the login problem.
I agree. I put a reference in the crash bug back to this one so that whomever works on that can see the stack trace. This bug, however, should deal solely with the login problem from now on.
Severity: normal → major
Summary: Can't recover from an incorrect password → POP: Can't recover from an incorrect password
*** Bug 24608 has been marked as a duplicate of this bug. ***
Summary: POP: Can't recover from an incorrect password → [beta1] POP: Can't recover from an incorrect password
Oops, I just realized that I'm supposed to be adding the [beta1] notation to the keywords field and not the summary line. Correcting this.
Keywords: beta1
Summary: [beta1] POP: Can't recover from an incorrect password → POP: Can't recover from an incorrect password
Target Milestone: M14
Putting on the PDT+ radar for beta1.
Whiteboard: [PDT+]
*** Bug 25508 has been marked as a duplicate of this bug. ***
Turns out jefft had the same bug assigned to him by alecf and he fixed it before I did. *** This bug has been marked as a duplicate of 26355 ***
Status: NEW → RESOLVED
Closed: 25 years ago
Resolution: --- → DUPLICATE
Marking verified as a duplicate.
Status: RESOLVED → VERIFIED
Product: MailNews → Core
Product: Core → MailNews Core
You need to log in before you can comment on or make changes to this bug.