Closed Bug 322710 Opened 20 years ago Closed 18 years ago

Mail deleted when downloading the rest of the message in Message Pane with pop setting "Fetch headers only"

Categories

(Thunderbird :: Mail Window Front End, defect)

x86
Windows XP
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: kobrzak, Assigned: mscott)

References

()

Details

(Keywords: dataloss)

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8) Gecko/20051111 Firefox/1.5 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8) Gecko/20051111 Firefox/1.5 I have a folder called "yahoo" inside my Local Folders and there is another folder inside called "opzz". I use the "Fetch headers only" setting for all the 3 accounts I have. Whenever I open up any of the messages in that folder (either in the Message Pane or in a new window), and the message weights a bit, I can obviously see the info: "Not Downloaded Only the headers for this message were downloaded from the mail server. Click here to download the rest of the message." The problem is that when I hit "here" my messages get deleted :( Basically, I'm not able to read the rest of the messages and they disappear from the messages list. I tried searching them using the Search Messages facility cause I thought they might have been moved elsewhere but it didn't help, apparently they were all gone. Reproducible: Always Steps to Reproduce: 1. Fetch headers only - ON 2. view the message 3. "Click here to download the rest of the message" 4. The message gets deleted (happens only in certain folders) Actual Results: message deleted Expected Results: the whole message downloaded from the server and displayed in the message pane or in a new message window
see other bugs: Bug 275594, Bug 287728
This happens to me when I have two headers with the same Subject from the same sender. When I click "Download the rest of the message" TB downloads one of the messages and deletes the other on the server without downloading it. Result: second message irretrievably lost! TB 1.5.0.2 (20060308), Windows 2000.
I don't think 287728 is related. This might be a dupe of bug 265553. Comment 2 here is an interesting observation.
QA Contact: front-end
do you see this in version 2?
Summary: Mail deleted when downloading the rest of the message in Message Pane → Mail deleted when downloading the rest of the message in Message Pane with pop setting "Fetch headers only"
Version: unspecified → 1.5
Keith, your issue is unique. please file a new bug. reporter writes: I'm not able to answer it properly as I stopped using Windows (and Thunderbird as well) a long while ago. so closing this bug incomplete (won't be able to test/verify any fixes)
Status: UNCONFIRMED → RESOLVED
Closed: 18 years ago
Keywords: dataloss
Resolution: --- → INCOMPLETE
STEPS TO REPRODUCE: - using a http://freemail.web.de freemail account (a popular freemail provider in germany) - using the option "do not download messages larger than XX kB" (5kB is good for reproducing) OR "download headers only" - immediately downloading the rest of all truncated messages without waiting for the POP3 poll time limit to expire (web.de freemail accounts: 15min) RESULT: DATALOSS (the first message may be retrieved correctly, but all others are gone / they disappear completely) using thunderbird 2.0.0.14 (nothing changed since 1.0.3 :-( ) reproducible: always severity: MAJOR / CRITICAL duplicates of this bug: bug 118432, bug 225199, bug 275594, bug 322710, bug 337950, bug 362361, bug 368404, bug 265553
You need to log in before you can comment on or make changes to this bug.