378582 - Filter which moves messages from IMAP account to Local Folder prevents new mail alert

Status: NEW

(MailNews Core :: Filters, defect)

Description

[yannack]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; fr; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3
Build Identifier: version 2.0.0.0 (20070326)

I have filters which automatically move my email from my IMAP account to my Local Folders: ever since TB 2.0, I no longer get the New Mail Alert for those emails. This has been reproduced on other systems. This did not happen with TB 1.5, and does not happen with email which is received on a POP account set to use Local Folders.

Reproducible: Always

Steps to Reproduce:
1. Create a filter on an IMAP account which moves messages from the IMAP Inbox to some Local Folders' folder
2. Receive an email on IMAP account which is filtered
3. No alert will occur
Actual Results:  
No alert was activated

Expected Results:  
Alert should have popped up

Comment 2

[Sri]

In Mozilla 1.6/1.7 I used to get a "You have got 0 new messages" for the above scenario.

Comment 3

[yannack]

Why has this become "unconfirmed"?
This is the case on all TB 2.x i know in this case (linux, icedove, windows, ...) and is really a pain!

Comment 4

[David :Bienvenu]

Have you tried 2.0.0.5? This looks like a dup of bug 206679.

Comment 5

[Edson]

hey Yannack, I have the same problem like You. Sorry My name is Edson, its the first time that i enter to this web site. 

So i'll be interesting in fix this bug... !!! 

or do Something 

Comment 6

[yannack]

David,
I am still on 2.0.0.4 of IceDove, but colleagues here on 2.0.0.6 of ThunderBird still have the issue. Apparently the fix to bug 206679 didn't fix this bug...
Thanks though for the reply!

Comment 7

[Edson]

Oh So How this problem can be resolved. 

I have the same problem, no popup message ! 

Any solution for that ?? pleaseee

Comment 9

[Rolf Stahl]

v2.0.0.8 - Problem still present.

Comment 10

[Magnus Melin [:mkmelin]]

Confirmed on windows /2.0.0.10pre

Comment 11

[Robert]

I have this problem as well, although I don't use IMAP (TB 2.0.0.9).
I set up a filter rule to move all new mails with a certain subject from the inbox of my second account to a subfolder of my local folder.
The following happens when a mail matching that rule is sent to the second account:
1. No notification is shown. (WRONG)
2. Sound is played (correct)
3. Tray icon shows up (correct)
4. Tooltip of tray icon shows name of 2nd account (WRONG in my opinion, should say "local folder")
5. The subfolder is marked with one new mail (correct)
6. Even after marking that mail as read, the tray icon stays (WRONG)
7. The symbol of the second account shows unread mails (WRONG, as there are none)
To solve 6. and 7. for that mail, I have to click on the inbox of my second account.

Comment 12

[Ben Bucksch (:BenB)]

Dup of 228168?

Comment 13

[Wayne Mery (:wsmwk)]

Bug 228168 comment 24 indicates this is a regression of fixing bug 275561

Comment 14

[Joe Marshall]

I still see this problem in v3.0b2, and I would love to see a fix :)

Comment 16

[mrobert]

Problem is still present in v2.0.0.22. Correction is really expected for this bug. Thanks in advance .

Comment 17

[klint]

Problem still there in TB 3 RC1
A fix would be appreciated a lot :)
In may corporate environment, IMAP is the only available option. And this small but highly useful feature is really a miss, there.
Thanks

Comment 18

[Kent James (:rkent)]

I vaguely remembering looking at this bug while I was addressing some other new flag issues, and deciding at the time that the solution was more complex than just adjusting some count or flag somewhere. But there has been other work since then to improve some of the the management of the new flag, so perhaps I should look at it again.

Comment 19

[Frank]

Just ran into this problem today; if I make a filter for message with subject "test" that moves the email to a local folder I don't get a new mail alert. If I disable this filter I do get the new mail alert. Hope someone can fix this (long existing) bug.

Question: why is the "Status: ASSIGNED" and "Assigned To: Nobody"

Comment 20

[Kent James (:rkent)]

(In reply to comment #19)
> 
> Question: why is the "Status: ASSIGNED" and "Assigned To: Nobody"

Because somehow my adding my name did not take.

Comment 22

[George Fiotakis]

I noticed some weird behavior that fits better to the description of bug #228168 but since that one leads here i'm posting here about it:
There was at least 4 notifications of "0 new mail" for two accounts i use (one imap, one pop) and all messages are filtered and placed to local folders other than 'inbox". I'm using Mozilla/5.0 (X11; U; Linux i686 (x86_64); el; rv:1.9.2.2pre) Gecko/20100310 Lanikai/3.1b2pre and so far it had not failed on that, notifying me for the correct number of new mails no matter the account type.
What i think is a little weird is that it failed while my ethernet cable was accidentally out of the jack and my laptop had switched to some random wireless network. Could not reproduce it on my normal ethernet line.

Comment 24

[Wayne Mery (:wsmwk)]

xref Bug 365982 - Filter action "Download message body" prevents notification of new message

Comment 26

[Wayne Mery (:wsmwk)]

Kent, any additional experience you can offer since comment 20?  And, do you still wish to be assigned?

https://bugzilla.mozilla.org/buglist.cgi?list_id=11463993&short_desc=filter%20folder%20new&bug_severity=blocker&bug_severity=critical&bug_severity=major&bug_severity=normal&resolution=---&query_format=advanced&short_desc_type=allwordssubstr&product=MailNews%20Core&product=Thunderbird contains a few others of this ilk

Comment 27

[Kent James (:rkent)]

No additional work, so I've reset assignee.

Comment 28

[Wayne Mery (:wsmwk)]

Anyone still see this problem?

Comment 29

[Mike Cowperthwaite]

So I just tested this and yeah, I still see it.  I set up a filter on my main account to move a message from a secondary account to a pre-existing local folder, sent a message from the secondary account, the message arrived and was moved as expected, but no notification.

Comment 30

[najoll]

Yes, I still see the problem - or at least the problem of '0 new messages' (the cause might not be a filter) - on Thunderbird 60.4.0, on Windows 8.1 x64. The problem makes the new mail icon fairly useless.

Comment 31

[Mike Cowperthwaite]

(In reply to najoll from comment #30)

Yes, I still see the problem - or at least the problem of '0 new messages' (the cause might not be a filter) - on Thunderbird 60.4.0, on Windows 8.1 x64. The problem makes the new mail icon fairly useless.

You flag me for 'needinfo' and ask no question?