434907 - Not able to log in to QMO

Status: VERIFIED FIXED

(Infrastructure & Operations Graveyard :: WebOps: Other, task)

Description

[Carsten Book [:Tomcat]]

This is basically it seems the same problem as in bug 431137 again, the login into QMO is not possible and you get "page not found"

We need to Login into QMO because we need to post the Testday Announcement for the Firefox 3 RC1 Part 2 Testday !

Comment 1

[Michael Morgan [:morgamic]]

delete from cache;
delete from cache_menu;
delete from cache_page;

Can you guys flush the cache?

Comment 2

[Michael Morgan [:morgamic]]

(the sql above needs to be run on the QMO database)

Comment 3

[Alex Buchanan [:abuchanan]]

oremj:  can you truncate the cache tables like we did in bug 431137?

I'll see if I can figure out why this is happening

Comment 4

[Michael Morgan [:morgamic]]

If we can fix this in the next 24 hours, should be good -- not an IT blocker.

Comment 5

[matthew zeier [:mrz]]

mysql> 
mysql> delete from cache;
Query OK, 1402 rows affected (0.19 sec)

mysql> delete from cache_menu;
Query OK, 6 rows affected (0.39 sec)

mysql> delete from cache_page;
Query OK, 17118 rows affected (3.10 sec)

Comment 6

[Tony Chung [:tchung]]

working now, thanks

Comment 7

[Jay Patel [:jay]]

mrz/morgamic: Is there a way to know when this type of problem is about to happen?  Can we setup a cron job to delete the cache at some regular interval (or when needed)?  If so, can we look into doing that?

Comment 8

[Michael Morgan [:morgamic]]

I don't know what caused the problem, but likely incompatibility between different modules or just Drupal being dumb.  Looking at the internets, it's a recurring problem for Drupal... Alex looked at it already and didn't see why it was happening...

Filed bug 434980 for the cron job...