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Send Link fails iff Thunderbird is already running



9 years ago
9 years ago


(Reporter: peter, Unassigned)


Windows 2000

Firefox Tracking Flags

(Not tracked)




9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv: Gecko/20081201 Firefox/
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv: Gecko/2009032609 Firefox/3.0.8 

File>send link results in an error message from thunderbird if thunderbird is already running.  The dialog says: "Thunderbird is already running, but is not responding.  To open a new window, you must first close the existing Thunderbird process, or restart your system."

If thunderbird is not already running, it opens a composition window and everything works fine.

This problem does NOT occur with FF, or any earlier versions.

To verify that it is not trying to open different versions of tbird, I did the following:

1. make sure no tbird running.
2. do file > send link
3. from composition window, open a mail/newsgroups window.
4. close composition window.
5. do file > send link
 result: lossage as described above.

This does occur in safe mode.

I am submitting this as a FF bug, not a TB bug, since other applications do not have this problem.  But, it is possible that TB is not performing as advertised.  This is TB

I have already taken the steps mentioned in bug https://bugzilla.mozilla.org/show_bug.cgi?id=470529
and in bug https://bugzilla.mozilla.org/show_bug.cgi?id=483936
without any change.

I note that the following bugs are similar and might actually be duplicates of this bug:

There are also some others that involve mailto: which might or might not be related.

Reproducible: Always

Comment 1

9 years ago
Note that this bug is on Win2000, while https://bugzilla.mozilla.org/show_bug.cgi?id=434368 is for Linux, which is the main reason I am submitting it separately.

Comment 2

9 years ago
After further investigation, I can't reproduce this problem on another (different hardware x86) machine running win2k sp4.

I am now pretty sure this is a problem either with TB or with the particular configuration on the losing machine.  I will change it to a TB bug, and to WFM, until and unless I determine that it truly is a TB bug.


9 years ago
Last Resolved: 9 years ago
Component: File Handling → General
Product: Firefox → Thunderbird
Resolution: --- → WORKSFORME
Version: unspecified → 2.0
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