534589 - After updating TB, all my account passwords are lost.

Status: RESOLVED FIXED

(Thunderbird :: Build Config, defect)

Description

[Henry]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.7pre) Gecko/20091212 Ubuntu/9.10 (karmic) Shiretoko/3.5.7pre
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.3a1pre) Gecko/20091214 Shredder/3.1a1pre ID:20091214040609

Today, I received un update for TB 3.1.
After apply the patch, I can no longer read my mail, all accounts pop-up password error.
Examining the password list (preferences -> Security -> Saved Password) list, found it blank and I am not prompted to introduce account's password.


Reproducible: Always

Steps to Reproduce:
1.Open TB
2. Try to collect mail.
3.
Actual Results:  
Unable to read mail from servers


Expected Results:  
Transparent mail download from servers.

Comment 1

[Henry]

Error console shows:
Error: Cc['@mozilla.org/login-manager/crypto/SDR;1'] is undefined
Source File: file:///usr/lib/thunderbird-3.1a1pre/components/storage-mozStorage.js
Line: 72

for every attempt to login.

Comment 2

[Henry]

Login Manager: Searching for logins matching host: mailbox://pop3.strato.de, formSubmitURL: , httpRealm: mailbox://pop3.strato.de

Error: Cc['@mozilla.org/login-manager/crypto/SDR;1'] is undefined
Source File: file:///usr/lib/thunderbird-3.1a1pre/components/storage-mozStorage.js
Line: 72

Pwmgr Prompter: ===== initialized =====

Pwmgr Prompter: ===== promptPassword called() =====

Login Manager: Checking if logins to mailbox://pop3.strato.de can be saved.

Login Manager: Searching for logins matching host: mailbox://pop3.strato.de, formSubmitURL: null, httpRealm: mailbox://pop3.strato.de

Comment 3

[Serge Gautherie (:sgautherie)]

This is just the same as SM bug 534565.

Comment 6

[Mark Banner (:standard8)]

This has been fixed by a check in: http://hg.mozilla.org/comm-central/rev/0fa0825af0ac the fix should be in today's builds, out in an hour or two.

Comment 7

[Jean-Patrice Herault]

Though this bug is shown as fixed, it still repeats when I try to upgrade from Thunderbird 2.0.0.14 to Thunderbird 3.0.4
So I do not belive at all that this problem is solved.

Comment 8

[Dave Lizamore]

Hi Jean-Patrice,
I reported this bug in December 2009 the first time. I am already using Firefox 3.6.3 and the bug is still not fixed. Maybe it is time to consider another client.

Comment 9

[Mark Banner (:standard8)]

(In reply to comment #7)
> Though this bug is shown as fixed, it still repeats when I try to upgrade from
> Thunderbird 2.0.0.14 to Thunderbird 3.0.4
> So I do not belive at all that this problem is solved.

First, this was reported against the 3.1 preview builds and NOT 3.0, it was also not reported against Firefox.

It was a specific regression and is characterised by the error on the console as shown in comment 1:

(In reply to comment #1)
> Error console shows:
> Error: Cc['@mozilla.org/login-manager/crypto/SDR;1'] is undefined
> Source File:
> file:///usr/lib/thunderbird-3.1a1pre/components/storage-mozStorage.js
> Line: 72
> 
> for every attempt to login.

Therefore please file a new bug for your issues in appropriate products so that we can try and deal with them properly rather than assuming your issues are fixed bugs that have similar subjects.