After updating TB, all my account passwords are lost.

RESOLVED FIXED in Thunderbird 3.3a1

Status

Thunderbird
Build Config
--
major
RESOLVED FIXED
8 years ago
8 years ago

People

(Reporter: Henry, Assigned: Dolske)

Tracking

Trunk
Thunderbird 3.3a1
Dependency tree / graph

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [Fixed by bug 499417])

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.7pre) Gecko/20091212 Ubuntu/9.10 (karmic) Shiretoko/3.5.7pre
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.3a1pre) Gecko/20091214 Shredder/3.1a1pre ID:20091214040609

Today, I received un update for TB 3.1.
After apply the patch, I can no longer read my mail, all accounts pop-up password error.
Examining the password list (preferences -> Security -> Saved Password) list, found it blank and I am not prompted to introduce account's password.


Reproducible: Always

Steps to Reproduce:
1.Open TB
2. Try to collect mail.
3.
Actual Results:  
Unable to read mail from servers


Expected Results:  
Transparent mail download from servers.
(Reporter)

Comment 1

8 years ago
Error console shows:
Error: Cc['@mozilla.org/login-manager/crypto/SDR;1'] is undefined
Source File: file:///usr/lib/thunderbird-3.1a1pre/components/storage-mozStorage.js
Line: 72

for every attempt to login.
(Reporter)

Comment 2

8 years ago
Login Manager: Searching for logins matching host: mailbox://pop3.strato.de, formSubmitURL: , httpRealm: mailbox://pop3.strato.de

Error: Cc['@mozilla.org/login-manager/crypto/SDR;1'] is undefined
Source File: file:///usr/lib/thunderbird-3.1a1pre/components/storage-mozStorage.js
Line: 72

Pwmgr Prompter: ===== initialized =====

Pwmgr Prompter: ===== promptPassword called() =====

Login Manager: Checking if logins to mailbox://pop3.strato.de can be saved.

Login Manager: Searching for logins matching host: mailbox://pop3.strato.de, formSubmitURL: null, httpRealm: mailbox://pop3.strato.de
This is just the same as SM bug 534565.
Severity: normal → major
Status: UNCONFIRMED → NEW
Component: Account Manager → Build Config
Depends on: 499417, 534565
Ever confirmed: true
OS: Linux → All
QA Contact: account-manager → build-config
Hardware: x86 → All
Target Milestone: --- → Thunderbird 3.1a1
Version: unspecified → Trunk
Duplicate of this bug: 534852
Duplicate of this bug: 534640
This has been fixed by a check in: http://hg.mozilla.org/comm-central/rev/0fa0825af0ac the fix should be in today's builds, out in an hour or two.
Status: NEW → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → FIXED
Whiteboard: [Fixed by bug 499417]
Target Milestone: Thunderbird 3.1a1 → Thunderbird 3.2a1
Assignee: nobody → dolske
Depends on: 538832

Comment 7

8 years ago
Though this bug is shown as fixed, it still repeats when I try to upgrade from Thunderbird 2.0.0.14 to Thunderbird 3.0.4
So I do not belive at all that this problem is solved.

Comment 8

8 years ago
Hi Jean-Patrice,
I reported this bug in December 2009 the first time. I am already using Firefox 3.6.3 and the bug is still not fixed. Maybe it is time to consider another client.
(In reply to comment #7)
> Though this bug is shown as fixed, it still repeats when I try to upgrade from
> Thunderbird 2.0.0.14 to Thunderbird 3.0.4
> So I do not belive at all that this problem is solved.

First, this was reported against the 3.1 preview builds and NOT 3.0, it was also not reported against Firefox.

It was a specific regression and is characterised by the error on the console as shown in comment 1:

(In reply to comment #1)
> Error console shows:
> Error: Cc['@mozilla.org/login-manager/crypto/SDR;1'] is undefined
> Source File:
> file:///usr/lib/thunderbird-3.1a1pre/components/storage-mozStorage.js
> Line: 72
> 
> for every attempt to login.

Therefore please file a new bug for your issues in appropriate products so that we can try and deal with them properly rather than assuming your issues are fixed bugs that have similar subjects.
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