682096 - Address Book opens empty. Appears to be missing/lost. tree is undefined Source File: chrome://messenger/content/jsTreeView.js

Status: RESOLVED FIXED

(Thunderbird :: Address Book, defect)

Description

[Wayne Mery (:wsmwk)]

Shredder 8.0a1 2011-08-16
Approximate steps (reproduced only twice, so must not have exact step)


1) open 3pane with 2 imap accounts A and B, only log into one account A. 
2) open compose for both accounts with some text 
[from here it's a little fuzzy] 
3) try to save draft for account B, it fails "There was an error saving the message to Drafts. Retry?"
4) close 3pane 
5) open 3pane from one of the open compose windows 
6) open AB

results:
- AB window shows no contacts and no ABs
- Error console shows
Error: tree is undefined
Source File: chrome://messenger/content/jsTreeView.js
Line: 198

requires restart to get AB display back

Comment 1

[Wayne Mery (:wsmwk)]

Attachment: screen shot

seen again, and I have no idea what the steps are to reproduce. But I did nothing like comment 0.

And I may have encountered a report on getsatisfaction. Waiting for confirming feedback.

Comment 2

[Wayne Mery (:wsmwk)]

I'm seeing this more frequently. And I didn't have this problem when using pre version 6.  Further, it is unclear 
a) when this regressed
b) whether there are multiple AB problems regressions of this type, because I see many reported for v6 [1], but there also seems to be a few for v5.  

[1] 20+ reports in gfsn http://getsatisfaction.com/mozilla_messaging/tags/bug_682096  (I haven't totally vetted this list)


regression from:
Bug 422845?  Replace rdf-driven addressbook directory tree with js one
Bug 652855?  De-RDF the address book


(and other issues
http://getsatisfaction.com/mozilla_messaging/tags/abkeep
http://getsatisfaction.com/mozilla_messaging/tags/absidebar
http://getsatisfaction.com/mozilla_messaging/tags/abf9
)

Comment 3

[Mike Conley (:mconley) (:⚙️)]

Wayne:

Hey, I've started looking into this, but I'm having trouble recreating on Linux.  Is it your impression that this problem is mostly occurring for Windows users?

-Mike

Comment 4

[Mike Conley (:mconley) (:⚙️)]

Still no luck reproducing.

If anybody knows a way of reliably reproducing this bug, please comment and let me know!

Thanks,

-Mike

Comment 5

[Wayne Mery (:wsmwk)]

xref Bug 682797 - Address Book disappears after upgrade to V6

Comment 6

[Mike Conley (:mconley) (:⚙️)]

Attachment: Patch v1 - Workaround

First pass at this bug.  Based on workaround for bug 658534.

Comment 7

[David :Bienvenu]

Comment on attachment 556824 [details] [diff] [review]
Patch v1 - Workaround

might be worth trying to get into tb 7 b2, which will get built real soon.

Comment 8

[Wayne Mery (:wsmwk)]

given comments in bug 658534 comment 13 about startup cache, what bug caused the regression?

Comment 9

[David :Bienvenu]

(In reply to Wayne Mery (:wsmwk) from comment #8)
> given comments in bug 658534 comment 13 about startup cache, what bug caused
> the regression?

I think the startup cache just affects the jit somehow, though we won't know until the js folks figure out the underlying issue.

Comment 11

[Mark Banner (:standard8)]

Checked in: http://hg.mozilla.org/comm-central/rev/e0953facfcfc

Comment 12

[Mark Banner (:standard8)]

Checked into aurora and beta:

http://hg.mozilla.org/releases/comm-aurora/rev/8c41f2a2a78f
http://hg.mozilla.org/releases/comm-beta/rev/523fccc1bf47

Comment 13

[[e-mail]]

Hi All

I have just downloaded TB6.01 and access to address book appears to be operating normally.  Have opened and closed address book 3 or 4 times without any problems.

Comment 15

[Stefan Sauermann]

Just had the problem on TB17 / Win XP. The addresses are there, the address lists appear e.g when I add a new contact. However: The address books are not visible.