Gmail / IMAP corrupted messages

RESOLVED WORKSFORME

Status

MailNews Core
Networking: IMAP
--
major
RESOLVED WORKSFORME
6 years ago
5 years ago

People

(Reporter: siriusb, Unassigned)

Tracking

(Blocks: 2 bugs, {testcase-wanted})

x86_64
Linux
testcase-wanted
Dependency tree / graph

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

6 years ago
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:11.0) Gecko/20100101 Firefox/11.0
Build ID: 20120314111819

Steps to reproduce:

Using Gmail with IMAP. All messages are synchronized locally regardless age.


Actual results:

Sometimes new messages get corrupted. Same bug as https://bugzilla.mozilla.org/show_bug.cgi?id=531033
Folder properties / Repair folder does the trick but it also downloads all the messages.
Also deleting and restoring message on Gmail web interface solves the problem.
Unfortunately this issue can't be reproduced it just happens from time to time. 


Expected results:

Well, new message shouldn't be corrupted but nevertheless it would be great to have a function that force Thunderbird to download again a selected message so the corrupted one can be overwritten.

Updated

6 years ago
Component: Mail Window Front End → Networking: IMAP
Product: Thunderbird → MailNews Core
QA Contact: front-end → networking.imap
Blocks: 402793

Comment 1

6 years ago
siriusb, does problem go away with version 12.0.1 ?
(Reporter)

Comment 2

6 years ago
Well, it is not something that occurs everyday but so far I haven't met this problem.

Comment 3

6 years ago
please reopen if you see again
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → WORKSFORME
(Reporter)

Comment 4

5 years ago
Hi Wayne,

Unfortunately I have this issue again with my Gmail mailbox. A message with images as inline attachments got corrupted. After I moved it to another folder (Trash) via Gmail web interface, message was displayed properly in Thunderbird 15.0.1.
Status: RESOLVED → UNCONFIRMED
Resolution: WORKSFORME → ---

Comment 5

5 years ago
siriusb, are you able to reproduce this with earlybird from http://www.mozilla.org/en-US/thunderbird/channel/ ?

please backup your profile first
Severity: normal → major
Flags: needinfo?(siriusb)
Keywords: testcase-wanted
(Reporter)

Comment 6

5 years ago
Wayne, I'll set up a test system in virtualbox on the weekend. I don't want to mess with my current thunderbird, bc I use one of profiles for work.
Flags: needinfo?(siriusb)
> Sometimes new messages get corrupted. 

What phenomenon do you call by your "new message get corrupted"?
"Corruption in your comment #0 on 2012-03-23" and "Corruption in your comment #4 on 2012-09-14" are same kind of *corruption*? Or different kind?

What is your operation when you saw your problem?
"Viewed newly arrived mail just after arrival" or "clicked newly arrived mail immediately" like one? 

Is there any similarity in your problem(corruption) to following bugs?
What is difference of your problem from following bugs?
> Bugs listed in dependency tree for Bug 764662 
>  Bug 764662, Bug 756340, Bug 732360, Bug 726469, Bug 714489,
>  Bug 647562, Bug 608529, Bug 604620, Bug 587528,
(Reporter)

Comment 8

5 years ago
Corruption: Thunderbird doesn't display from, to, subject etc. anything from the header at all and Message Pane shows garbage instead of text and attachment. This issue occurs when a message has attachment. Viewing source shows that header can be find later in the source, but the file starts with a part of the attachment. I'm sure others or me attached a sample earlier (not necessarily in this very bug report), but I can't find it now. 
This issue is not reproducible (at least not by me) and it affected messages sent from gmail and other accounts, via web interface or Outlook if I'm not mistaken.

Operation: "clicked newly arrived mail"

Similarity:  Bug 756340, difference: not just message pane doesn't show header info, but the fields in message list are empty, too. Also, there's no sign of the attachment.
(Reporter)

Comment 9

5 years ago
Wayne, no issue with earlybird so far.

Comment 10

5 years ago
(In reply to siriusb from comment #9)
> Wayne, no issue with earlybird so far.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago5 years ago
Resolution: --- → WORKSFORME
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