763276 - [adbe 3210025] plugin-container crash with Flash 11.3 "Protected Mode for Firefox"

Status: RESOLVED DUPLICATE of bug 747683

(Core Graveyard :: Plug-ins, defect)

Description

[candaules]

Attachment: dump.zip

User Agent: Mozilla/5.0 (Windows NT 6.0; rv:13.0) Gecko/20100101 Firefox/13.0
Build ID: 20120601045813

Steps to reproduce:

After installing flash 11.3
the new flash sandboxed causes the plugincontainer to crash.

open yt video, close the tab.
close firefox (or wait until the process plugincontainer.exe + the newer 2 processes flashplugin in task manager disappear).
close firefox.

after closing ff, I go a crash of contaniner.exe.

ff13,
vista 32 sp2.
the first crash of plugincontainer in my life!!!



I guess, 

after installing flash 11.3, firefox become unable to close properly the plugincontainer.exe (even if in the meantime you dont see this process in task!! this is a new behaviour).

 a mozilla container with...a sandbox from adobe?

here the log
Nome evento problema:	BEX
  Nome applicazione:	plugin-container.exe
  Versione applicazione:	13.0.0.4535
  Timestamp applicazione:	4fc8de63
  Nome modulo con errori:	NPSWF32_11_3_300_257.dll_unloaded
  Versione modulo con errori:	0.0.0.0
  Timestamp modulo con errori:	4fc821fc
  Offset eccezione:	64f99903
  Codice eccezione:	c0000005
  Dati eccezione:	00000008
  Versione SO:	6.0.6002.2.2.0.768.3
  ID impostazioni locali:	1040
  Informazioni aggiuntive 1:	27dd
  Ulteriori informazioni 2:	b76caa7c2627bab0b68e16f682ad848f
  Ulteriori informazioni 3:	ff08
  Ulteriori informazioni 4:	4fae96fb14b9fa70f5513f6819ad1b00


==>>> very important:
disabling protection mode in flash 11.3, all is ok!!!

no crash (because > no additional processes in task manager _flashplugin_-- that conflict with container ,)

please fix it . thanks.

Comment 1

[Scoobidiver (away)]

It's probably a dupe of bug 747683.

Comment 4

[Scoobidiver (away)]

Let's reopen it as I am not sure it's 100% sure it's the same issue as bug 747683.

Comment 5

[Scoobidiver (away)]

It seems a common issue (see http://www.geckozone.org/forum/viewtopic.php?f=5&t=105834).

Here is Adobe's side bug: https://bugbase.adobe.com/index.cfm?event=bug&id=3210025

Comment 6

[Alex Keybl [:akeybl]]

No need to track - current thinking is this is a Flash issue, not a Firefox issue.

Comment 7

[candaules]

Due to the fact that the flash sandbox is *strongly* related to the ff's container (modifying his code?), I guess that adobe and mozilla should to co-operate toghether for this issue, becuase the flash sandbox was released from adobe + mozilla...

Comment 8

[candaules]

as it happens (or it should to happen) with youtube & adobe flash, I guess.

Comment 9

[Scoobidiver (away)]

candaules, does it happen in the latest Nightly build (http://nightly.mozilla.org/) that contains the fix of bug 747683?

Comment 10

[candaules]

hi, at the moment on my "main" pc I cannot try the nightly :( :(
(vista32 sp2 home premium)

Comment 11

[Scoobidiver (away)]

(In reply to candaules from comment #10)
> hi, at the moment on my "main" pc I cannot try the nightly :( :(
> (vista32 sp2 home premium)
So try Firefox 13.0.1: ftp://ftp.mozilla.org/pub/firefox/nightly/13.0.1-candidates/build1/win32/

Comment 12

[Mart Rootamm]

I initially filed a comment at bug 763237 
( https://bugzilla.mozilla.org/show_bug.cgi?id=763237#c41 ), confirming such behaviour, even including a very extesive description of the environment that the issue occurred in.

After downloading the 13.0.1 candidate, I can say that so far, so good:

Process Explorer shows the following structure of how the processes were executed one after another (thread-style):

firefox.exe
 + plugin-container.exe
   + FlashPlayerPlugin_11_3_300_257.exe
     + FlashPlayerPlugin_11_3_300_257.exe

OS: Vista Home Basic 32-bit on a 64-bit CPU.

Comment 13

[Mark Cohen]

Hi, installed 13.0.1 & still seeing the browser freeze when viewing a page containing flash content.

All other plugins are disabled. O/S: Windows 7 SP1 Ultimate (64-bit).

Comment 14

[Scoobidiver (away)]

Mark, do you have a Windows prompt saying that Plugin Container for Firefox stopped working?

Comment 15

[Mark Cohen]

Scoobidiver.  No Windows prompt appearing.  All browser functions unresponsive.  Windows Task Manager shows processes: firefox.exe *32 & plugin-container.exe * 32 bith with zero CPU activity.

Comment 16

[Mark Cohen]

Have found that browser becomes responsive again after a couple of minutes.  However, freezes again as soon flash content of page clicked on.

Comment 17

[candaules]

Hi. FF13.0.1 resolved the issue with container.exe crash on exit firefox. ok.
but...
I still have the issue where when I visit a page with Flash content **the first time**, it causes the browser to loose focus. That doesn't happen with Protected Mode off!!
no big problem ;)

Comment 18

[Scoobidiver (away)]

Thanks candaules. So let's close this bug as a dupe of bug 747683.

There's a plugin hang timeout that makes the plugin crashes when it hangs too long, so I think your issue is the top Flash 11.3 hanger, bug 763896.