Closed Bug 807923 Opened 12 years ago Closed 12 years ago

crash in browsemngr.dll@0x11a176 with Browser Manager 2.3.796.11 bundled with Babylon

Categories

(Firefox :: Extension Compatibility, defect)

Product:
Firefox
Component:
Extension Compatibility
Version:
16 Branch
Platform:
x86
Windows 7
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED FIXED

People

(Reporter: scoobidiver, Unassigned)

References

Details

(Keywords: crash, Whiteboard: [startupcrash])

Crash Data

It's similar to bug 782706 but at a lower volume (#389 top browser crasher in 16.0.2) and happens with the latest version of Browser Manager according to crash correlations: 0% (2/8294) 2.2.630.40 0% (5/8294) 2.2.643.41 1% (51/8294) 2.3.762.17 1% (43/8294) 2.3.765.24 2% (129/8294) 2.3.787.43 1% (116/8294) 2.3.796.11 Signature browsemngr.dll@0x11a176 More Reports Search UUID 39ef1c46-3a2e-4266-b0e5-7a2782121102 Date Processed 2012-11-02 09:10:32 Uptime 0 Last Crash 2.5 days before submission Install Age 6.3 days since version was first installed. Install Time 2012-10-27 01:46:13 Product Firefox Version 16.0.2 Build ID 20121024073032 Release Channel release OS Windows NT OS Version 5.1.2600 Service Pack 2 Build Architecture x86 Build Architecture Info GenuineIntel family 15 model 4 stepping 1 Crash Reason Unhandled C++ Exception Crash Address 0x7c81eb33 Processor Notes WARNING: JSON file missing Add-ons EMCheckCompatibility False Total Virtual Memory 2147352576 Available Virtual Memory 2047877120 System Memory Use Percentage 41 Available Page File 2522611712 Available Physical Memory 472944640 Frame Module Signature Source 0 kernel32.dll RaiseException 1 browsemngr.dll browsemngr.dll@0x11a176 2 browsemngr.dll browsemngr.dll@0x10f6 3 browsemngr.dll browsemngr.dll@0x1e4af 4 browsemngr.dll browsemngr.dll@0x8aaf0 5 browsemngr.dll browsemngr.dll@0x1deaf 6 browsemngr.dll browsemngr.dll@0x1e3fa 7 browsemngr.dll browsemngr.dll@0x9317 8 kernel32.dll CreateFileW 9 xul.dll OpenFile xpcom/io/nsLocalFileWin.cpp:636 10 xul.dll nsLocalFile::OpenNSPRFileDesc xpcom/io/nsLocalFileWin.cpp:1203 11 xul.dll nsFileStreamBase::DoOpen netwerk/base/src/nsFileStreams.cpp:292 12 xul.dll nsFileStreamBase::MaybeOpen netwerk/base/src/nsFileStreams.cpp:276 13 xul.dll nsFileInputStream::Open netwerk/base/src/nsFileStreams.cpp:366 14 xul.dll nsFileInputStream::Init netwerk/base/src/nsFileStreams.cpp:398 15 xul.dll NS_NewLocalFileInputStream obj-firefox/dist/include/nsNetUtil.h:920 16 xul.dll mozilla::openPrefFile modules/libpref/src/Preferences.cpp:762 17 xul.dll mozilla::Preferences::ReadAndOwnUserPrefFile modules/libpref/src/Preferences.cpp:639 18 xul.dll mozilla::Preferences::UseDefaultPrefFile modules/libpref/src/Preferences.cpp:563 19 xul.dll mozilla::Preferences::ReadUserPrefs modules/libpref/src/Preferences.cpp:373 20 xul.dll mozilla::Preferences::ResetAndReadUserPrefs modules/libpref/src/Preferences.cpp:331 21 xul.dll nsXREDirProvider::DoStartup toolkit/xre/nsXREDirProvider.cpp:739 22 xul.dll XREMain::XRE_mainRun toolkit/xre/nsAppRunner.cpp:3672 23 xul.dll XREMain::XRE_main toolkit/xre/nsAppRunner.cpp:3871 24 xul.dll XRE_main toolkit/xre/nsAppRunner.cpp:3947 25 firefox.exe wmain toolkit/xre/nsWindowsWMain.cpp:100 26 firefox.exe __tmainCRTStartup crtexe.c:552 27 kernel32.dll BaseProcessStart browsemngr.dll 2.3.796.11 4D2D40DB7EC7427188EC3296ABD6B89A2 protector.pdb https://crash-stats.mozilla.com/report/list?signature=browsemngr.dll%400x11a176
Why is this blocking Babylon? As far as we know Browser Manager is distributed separately. Also, the extension was recently blocklisted. See bug 805973.
(In reply to Jorge Villalobos [:jorgev] from comment #1) > Why is this blocking Babylon? See bug 782706 comment 3 and bug 782706 comment 13. But this time, no comments are related to Babylon. > Also, the extension was recently blocklisted. Crashes happen before any extensions are loaded.
Ah, okay, so it's (maybe) a different Browser Manager component.
Fixed. You should see a drop in the crash-rate.
(In reply to Babylon Representative from comment #4) > Fixed. You should see a drop in the crash-rate. There are still 71 crashes in 17.0.1 but it's indeed a very low volume.
This is fixed, right?
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → FIXED
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