860309 - Selection F8 "Mail Preview" does not work successfully since a few releases

Status: RESOLVED INVALID

(Thunderbird :: Mail Window Front End, defect)

Description

[f.mueglich]

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:20.0) Gecko/20100101 Firefox/20.0
Build ID: 20130329030352

Steps to reproduce:

the preview window opens even though i have turned off with F8.



Actual results:

after repeated selection of F8 the window disappears until the next start!



Expected results:

how long does the developers ignore this old, old bug?
or better: take the F8 funktion away from Thunderbird, anyway if the system does what it wants

I feel ridiculed as user...

Comment 1

[f.mueglich]

there is no difference between any OS'

Comment 2

[:aceman]

bug 691615 - Option to turn off Message Preview Pane (F8) permanently
bug 606450 - 'Close other tabs' opens unwanted preview pane 
bug 573045 - Selecting Option to Hide Message Pane (F8) Will Not Stick After Reboot or Process Termination 
bug 606450 - 'Close other tabs' opens unwanted preview pane 
bug 677563 - Message Pane reappears 
Bug 605359 - Completely remove Message Pane (not just minimize it to the bottom of the Inbox)

Comment 3

[Thomas D. (:thomas8)]

f.mueglich (reporter), we need your help to resolve this problem report.

We've had a few similar reports in the past, but almost none could be reproduced, so I've just closed some of them until further evidence.

1) do you still see this bug on current release version, TB 17.0.8? Pls verify version from Menu > Help > About Thunderbird
2) if yes, do you see this bug when running and restarting TB in Safe-Mode: Help > Restart with Addons disabled?
3) if yes, can you provide detailed steps and all potentially relevant conditions to reproduce this bug? We need numbered steps outlining each click en detail.
4) on which OS'es do you see this bug?
5) are you using CCleaner? (bug 518345 comment 72)

(In reply to f.mueglich from comment #0)

> how long does the developers ignore this old, old bug?

- 3 years for oldest of related bugs isn't very long for TB (unfortunately)
- it wasn't ignored, there were several attempts to fix it, e.g. bug 518345 as early as 2010.
- nobody can fix it if he/she cannot reproduce it - that's the main problem about these bugs, they don't come with reliable steps

> or better: take the F8 funktion away from Thunderbird, anyway if the system
> does what it wants; I feel ridiculed as user...

I agree it's annoying, but I've seen many things in TB which are far more annoying and damaging than this little nuisance which can be worked around with pressing F8 just once per session if I understand comment 0 correctly... There are other bugs out there, so this is not the only one :)

Comment 4

[f.mueglich]

my anwers to the questions from Thomas.D
1) yes
2) don't know
3) no more necessary
4) Windows 7 64bit
5) yes and i removed the "delete markers" from Thunderbird in Ccleaner - now it works sucessfully

i don't know, what happens with the Ccleaner markers, something goes wrong, nobody knows - is the mistake from Ccleaner or a bug in Thunderbird ????