firefox closes suddenly without crash (Estonian e-Residency: onepin-opensc-pkcs11.dll)
Categories
(Core :: Security: PSM, defect, P3, critical)
Tracking
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Tracking | Status | |
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firefox68 | --- | affected |
People
(Reporter: leifeld, Unassigned)
References
(Depends on 1 open bug, )
Details
(Keywords: crash, Whiteboard: [psm-smartcard])
Crash Data
Attachments
(3 files)
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0
Steps to reproduce:
While surfing firefox closes randomly, maybe one time in an hour.
I did not find a way to reproduce it faster.
Webrender is enabled.
Actual results:
Firefox closes without anything in about:crashes
One time there was a dialog, that an memory error occurred.
I tried debugging firefox with windbg, but i didn't see something helpful.
Expected results:
It should not close randomly.
I can try to build everything from source, if that would be helpful.
Comment 2•6 months ago
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leifeld, thanks for reporting. Can you upload about:support?
Open about:support, click on "Copy text to clipboard", paste it into a text file and attach it to the report. Thanks!
Comment 3•6 months ago
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I wonder if Bug Bug 1559681 might be related to this bug.
Updated•6 months ago
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Comment 5•6 months ago
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Version: 68.0b12
Compositing: WebRender
Description: Radeon(TM) RX 460 Graphics
Vendor ID: 0x1002
Device ID: 0x67ef
Qualified device by bug 1559375, therefore marking 68 as affected.
Failure Log
(#0): GP+[GFX1-]: shader-cache: Timed out before finishing loads
(#1): CP+[GFX1-]: Unexpected BufferProvider over-production.
(#2): CP+[GFX1-]: Unexpected BufferProvider over-production.
Updated•6 months ago
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Updated•6 months ago
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Comment 6•6 months ago
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Background: Graphics problems usually don't close Firefox anymore. In case of a GPU process crash the window should only flash white for a second.
Name: Firefox PKCS11 loader
Version: 1.0.1
Name: IDEMIA PKCS11 loader
Version: 2.0.6
You are using two smartcard plugins that are using the WebExtension API provided by bug 1357391.
It's not unlikely that they could cause trouble. (bug 1396030 comment 0)
Please try disabling all these addons to see if that fixes the problem. Thanks!
I disabeld the addons and after an hour I got a new crash, this time with an call stack. It is uploaded with id
1fef7e06-3433-4002-93e1-f35fb0190625
https://crash-stats.mozilla.org/report/index/1fef7e06-3433-4002-93e1-f35fb0190625#tab-details
i guess, that it is quite common to load these two pkcs11 plugins, since it is the recocmended way to connect the estonian e residency.
see https://e-resident.gov.ee/welcome/ ⇢ install link ⇢ Firefox
Comment 9•6 months ago
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Thanks! Moving to the right component.
Reporter | ||
Comment 10•6 months ago
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The two PKCS11 loader Plugins are supposed to be enabled at once for the e residency: https://id.ee/index.php?id=34392
Strange that I got the crash, even with both plugins disabled (see second about.support.txt)
Comment 11•6 months ago
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The PKCS11 WebExtension API is used to install PKCS#11 modules. Afterwards, I assume, these addons are only needed for updates.
Reporter | ||
Comment 12•6 months ago
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Firefox being terminated by Windows
Reporter | ||
Comment 13•6 months ago
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Crashed again without anything in about:crashes
(In reply to Jan Andre Ikenmeyer [:darkspirit] from comment #11)
The PKCS11 WebExtension API is used to install PKCS#11 modules. Afterwards, I assume, these addons are only needed for updates.
Thank you for the explanation.
Reporter | ||
Comment 14•6 months ago
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Got a new crash, which could be reported 8e936a70-394f-4445-b2ac-a142f0190701
Comment 15•6 months ago
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(In reply to leifeld from comment #14)
Got a new crash, which could be reported bp-8e936a70-394f-4445-b2ac-a142f0190701
That one is empty :/
Updated•3 months ago
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Description
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