Closed Bug 1861194 Opened 3 years ago Closed 1 year ago

Thunderbird daily fails to upgrade - Certificate issuer is not built-in. CertUtils.sys.mjs:177. "Failed to check for updates."

Categories

(Thunderbird :: General, defect)

Thunderbird 121
ARM64
macOS
defect

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: u733735, Unassigned)

References

Details

Attachments

(1 file)

Attached image "Update failed" —

In the console it shows the following messages:
NS_ERROR_ABORT: Certificate issuer is not built-in. CertUtils.sys.mjs:177
checkCert resource://gre/modules/CertUtils.sys.mjs:177
asyncOnChannelRedirect resource://gre/modules/CertUtils.sys.mjs:205
but my network is normal and Thunderbird update server is not blocked by my IT admin, and this is my personal computer with no antivirus or anything that can intefere or intercept connection

Summary: Network normal, no AV software but Thunderbird daily fails to upgrade → Thunderbird daily fails to upgrade - Certificate issuer is not built-in. CertUtils.sys.mjs:177
Component: Untriaged → Security
Component: Security → General

It still happens today, unfortunately, even in my home Shaw network (regardless of network environments)
The only way I can get an update is to download from Mozilla Thunderbird Daily from the Mozilla site and replace the old one manually

David, did you determine the cause of your issue?

Flags: needinfo?(ehyoitsdavid)
See Also: → 1791719, 1847224, 1806559
Summary: Thunderbird daily fails to upgrade - Certificate issuer is not built-in. CertUtils.sys.mjs:177 → Thunderbird daily fails to upgrade - Certificate issuer is not built-in. CertUtils.sys.mjs:177. "Failed to check for updates."
Whiteboard: [closeme 2024-12-20]

Resolved per whiteboard

Status: NEW → RESOLVED
Closed: 1 year ago
Flags: needinfo?(ehyoitsdavid)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2024-12-20]
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