251170 - CUSTOM installation gives error message

Status: RESOLVED INCOMPLETE

(Thunderbird :: Installer, defect)

Description

[xincana]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7) Gecko/20040707 Firefox/0.8
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7) Gecko/20040707 Firefox/0.8

Hi,

When you install Thunderbird in c:/program files/thunderbird then there is not
problem, but when you install Thunderbird in c:/program
files/mozilla.org/thunderbird then you get many error messages.



Reproducible: Always
Steps to Reproduce:
1. old version is installed in c:/program files/mozilla.org/thunderbird
2. during installation select CUSTOM and browse to c:/program
files/mozilla.org/thunderbird.
3. finish installation

You will see the errors.

Actual Results:  
I moved Thunderbird to c:/program files and then it is solved.

Expected Results:  
normal installation in any directory I wish.

Comment 1

[Hermann Schwab]

*** Bug 263812 has been marked as a duplicate of this bug. ***

Comment 2

[Hermann Schwab]

maybe related:
Bug 251424 Custom path drops me in my TEMP folder
Bug 267784 Selecting custom destdir during install returns "7zS110.TMP" as
default path
Bug 259632 Creating new folder/directory in installer doesn't show it

Comment 3

[Bob]

Attachment: Screen shot of error message

Error message when attempting to install TB2.

Comment 4

[Mark Smellie]

This also occurs when attempting to install Thunderbird 2.0 using the standard directory name but to a drive other than C, such as D:\Program Files\Mozilla Thunderbird\.  This D drive directory already has Thunderbird 1.5 installed, so the custom install used to work correctly.

Unfortunately, after getting the error, Thunderbird 1.5 no longer works and it must be reinstalled.

Comment 5

[Phil Ringnalda (:philor)]

Whatever this was (and without the error message, who knows?), it was with a completely different installer than the current one. Comment 3, while an error message, wasn't this, but a duplicate of one of the many mozMapi32.dll in use bugs. If the "this" in comment 4 was also "this mozMapi32.dll error" then it's a duplicate too; if not, and if it's still possible to reproduce and get the actual error message, please file it as a new bug with excruciatingly extensive detail.