CUSTOM installation gives error message

RESOLVED INCOMPLETE

Status

Thunderbird
Installer
--
major
RESOLVED INCOMPLETE
14 years ago
9 years ago

People

(Reporter: xincana, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

14 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7) Gecko/20040707 Firefox/0.8
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7) Gecko/20040707 Firefox/0.8

Hi,

When you install Thunderbird in c:/program files/thunderbird then there is not
problem, but when you install Thunderbird in c:/program
files/mozilla.org/thunderbird then you get many error messages.



Reproducible: Always
Steps to Reproduce:
1. old version is installed in c:/program files/mozilla.org/thunderbird
2. during installation select CUSTOM and browse to c:/program
files/mozilla.org/thunderbird.
3. finish installation

You will see the errors.

Actual Results:  
I moved Thunderbird to c:/program files and then it is solved.

Expected Results:  
normal installation in any directory I wish.

Comment 1

13 years ago
*** Bug 263812 has been marked as a duplicate of this bug. ***

Updated

13 years ago
Summary: installation gives error message → CUSTOM installation gives error message

Comment 2

13 years ago
maybe related:
Bug 251424 Custom path drops me in my TEMP folder
Bug 267784 Selecting custom destdir during install returns "7zS110.TMP" as
default path
Bug 259632 Creating new folder/directory in installer doesn't show it
Severity: minor → major
Depends on: 267784
QA Contact: installer

Comment 3

11 years ago
Created attachment 267578 [details]
Screen shot of error message

Error message when attempting to install TB2.

Comment 4

11 years ago
This also occurs when attempting to install Thunderbird 2.0 using the standard directory name but to a drive other than C, such as D:\Program Files\Mozilla Thunderbird\.  This D drive directory already has Thunderbird 1.5 installed, so the custom install used to work correctly.

Unfortunately, after getting the error, Thunderbird 1.5 no longer works and it must be reinstalled.

Updated

9 years ago
Assignee: mscott → nobody
Whatever this was (and without the error message, who knows?), it was with a completely different installer than the current one. Comment 3, while an error message, wasn't this, but a duplicate of one of the many mozMapi32.dll in use bugs. If the "this" in comment 4 was also "this mozMapi32.dll error" then it's a duplicate too; if not, and if it's still possible to reproduce and get the actual error message, please file it as a new bug with excruciatingly extensive detail.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.