256365 - the download manager is not opening on the latest version 1.8a3-1.8a5 (exception in JavaScript console in contentAreaUtils.js)

Status: VERIFIED DUPLICATE of bug 180672

(SeaMonkey :: Download & File Handling, defect)

Description

[jean rivera]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a2) Gecko/20040714 MultiZilla/1.6.4.0b
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a2) Gecko/20040714 MultiZilla/1.6.4.0b

when i tried to download anithing from the web the download manager does not open

Reproducible: Always
Steps to Reproduce:
1.click a linnk to download a program or music
2.wait for the download manager to open
3.

Actual Results:  
i recived a error that it does not open the download manager

Expected Results:  
open the download manager and download the file

Comment 1

[Hermann Schwab]

Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.8a3) Gecko/20040817
tested with a fresh created, unchanged profile shows an error in JS console:

Error: uncaught exception: [Exception... "Component returned failure code:
0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]"  nsresult:
"0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)"  location: "JS frame ::
chrome://communicator/content/tasksOverlay.js :: toDownloadManager :: line 51" 
data: no]

Comment 2

[Hermann Schwab]

Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.8a3) Gecko/20040817

tried download of today nighlies, to no avail.
Right-click on zip: Filepicker came up, I created a new folder, modified
filename, and started. After some minutes, i noticed, there was no download icon
in the tray, and remembered this bug.
Tried to download by leftclick on the 12 MB zip, new tab was created, spinning
for a minute or so, then silently stopped.
Tried to download by leftclick on the 12 MB exe, new tab was created, spinning
for a minute or so, the an error message popped up:
c:\windows\TEMP\91o86awl.exe could not be saved, because the source file could
not be read.

opened JS console:

Error: [Exception... "Component returned failure code: 0x80040154
(NS_ERROR_FACTORY_NOT_REGISTERED) [nsIDownload.init]"  nsresult: "0x80040154
(NS_ERROR_FACTORY_NOT_REGISTERED)"  location: "JS frame ::
chrome://communicator/content/contentAreaUtils.js :: foundHeaderInfo :: line
404"  data: no]
Source File: chrome://communicator/content/contentAreaUtils.js
Line: 404

Error: this.docShell has no properties
Source File: chrome://global/content/bindings/browser.xml
Line: 0

Error: this.docShell has no properties
Source File: chrome://global/content/bindings/browser.xml
Line: 0

Comment 3

[Hermann Schwab]

wfm Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.8a3) Gecko/20040817

I deinstalled 1.8a3, including deleting the folders, and reinstalled it, and all
is working fine. I´ve also Netscape 7.2 installed, don´t know if I accidently
started it using a Mozilla profile, don´t know.

Bug 256419 Tools->Switch Profile doesn´t switch
was also wfm after the new install.

Comment 4

[Hermann Schwab]

*** Bug 256448 has been marked as a duplicate of this bug. ***

Comment 5

[OstGote!]

Corrupted compreg.dat? Looks like bug 180672 comment 6.

Comment 6

[Eyal Rozenberg]

Also seeing this bug, even when clearing the mozilla directory. Using build 
2004-01-05 04. JS console says: 

----------------
Error: [Exception... "Component returned failure code: 0x80040154 
(NS_ERROR_FACTORY_NOT_REGISTERED) [nsIDownload.init]"  nsresult: "0x80040154 
(NS_ERROR_FACTORY_NOT_REGISTERED)"  location: "JS frame :: 
chrome://communicator/content/contentAreaUtils.js :: foundHeaderInfo :: line 
404"  data: no]
Source File: chrome://communicator/content/contentAreaUtils.js
Line: 404
----------------


no docShell errors, though.

Comment 7

[jeff givens]

(In reply to comment #5)
> Corrupted compreg.dat? Looks like bug 180672 comment 6.

Very much so. I haven't had this one in a long long time and as soon as 1.8a4 is
installed, here it is again. Before, deleting compreg.dat fixed the problem,
this time I had to delete the download.rdf file. After doing this seems to be
back to working properly.

Comment 8

[Fadi]

yea I also have the same problem with 1.8a5 the download manager doesn't respond
through direct downloads or openning it from menu also i noticed first time
running mozilla after install it crashed as soon tried to touch the prefrences!
I'll be waiting for testing 1.8a6 :)

cheers

Fadi

Comment 9

[Bill Bussey]

I've got the same problem. Download manager does not come up in later versions
of Mozilla. Thus, images cannont be saved to file. No images are being saved to
my hard drive. 

The Tools Menu lists Download manager, but when you click it, there are no options.

I've been able to get the Download manager to come up by re installing an
earlier version (1.7 or below). I've then found it is still there when I install
the latest build. But if the latest build crashes and Mozilla has to restart,
all seems OK except for the Download Manager.

I've restarted Mozilla, and Download manager still does not come up. I've
rebooted my computer and Mozilla, and Download manager still does not come up.

I hope you guys can solve this, so I can work in the last week's version instead
of the last quarter's version!

Bill B.

Comment 10

[Mihail Daskalov]

*** Bug 271706 has been marked as a duplicate of this bug. ***

Comment 11

[Mihail Daskalov]

someone please change the summary to include 1.8a5

Comment 12

[OstGote!]

I think it is a kind of Bug 180672. 

Does for all open the URL (see on top) help as workaround? (or harder: delete
the compreg.dat file itself)

Comment 13

[Mihail Daskalov]

I agree this seems like a dup of bug 180672.

I wonder how the javascript:navigator.plugins.refresh(true);void(0)
fixes the problem...

https://bugzilla.mozilla.org/show_bug.cgi?id=180672#c38
was not clear enough for me, but never mind.

Comment 14

[OstGote!]

(In reply to comment #13)
> I wonder how the javascript:navigator.plugins.refresh(true);void(0)
> fixes the problem...
See e.g. bug 227439 comment 22

Comment 15

[Hermann Schwab]

*** Bug 271773 has been marked as a duplicate of this bug. ***

Comment 16

[OstGote!]

*** Bug 271751 has been marked as a duplicate of this bug. ***

Comment 17

[Bill Bussey]

This happened again when I downloaded Mozilla 1.8a6 and installed on top of a
version with Download manager working. (I think I had 1.8a5, which was installed
on a version of Mozilla 1.7. 

When I had to restart my computer after installing some other software, the
1.8a6 came back without the Download Manager. See my Comment #9 below.

Do you guys respond to these kind of errors?

I'll go back and reinstall 1.7 to get the Download Manager, and then reinstall
1.8a6. Maybe that will work.

It looks like Mozilla 1.8 does not include a fresh version or copy of the
Download Manager!

Bill B.

Thus, images cannont be saved to file. No images are being saved to
my hard drive. 

The Tools Menu lists Download manager, but when you click it, there are no options.

I've been able to get the Download manager to come up by re installing an
earlier version (1.7 or below). I've then found it is still there when I install
the latest build. But if the latest build crashes and Mozilla has to restart,
all seems OK except for the Download Manager.

I've restarted Mozilla, and Download manager still does not come up. I've
rebooted my computer and Mozilla, and Download manager still does not come up.

I hope you guys can solve this, so I can work in the last week's version instead
of the last quarter's version!

Bill B.

Comment 18

[Christian :Biesinger (don't email me, ping me on IRC)]

*** This bug has been marked as a duplicate of 180672 ***

Comment 19

[Stephen Donner [:stephend] Not actively reading bugmail]

verified dup