User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20041001 Firefox/0.10.1 Build Identifier: Thunderbird version 0.8 (20040913) Constant New Mail notifications (every check for new mail time) if there is anything in inbox read or unread. Reproducible: Always Steps to Reproduce: 1.Leave message in INBOX 2. 3. Actual Results: New Mail Notification "goes off" every two minutes (same as my check for new mail time) Expected Results: New Mail Notification would only occur is there has been new mail added to INBOX. IMAP Accounts
Do you happen to know your IMAP server type? In the Server Settings for the account, under Advanced|IMAP, I presume you have the "Use IDLE" setting checked -- if you turn it off, do you continue to get the notifications?
Summary: False New Mail Norifications → False New Mail Notifications nonstop
Problem persists in 1.0
(In reply to comment #2) > Problem persists in 1.0 Oh, really. So you're willing to state the obvious, but not willing to actually help getting the problem fixed by supplying a response to comment 1?
Same here with Thunderbird 1.0, I have no IMAP server, but 2 POP3 accounts and 2 RSS servers, I have searched but I haven't found the "Use IDLE" option probably is it an IMAP-only option? Now every time Thunderbird searches for new mail sho the icon and says "3 new messages", but no new messages were downloaded, and I have no unread messages. The last time he founds new mails was 1 hour ago, 4 new mails, 2 junk mails and 2 normal mails. Ask me for other questions.
I've seen that closing and reopening Thunderbird stops to notify new mail, 'till new mail arrive. So I think I haven't bad index files, I think it is a bug and why none helps us?
I wish I knew what is happening to my posts. this is the third (3rd) time I've tried to respond to comment #1. I have tried TB with the Use Idle checked and un-checked. . . No change in performance. I have tried the close and reopen after each new mail notification. It only helps for a while, if you view another folder (other than the inbox) the false notifications start up again immediately. If you leave it sit for a while (~15 minutes) they start up again. Note: I have 2 IMAP accounts I'm checking messages in one at 2-minute interval and another at a 15-minute interval.
we can't reproduce the problem here.
It is very repeatable here. I would love to move to TB for mail because we have moved to FF browsers. Mozilla mail and FF browser is an odd couple (they really don't like eachother). Details of our installation: XP Pro SP1, Mozilla 1.x.x, TB & FF installed. IMAP email accounts (NOT POP) From the threads above I believe that you need at least two (2) accounts setup. Merak Mail Server 7.6.4 on TCP/IP LAN Non-stop notification happens only when there is "read" mail in the inbox (if inbox is empty then no notification happens) On screen "pop-up" message shows total messages in inbox not just new message count. Mozilla 1.x.x mail works right for this, and TB doesn't.
I have rebuilt the indexes files same bug, yes closing and reopnening TB works for some times but not forever. I have 2 pop3 accounts with automatic downloading mail every 4 minutes, a lot of mails in inbox all of these read and you have to stay in inbox view. I have no Mozilla 1.x.x installed, just FF 1.0 and TB 1.0, in this last one I have the italian language extension, but really the language package produce this bug?
can you attach an imap protocol log of a session where you get multiple new mail notifications? http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#imap thx.
I created the following batch file: ================ set NSPR_LOG_MODULES=protocol:5 set NSPR_LOG_FILE=c:\IMAP.log "D:\Program Files\Mozilla Thunderbird\thunderbird.exe" ================= When I run it a IMAP.log file is created. I was doing some message maintenance (moving messages fron inboxes to other folders). During this time I received three (3) false new mail reports. 1) IMAP.log is still blank, empty (even after I closed TB) 2) The inbox's upper right panel (email listing) goes blank when these notifications happen the you have to double click, or view another folder to refresh the email list. I was looking at the server's log and I don't see anything unusual during this time. . . Would you like to see the Merak Mail Server IMAP/POP event log? Sorry I haven't been much help. Bob
I'm running into a similiar problem running Thunderbird on Windows XP SP2. However, incoming messages are received by the client and are being moved to my Junk folder. The Mail Notification Icon pops up with 0 messages. I'm not sure if this is the same situation, but thought that I'd add it here rather than opening up a new bug.
(In reply to comment #11) > I created the following batch file: > ================ > set NSPR_LOG_MODULES=protocol:5 > set NSPR_LOG_FILE=c:\IMAP.log > "D:\Program Files\Mozilla Thunderbird\thunderbird.exe" > ================= > When I run it a IMAP.log file is created. > I was doing some message maintenance (moving messages fron inboxes to other > folders). During this time I received three (3) false new mail reports. > > 1) IMAP.log is still blank, empty (even after I closed TB) This isn't right; the log file should have a lot of data in it. > 2) The inbox's upper right panel (email listing) goes blank when these > notifications happen the you have to double click, or view another folder to > refresh the email list. That panel is the "thread pane." xref bug 252484, bug 253341, bug 279783, bug 304974.
Issue arose from a user "imported" through upgrading. When a new user was created and the old user closed the problem went away.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 12 years ago
Resolution: --- → WORKSFORME
> > I created the following batch file: <snip> > > When I run it a IMAP.log file is created. <snip> > > 1) IMAP.log is still blank, empty (even after I closed TB) > > This isn't right; the log file should have a lot of data in it. Same thing happens to me. Log file is blank. > > > 2) The inbox's upper right panel (email listing) goes blank when these > > notifications happen the you have to double click, or view another folder to > > refresh the email list. > > That panel is the "thread pane." > xref bug 252484, bug 253341, bug 279783, bug 304974. I don't get this, but everything else is pretty much the same. (In reply to comment #8) >Non-stop notification happens only when there is "read" mail in the inbox (if >inbox is empty then no notification happens) <snip> Bug still persists in TBird when I try that.
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