Subfolders of Inbox do not show unread emails

RESOLVED WORKSFORME

Status

Thunderbird
Mail Window Front End
RESOLVED WORKSFORME
13 years ago
10 years ago

People

(Reporter: Arthur Vitui, Assigned: Scott MacGregor)

Tracking

(Blocks: 1 bug)

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: closeme 2008-09-04)

(Reporter)

Description

13 years ago
User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8) Gecko/20051025 Firefox/1.5
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8) Gecko/20051025 Firefox/1.5

This happens most of the time at startup. I have message rules that direct to a subfolder certain messages. Sometimes, after Thunderbird starts and downloads messages (POP3 account), the subfolders, where the new messages are sent, are not highlighted with the number of unread messages, sometimes these folders are not highlighted at all.

Reproducible: Sometimes

Steps to Reproduce:
1.I don't know how to reproduce this.
2.
3.

Actual Results:  
Inbox folders and subfolders are not highlighted and not showing the number of unread emails.

Expected Results:  
Inbox and its subfolders should be correctly highlighted in case they have unread messages

This issue occured independently of the theme used.
I use Thunderbird on Redhat Linux FC3 with kernel 2.6.12-1.1372_FC3 and KDE 3.4.3-1.0.fc3.kde
(Reporter)

Updated

13 years ago
Version: unspecified → 1.5

Comment 1

13 years ago
Related to bug 224823?
(Reporter)

Comment 2

13 years ago
Yes, related somehow to bug https://bugzilla.mozilla.org/show_bug.cgi?id=224823
but happens only on thunderbird startup.

Comment 3

12 years ago
(In reply to comment #0)
> Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8)
> Gecko/20051025 Firefox/1.5
> [...]
> I use Thunderbird on Redhat Linux FC3 with kernel 2.6.12-1.1372_FC3 and KDE
> 3.4.3-1.0.fc3.kde

Which version of TB?


(In reply to comment #1)
> Related to bug 224823?

I don't think so -- that bug appears to be about the Inbox's unread count & bolding not being decremented/removed as messages are moved out of it; this is about the subfolder's unread count & bolding not being added.  Bug 337331 looks like it might be a dupe of this.

Comment 4

12 years ago
This happens to me to on all versions of Thunderbird I've tried. I'm currently running 1.5.0.7 on Windows XP Professional. I CANNOT confirm it happens on startup only. I have simply noticed that opening subfolders which are not marked as having new messages can in fact contain new messages (I also filter messages to sort into subfolders). This causes me to miss new messages fequently. Hopefully this can get looked at soon as it has been a problem for some time (luckily my only problem with Thunderbird).

Comment 5

12 years ago
I see at least a subset of the problems in the original report in Thunderbird 1.5.0.7 with no extensions or themes under Windows XP SP2 fully patched, but sporadic and not reproducible. I get mail from a POP server, have filter rules that move some if it to local folders, and sometimes the folder does not get bolded as having unread messages (if it starts out with no unread messages) and the unread message count does not get updated (even if showed some unread messages at first). Clicking on the folder causes it to get updated properly.

See possible dups bug 261201, bug 316768, bug 337331

See mozillazine thread http://forums.mozillazine.org/viewtopic.php?p=2585870
QA Contact: front-end

Updated

10 years ago
Blocks: 438257
Reporter, does the issue still occur in the latest supported 2.0.0.x / Shredder trunk nightlies?

(1.5.0.x is now end-of-life and the latest supported 2.0.0.x is 2.0.0.16)
Whiteboard: closeme 2008-09-04
(Reporter)

Comment 7

10 years ago
(In reply to comment #6)
> Reporter, does the issue still occur in the latest supported 2.0.0.x / Shredder
> trunk nightlies?
> 
> (1.5.0.x is now end-of-life and the latest supported 2.0.0.x is 2.0.0.16)
> 
The issue does not occur on 2.0.0.16, using it on Vista and OpenSuse 10.3.
Resolving WFM based on comment #7.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → WORKSFORME
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