An option to get Product/Component in email subject/body

RESOLVED FIXED

Status

()

bugzilla.mozilla.org
General
--
enhancement
RESOLVED FIXED
11 years ago
6 years ago

People

(Reporter: zwnj, Assigned: dkl)

Tracking

(Blocks: 1 bug)

Details

Attachments

(2 attachments)

(Reporter)

Description

11 years ago
As the summary of bugs are sometimes not complete without Product (and sometimes Component), it would be great if I can set an option to get the Product/Component of the bug in email subject or the body.
(Reporter)

Comment 1

11 years ago
I forgot, a useful example of this is when we have same bug reports in L10n, for different teams, like 'ar' and 'fa'.  We have to put add component to the subject manually.

Comment 2

11 years ago
(In reply to comment #1)
> I forgot, a useful example of this is when we have same bug reports in L10n,
> for different teams, like 'ar' and 'fa'.  We have to put add component to the
> subject manually.

A real world example of such bugs could be:

Bug 399003: The "no entry" icon is aligned on the left side of the web forgery popup (Persian locale)
Bug 399581: The "no entry" icon is aligned on the left side of the web forgery popup (Arabic locale)
Bug 399582: The "no entry" icon is aligned on the left side of the web forgery popup (Hebrew locale)

Comment 3

11 years ago
Just so you know, the information is currently available in the X-Bugzilla-Product and X-Bugzilla-Component headers in all emails, but that's obviously not easily displayed to everybody. :-)

Comment 4

11 years ago
I wouldn't want to see more data into the Subject field. Subjects would become unreadable. And as Max says, you can already use X-Bugzilla-Product and X-Bugzilla-Component to get this information. I personaly use them for a long time (Thunderbird can display them without any problem).
(Reporter)

Comment 5

11 years ago
We use Gmail, and it doesn't worth it to select "Show original" and find the X-Bugzilla-... every time.  I think if we add this option, lots of users will turn it on.

Thanks.
(Reporter)

Comment 6

11 years ago
Created attachment 303843 [details]
bugzilla.gnome.org smaple.eml

I just noticed bugzilla.gnome.org implemented this.  It adds a line to the body like this:

  <PRODUCT> | <COMPONENT> | Ver: <VERSION>

This is beside that they set product name as the sender, so you can see more info on your email reader's listing view.

Please let these happen to bugzilla.mozilla.org too.  I cannot use Thunderbird, just because I need filters on email headers.  I have to use a web-based email reader.
(Reporter)

Updated

11 years ago
Attachment #303843 - Attachment mime type: message/rfc822 → text/plain

Comment 7

11 years ago
Pushing this bug in the b.m.o component.
Assignee: email-notifications → justdave
Component: Email Notifications → Bugzilla: Other b.m.o Issues
Product: Bugzilla → mozilla.org
QA Contact: default-qa → reed
Version: unspecified → other
Rearranging this component to not have me as the default assignee, so that it doesn't appear like I'm intending to work on bugs that other people could be taking care of if they didn't think I was already doing them.  If this bug is a software issue on b.m.o and you'd like to fix it, the modified source is now available for the patching (see bug 373688).  Reassigning to the new default owner.
Assignee: justdave → nobody
QA Contact: reed → other-bmo-issues
Component: Bugzilla: Other b.m.o Issues → General
Product: mozilla.org → bugzilla.mozilla.org
closing bug due to inactivity.  please re-open this bug if still relevant.
Status: NEW → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → WONTFIX
I would love to see this happen. It would significantly help filtering my bugmail deluge in gmail.
Status: RESOLVED → REOPENED
Resolution: WONTFIX → ---
(Assignee)

Comment 11

6 years ago
Created attachment 675211 [details] [diff] [review]
Patch to add product/component to email body (v1)
Assignee: nobody → dkl
Status: REOPENED → ASSIGNED
Attachment #675211 - Flags: review?(glob)
Comment on attachment 675211 [details] [diff] [review]
Patch to add product/component to email body (v1)

r=glob
Attachment #675211 - Flags: review?(glob) → review+
(Assignee)

Comment 13

6 years ago
Thanks

Committing to: bzr+ssh://dlawrence%40mozilla.com@bzr.mozilla.org/bmo/4.0
modified extensions/BMO/template/en/default/email/bugmail.html.tmpl
modified extensions/BMO/template/en/default/email/bugmail.txt.tmpl
Committed revision 8406.

Committing to: bzr+ssh://dlawrence%40mozilla.com@bzr.mozilla.org/bmo/4.2
modified extensions/BMO/template/en/default/email/bugmail.html.tmpl
modified extensions/BMO/template/en/default/email/bugmail.txt.tmpl
Committed revision 8438.
Status: ASSIGNED → RESOLVED
Last Resolved: 6 years ago6 years ago
Resolution: --- → FIXED

Comment 14

6 years ago
Yay!  How do I enable this option?
(Assignee)

Comment 15

6 years ago
(In reply to Ehsan Akhgari [:ehsan] from comment #14)
> Yay!  How do I enable this option?

Unfortunate it requires a code push so may take a few days to show up in production.

dkl
Blocks: 820226

Updated

6 years ago
Blocks: 820938
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