417756 - An option to get Product/Component in email subject/body

Status: RESOLVED FIXED

(bugzilla.mozilla.org :: General, enhancement)

Description

[Behnam Esfahbod [:zwnj]]

As the summary of bugs are sometimes not complete without Product (and sometimes Component), it would be great if I can set an option to get the Product/Component of the bug in email subject or the body.

Comment 1

[Behnam Esfahbod [:zwnj]]

I forgot, a useful example of this is when we have same bug reports in L10n, for different teams, like 'ar' and 'fa'.  We have to put add component to the subject manually.

Comment 2

[(no longer active)]

(In reply to comment #1)
> I forgot, a useful example of this is when we have same bug reports in L10n,
> for different teams, like 'ar' and 'fa'.  We have to put add component to the
> subject manually.

A real world example of such bugs could be:

Bug 399003: The "no entry" icon is aligned on the left side of the web forgery popup (Persian locale)
Bug 399581: The "no entry" icon is aligned on the left side of the web forgery popup (Arabic locale)
Bug 399582: The "no entry" icon is aligned on the left side of the web forgery popup (Hebrew locale)

Comment 3

[Max Kanat-Alexander]

Just so you know, the information is currently available in the X-Bugzilla-Product and X-Bugzilla-Component headers in all emails, but that's obviously not easily displayed to everybody. :-)

Comment 4

[Frédéric Buclin]

I wouldn't want to see more data into the Subject field. Subjects would become unreadable. And as Max says, you can already use X-Bugzilla-Product and X-Bugzilla-Component to get this information. I personaly use them for a long time (Thunderbird can display them without any problem).

Comment 5

[Behnam Esfahbod [:zwnj]]

We use Gmail, and it doesn't worth it to select "Show original" and find the X-Bugzilla-... every time.  I think if we add this option, lots of users will turn it on.

Thanks.

Comment 6

[Behnam Esfahbod [:zwnj]]

Attachment: bugzilla.gnome.org smaple.eml

I just noticed bugzilla.gnome.org implemented this.  It adds a line to the body like this:

  <PRODUCT> | <COMPONENT> | Ver: <VERSION>

This is beside that they set product name as the sender, so you can see more info on your email reader's listing view.

Please let these happen to bugzilla.mozilla.org too.  I cannot use Thunderbird, just because I need filters on email headers.  I have to use a web-based email reader.

Comment 7

[Frédéric Buclin]

Pushing this bug in the b.m.o component.

Comment 8

[Dave Miller [:justdave]]

Rearranging this component to not have me as the default assignee, so that it doesn't appear like I'm intending to work on bugs that other people could be taking care of if they didn't think I was already doing them.  If this bug is a software issue on b.m.o and you'd like to fix it, the modified source is now available for the patching (see bug 373688).  Reassigning to the new default owner.

Comment 9

[:glob ✱]

closing bug due to inactivity.  please re-open this bug if still relevant.

Comment 10

[Josh Matthews [:jdm]]

I would love to see this happen. It would significantly help filtering my bugmail deluge in gmail.

Comment 11

[David Lawrence [:dkl]]

Attachment: Patch to add product/component to email body (v1)

Comment 12

[:glob ✱]

Comment on attachment 675211 [details] [diff] [review]
Patch to add product/component to email body (v1)

r=glob

Comment 13

[David Lawrence [:dkl]]

Thanks

Committing to: bzr+ssh://[e-mail]/bmo/4.0
modified extensions/BMO/template/en/default/email/bugmail.html.tmpl
modified extensions/BMO/template/en/default/email/bugmail.txt.tmpl
Committed revision 8406.

Committing to: bzr+ssh://[e-mail]/bmo/4.2
modified extensions/BMO/template/en/default/email/bugmail.html.tmpl
modified extensions/BMO/template/en/default/email/bugmail.txt.tmpl
Committed revision 8438.

Comment 14

[(no longer active)]

Yay!  How do I enable this option?

Comment 15

[David Lawrence [:dkl]]

(In reply to Ehsan Akhgari [:ehsan] from comment #14)
> Yay!  How do I enable this option?

Unfortunate it requires a code push so may take a few days to show up in production.

dkl