595471 - [Windows 2000 + Nvidia !?] Content display is mostly black, hovering doesn't really helps, due to enabled D3D

Status: RESOLVED FIXED

(Core :: Graphics, defect)

Description

[Serge Gautherie (:sgautherie)]

Attachment: Image of Profile Manager as it appears

I'm not sure how to describe this: I'll just attach a picture...

This affects both Firefox and SeaMonkey.

(6 days) Regression timeframe (to be narrowed down...):
/pub/firefox/nightly/2010/09/2010-09-01-04-mozilla-central
works fine
/pub/firefox/nightly/2010/09/2010-09-07-04-mozilla-central
regressed

Comment 1

[Jo Hermans]

Intel graphics ? Then it's bug 593678.

Comment 2

[Serge Gautherie (:sgautherie)]

/pub/firefox/nightly/2010/09/2010-09-04-04-mozilla-central
works fine
/pub/firefox/nightly/2010/09/2010-09-05-04-mozilla-central
regressed

(1 day) Regression timeframe:
http://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=bd474ff6f86c&tochange=fd13b6ce36bd
Maybe bug 581212 - turn on Direct3D accelerated layers by default on Windows ?

Comment 3

[Serge Gautherie (:sgautherie)]

(In reply to comment #1)
> Intel graphics ? Then it's bug 593678.

The symptom is certainly the same ;->

My card/driver is:
{
Windows 2000 (Service Pack 4)
DirectX: 9.0

NVIDIA GeForce 7300 GT
BIOS: 5.73.22.54.00
Windows Driver: 6.14.10.9424
ForceWare: 94.24
}

I can choose from 6 levels of hardware acceleration:
3 - Deactivate DirectDraw and Direct3D and "..." : works fine.
4 - Deactivate "..." only : broken.

So it is DD/D3D related, as a confirmation :->

NB: Fwiw, I think in the past I installed a wrong "Quattro"(!?) driver, which I feel like it left over a bad setting either in Windows or in the card.
But I don't know to check/fix that, nor whether this is causing this bug on my computer

Comment 5

[Serge Gautherie (:sgautherie)]

(In reply to comment #4)
> *** Bug 597171 has been marked as a duplicate of this bug. ***

As in that bug and bug 594976, I get (with D3D disabled):
{
about:support

User Agent            Mozilla/5.0 (Windows NT 5.0; rv:2.0b7pre) Gecko/20100918 Firefox/4.0b7pre SeaMonkey/2.1b1pre

Adapter Description
Vendor ID        0000
Device ID        0000
Adapter RAM        Unknown
Adapter Drivers        Unknown
Driver Version
Driver Date
Direct2D Enabled        false
DirectWrite Enabled        false
GPU Accelerated Windows      0/1
}

Comment 6

[Serge Gautherie (:sgautherie)]

Attachment: GPU-Z: "NVIDIA GeForce 7300 GT"

Comment 7

[Joe Drew (not getting mail)]

We should just disable hardware acceleration on Windows 2000 - too many issues.

Comment 8

[Serge Gautherie (:sgautherie)]

(In reply to comment #5)

/pub/firefox/nightly/2010/09/2010-09-27-04-mozilla-central
still failed.

/pub/firefox/nightly/2010/09/2010-09-28-04-mozilla-central
is a little better, thanks to bug 594976 fix.
{
(with DirectDraw and D3D disabled)

Adapter Description     NVIDIA GeForce 7300 GT
Vendor ID        10de
Device ID        0393
Adapter RAM        Unknown
Adapter Drivers        nv4_disp
Driver Version     6.14.10.9424
Driver Date     4-19-2007
Direct2D Enabled        false
DirectWrite Enabled        false
GPU Accelerated Windows      0/1
}
Bug 591787 and bug 593678 are still there.

Comment 9

[Serge Gautherie (:sgautherie)]

(In reply to comment #8)
> /pub/firefox/nightly/2010/09/2010-09-28-04-mozilla-central

Fwiw, I submitted Grafx Bot test result:
http://brasstacks.mozilla.com/resultserv/data/results/67ef754e-171c-4e61-a4d4-036a7434b856

Comment 10

[Serge Gautherie (:sgautherie)]

Bug 593678 fix didn't help me.

Fwiw, I ran the test in Windows DxDiag utility: passed (DirectDraw, DirectX 7 & 8 & 9).

Comment 11

[Bas Schouten (:bas.schouten)]

(In reply to comment #10)
> Bug 593678 fix didn't help me.
> 
> Fwiw, I ran the test in Windows DxDiag utility: passed (DirectDraw, DirectX 7 &
> 8 & 9).

Yes, Windows 2000 is a separate issue. We will be blacklisting D3D for Windows 2000.

Comment 12

[Serge Gautherie (:sgautherie)]

http://tinderbox.mozilla.org/showlog.cgi?log=Firefox/1286918958.1286927898.17777.gz
WINNT 5.2 mozilla-central build on 2010/10/12 14:29:18
still broken.

http://tinderbox.mozilla.org/showlog.cgi?log=Firefox/1286921058.1286930876.30949.gz
WINNT 5.2 mozilla-central build on 2010/10/12 15:04:18
fixed by bug 603204.