Closed Bug 686782 Opened 13 years ago Closed 1 year ago

GFX glitches on windows 8 (with D2D)

Categories

(Core :: Graphics, defect)

7 Branch
x86_64
Windows 8
defect

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: u310142, Unassigned)

References

Details

(Whiteboard: Font issues with Win 8/Nvidia: bug 760299, [Win8])

Attachments

(7 files)

Attached image glitch.png
User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:7.0) Gecko/20100101 Firefox/7.0
Build ID: 20110908135051

Steps to reproduce:

Start firefox 7 beta and Nightly on Windows 8.


Actual results:

All kinds of graphical glitches with HA enabled.


Expected results:

No glitches
Attached image glitch 2
about:support GFX section:
Graphics

        Adapter Description
        NVIDIA GeForce 9600M GT

        Vendor ID
        10de

        Device ID
        0649

        Adapter RAM
        512

        Adapter Drivers
        nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um

        Driver Version
        8.17.12.8527

        Direct2D Enabled
        true

        DirectWrite Enabled
        true (6.2.8102.0)

        ClearType Parameters
        ClearType parameters not found

        WebGL Renderer
        false

        GPU Accelerated Windows
        1/1 Direct3D 10
This is interesting, it's hard to say if this is because of a bug in windows or not.
OS: Windows NT → Other
OS: Other → Windows 8
I can confirm with HA enabled (GTX560Ti). 
Firefox 7 beta + Win 8 DP.
Confirming, all sorts of graphical glitches occur in the browser chrome (tabs/titlebar buttons/toolbar buttons/etc) with hardware acceleration enabled in Windows 8 Developer Preview (latest UX Nightly, Nvidia GT230).
Confirming, Bug 687253 is a similar one, although on the latest firefox nightly
Ok, so:

D2D with layers = glitches
D2D without layers = glitches
Layers alone (D3D9) = no glitches
disabling azure makes no difference
This may sound dumb, but have you installed the official nvidia drivers(280.27), because I think the driver number you provided (8.17.12.8527
) means that you have the default microsoft driver, which performs really badly in games.
I, personally, installed the Nvidia drivers, but they do not fix this bug.
(In reply to Daniel Siladji from comment #8)
> This may sound dumb, but have you installed the official nvidia
> drivers(280.27), because I think the driver number you provided (8.17.12.8527
> ) means that you have the default microsoft driver, which performs really
> badly in games.

I have 285.27 beta installed. Last 5 digits of that number show the driver version. ;)
(In reply to bb10 from comment #10)
> (In reply to Daniel Siladji from comment #8)
> > This may sound dumb, but have you installed the official nvidia
> > drivers(280.27), because I think the driver number you provided (8.17.12.8527
> > ) means that you have the default microsoft driver, which performs really
> > badly in games.
> 
> I have 285.27 beta installed. Last 5 digits of that number show the driver
> version. ;)

Oh, ok than :). I wonder why it is still not confirmed...
I can also confirm this happening on 2 of my machines running Firefox 7.0.1 and Thunderbird 7.0.1 running the latest Nvidia drivers.

These graphical glitches only seem to happen on Mozilla products, haven't seen it on any other application.

This bug should be confirmed.
Summary: GFX glitches on windows 8 (with D2D and layers) → GFX glitches on windows 8 (with D2D)
Confirming. Nightly running on Windows 8 build 8102 with nVidia drivers 285.38. Firefox is the only application having trouble. In addition, it seems to have something to do with image decoding, as images from content will sometimes leak into the chrome, as well as sometimes disappear in content as well (though that may also be a different problem).
Yup, I'm seeing the same thing with Firefox 7.0.1.
Same issues here with Firefox 9 beta with the Win8 8102 build on an Inspiron laptop with a Core2Duo and GeForce 8400M GS video.
Still seeing this on the "Consumer Preview". Haven't installed a more recent driver yet though, but I'm sure that won't change anything. It comes with 270.45.
bb10 , would you mind testing with hardware acceleration turned off to see if the issue persists.
(In reply to bb10 from comment #7)
> Ok, so:
> 
> D2D with layers = glitches
> D2D without layers = glitches
> Layers alone (D3D9) = no glitches
> disabling azure makes no difference

ah never mind.
A colleague has an ATI card, and doesn't exhibit this behavior. Seems like it might be an NVidia issue? I did a quick scan through the comments of both bugs mentioning this and saw all GFXs were Nvidia...


  Application Basics

        Name
        Firefox

        Version
        10.0.2

        User Agent
        Mozilla/5.0 (Windows NT 6.2; WOW64; rv:10.0.2) Gecko/20100101 Firefox/10.0.2

     

  Graphics

        Adapter Description
        NVIDIA Quadro FX 880M

        Vendor ID
        10de

        Device ID
        0a3c

        Adapter RAM
        1024

        Adapter Drivers
        nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um

        Driver Version
        8.17.12.7045

        Driver Date
        3-17-2011

        Adapter RAM (GPU #2)
        Unknown

        Adapter Drivers (GPU #2)
        Unknown

        Direct2D Enabled
        true

        DirectWrite Enabled
        true (6.2.8250.0)

        ClearType Parameters
        ClearType parameters not found

        WebGL Renderer
        Google Inc. -- ANGLE (NVIDIA Quadro FX 880M) -- OpenGL ES 2.0 (ANGLE 0.0.0.809)

        GPU Accelerated Windows
        1/1 Direct3D 10
Status: UNCONFIRMED → NEW
Ever confirmed: true
I'm experiencing this issue as well since installing Firefox 11.0b5 on Windows 8 Consumer Preview. Seeing all sorts of graphical anomalies, but as soon as I disabled Direct2D, all was back to normal. Here's my about:support page.



  Application Basics

        Name
        Firefox

        Version
        11.0

        User Agent
        Mozilla/5.0 (Windows NT 6.2; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0

        Profile Directory

          Open Containing Folder

        Enabled Plugins

          about:plugins

        Build Configuration

          about:buildconfig

        Crash Reports

          about:crashes

        Memory Use

          about:memory

  Extensions

        Name

        Version

        Enabled

        ID

        Adblock Plus
        2.0.3
        true
        {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

        DoNotTrackPlus
        2.0.8
        true
        donottrackplus@abine.com

        Forecastfox
        2.0.21
        true
        {0538E3E3-7E9B-4d49-8831-A227C80A7AD3}

        Java Console
        6.0.31
        true
        {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA}

        NoScript
        2.3.2
        true
        {73a6fe31-595d-460b-a920-fcc0f8843232}

        DigitalPersona Extension
        5.0.0.3790
        false
        otis@digitalpersona.com

  Modified Preferences

      Name

      Value

        accessibility.typeaheadfind.flashBar
        0

        browser.places.smartBookmarksVersion
        2

        browser.startup.homepage
        http://www.google.com/ig?hl=en

        browser.startup.homepage_override.buildID
        20120228210006

        browser.startup.homepage_override.mstone
        rv:11.0

        browser.tabs.warnOnClose
        false

        browser.tabs.warnOnOpen
        false

        dom.disable_window_move_resize
        true

        extensions.lastAppVersion
        11.0

        gfx.direct2d.disabled
        true

        network.cookie.cookieBehavior
        1

        network.cookie.prefsMigrated
        true

        places.database.lastMaintenance
        1330629776

        places.history.expiration.transient_current_max_pages
        104858

        privacy.donottrackheader.enabled
        true

        privacy.sanitize.migrateFx3Prefs
        true

        security.warn_viewing_mixed
        false

  Graphics

        Adapter Description
        NVIDIA GeForce 9600M GT

        Vendor ID
        0x10de

        Device ID
        0x0649

        Adapter RAM
        512

        Adapter Drivers
        nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um

        Driver Version
        8.17.12.9573

        Driver Date
        2-9-2012

        Direct2D Enabled
        false

        DirectWrite Enabled
        false (6.2.8250.0)

        ClearType Parameters
        ClearType parameters not found

        WebGL Renderer
        Google Inc. -- ANGLE (NVIDIA GeForce 9600M GT ) -- OpenGL ES 2.0 (ANGLE 1.0.0.930)

        GPU Accelerated Windows
        1/1 Direct3D 9
I'm seeing this as well.
Adapter Description  NVIDIA GeForce GT 440 (Microsoft Corporation - WDDM v1.2)
Vendor ID  10de
Device ID  0de0
Adapter RAM  1024
Adapter Drivers  nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version  8.17.12.8516
Driver Date  8-21-2011
Adapter Description (GPU #2)  Intel(R) HD Graphics Family (Microsoft Corporation - WDDM 1.2)
Vendor ID (GPU #2)  8086
Device ID (GPU #2)  0112
Adapter RAM (GPU #2)  Unknown
Adapter Drivers (GPU #2)  igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Driver Version (GPU #2)  9.17.10.2661
Driver Date (GPU #2)  2-22-2012
Direct2D Enabled  false
DirectWrite Enabled  false (6.2.8250.0)
ClearType Parameters  ClearType parameters not found
WebGL Renderer  Google Inc. -- ANGLE (NVIDIA GeForce GT 440 (Microsoft Corporation - WDDM v1.2)) -- OpenGL ES 2.0 (ANGLE 0.0.0.809)GPU Accelerated Windows  1/1 Direct3D 9
Can confirm.
NVIDIA GeForce GTX 560, driver version 8.17.12.9573 (latest I think)
Glitches in Firefox button and tab bar (wrong colors, stray pixels, fragments of page graphics - sometimes it's quite hard to tell which tab ist the active one as several tabs show the "active" color) AND SOMETIMES IN PAGE CONTENT, e.g. YouTube, start page (logged in), left bar (with abos and suggested abos).
Most of the glitches can be temporarily fixed by switching window mode (windowed-maximized) for a few seconds and then switching back, my guess is that some kind of visual buffer gets emptied then and when freshly redrawn, the components have no glitches. For probably the same reason, hovering the Firefox button will always correct its color; most times this also helps with tabs and page content.
This seems to be limited to Nvidia cards. Driver issue maybe?
I posted this bug to NVIDIA bug submissions with a link back to this page: http://nvidia-submit.custhelp.com/app/account/questions/detail/i_id/407946
I have the same issue here with FF 11. GeForce 9600M GT, driver version 295.73 on Windows 8 Consumer Preview.
Disabling d2d eliminates the glitch.
I'm seeing the same issue: enabling D2D causes visual corruption. GTX 570 using the NVIDIA 296.17 driver (WDDM 1.2 driver provided through Windows Update) on Windows 8 Consumer Preview.


Adapter Description
NVIDIA GeForce GTX 570

Vendor ID
0x10de

Device ID
0x1081

Adapter RAM
1280

Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um

Driver Version
9.18.12.9617

Driver Date
3-5-2012

Direct2D Enabled
true

DirectWrite Enabled
true (6.2.8250.0)

ClearType Parameters
ClearType parameters not found

WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce GTX 570) -- OpenGL ES 2.0 (ANGLE 1.0.0.963)

GPU Accelerated Windows
1/1 Direct3D 10

AzureBackend
direct2d
I can confirm that disabling D2D stops the corruption.
yep, same here. however, ENABLING d2d does not start the corruption until firefox restarts (but I guess that's because firefox doesn't actually enable when you tick the checkbox)
(In reply to lucas.werkmeister from comment #30)
>(but I guess that's because firefox doesn't actually enable
> when you tick the checkbox)
Yes, enabling/disabling HWA needs to restart FF.
(In reply to Loic from comment #31)
> (In reply to lucas.werkmeister from comment #30)
> >(but I guess that's because firefox doesn't actually enable
> > when you tick the checkbox)
> Yes, enabling/disabling HWA needs to restart FF.

no, disabling has instant effect.
Driver 296.17 was released for Windows 8, but the issue persists. So where is the cause of issue? Nvidia driver or Mozilla Firefox?
IE10 has no issues. Anyone getting really ugly XP-era text in Firefox on W8 (D3D 10 1/1)?
Same here with Win 8 Consumer Preview 8250 64bit german.
"Glitches" on FF 11 and nightly 14.xxx!
I think it's between Nvidia and Win8. Just guessing.
IE 10 64bit runs fine. Other browser not tested yet.

Great, i'm not alone! ^^
Yes i'm sorry! I didn't how to spell the error, so "representation" sounds good for me. SORRY!
An interesting note:
I get glitches with sli disabled
No issues with it enabled.
i dont know if this helps, but i only seem to be getting this issue on my Nvidia GTS 450 based PC, but NOT on my ATI 4250 based PC.
What i had guess! In my psoting #35 i also guess it and now after some days using Win8 and playin' some actual games on Acer Aspire 6920G (Nvidia Grafics 9500m) i see minimum 50% less graficpower than on win7. Even so on Windows Media Center watching TV: Also here it's so called "Tearing" to see.

Posting a message to nvidia last days is w/o response. Maybe we should all write an email to nvidia!
Still happens in FF 13 Beta (Mozilla/5.0 (Windows NT 6.2; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0, latest at time of writing).
This looks like an nvidia driver bug, so it looks like for now, we should blocklist hw accel on win8+nvidia.
I tested that H/W acceleration WORKS(no glitches, accelerated performance) when SLI is enabled, while the glitches are experienced on my machine with sli disabled.  This does strongly suggest that there is a driver issue, unless firefox behaves differently when it detects that sli is enabled.
(In reply to Jeff Gilbert [:jgilbert] from comment #43)
> This looks like an nvidia driver bug, so it looks like for now, we should
> blocklist hw accel on win8+nvidia.

For metro we are currently forcing D2D on all the time. If we're going to blacklist large sets of cards on Win8, we'll need to find a suitable work around for the metro browser.
We should get in contact with NVIDIA.
(In reply to Joe Drew (:JOEDREW!) from comment #46)
> We should get in contact with NVIDIA.

I already filed a bug report there and posted the link here:
http://nvidia-submit.custhelp.com/app/account/questions/detail/i_id/407946
I also have the problem too.



  Application Basics

        Name
        Firefox

        Version
        12.0

        User Agent
        Mozilla/5.0 (Windows NT 6.2; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0

        Profile Directory

          Show Folder

        Enabled Plugins

          about:plugins

        Build Configuration

          about:buildconfig

        Crash Reports

          about:crashes

        Memory Use

          about:memory

  Extensions

        Name

        Version

        Enabled

        ID

        Adblock Plus
        2.0.3
        true
        {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

  Important Modified Preferences

      Name

      Value

        browser.cache.disk.capacity
        0

        browser.cache.disk.smart_size.enabled
        false

        browser.cache.disk.smart_size.first_run
        false

        browser.places.smartBookmarksVersion
        2

        browser.startup.homepage_override.buildID
        20120420145725

        browser.startup.homepage_override.mstone
        rv:12.0

        extensions.lastAppVersion
        12.0

        font.internaluseonly.changed
        true

        network.cookie.prefsMigrated
        true

        places.history.expiration.transient_current_max_pages
        104858

        privacy.clearOnShutdown.cookies
        false

        privacy.clearOnShutdown.formdata
        false

        privacy.clearOnShutdown.history
        false

        privacy.clearOnShutdown.offlineApps
        true

        privacy.clearOnShutdown.passwords
        true

        privacy.clearOnShutdown.sessions
        false

        privacy.donottrackheader.enabled
        true

        privacy.sanitize.migrateFx3Prefs
        true

        privacy.sanitize.sanitizeOnShutdown
        true

  Graphics

        Adapter Description
        NVIDIA GeForce GTX 470

        Vendor ID
        0x10de

        Device ID
        0x06cd

        Adapter RAM
        1280

        Adapter Drivers
        nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um

        Driver Version
        9.18.12.9617

        Driver Date
        3-6-2012

        Direct2D Enabled
        true

        DirectWrite Enabled
        true (6.2.8250.108)

        ClearType Parameters
        ClearType parameters not found

        WebGL Renderer
        Google Inc. -- ANGLE (NVIDIA GeForce GTX 470) -- OpenGL ES 2.0 (ANGLE 1.0.0.963)

        GPU Accelerated Windows
        1/1 Direct3D 10

        AzureBackend
        direct2d
Attached image Issue
(In reply to lucas.werkmeister from comment #47)
> (In reply to Joe Drew (:JOEDREW!) from comment #46)
> > We should get in contact with NVIDIA.
> 
> I already filed a bug report there and posted the link here:
> http://nvidia-submit.custhelp.com/app/account/questions/detail/i_id/407946

No one can see the bug anymore on the nvidia cust help. I get an error stating I have no perms to see it.
(In reply to Ian C from comment #51)
> (In reply to lucas.werkmeister from comment #47)
> > (In reply to Joe Drew (:JOEDREW!) from comment #46)
> > > We should get in contact with NVIDIA.
> > 
> > I already filed a bug report there and posted the link here:
> > http://nvidia-submit.custhelp.com/app/account/questions/detail/i_id/407946
> 
> No one can see the bug anymore on the nvidia cust help. I get an error
> stating I have no perms to see it.

I can still see it, but I'm unable to find it via the search, too... and I also don't see where I could change the permissions. Gah.
It's fine, I submitted another issue with them so I can see what they say :V
I can confirm scrollbar, window decorations and text garbling. disabling 2d clears the issue.
my about:support is pasted in comments of dupe #749954
Seems to be fixed with Win 8 RP (build 8400) and driver 296.65 (9.18.12.9665 / 4-22-2012 / WDDM 1.2)
Time to mark this bug as invalid, new Nvidia driver v295.73 is out and everything is working fine!

Windows Release preview here.
Thanks for following up!
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → WORKSFORME
Hey not so fast! I'm still getting this using a Geforce 520 GT and the latest driver version!
(In reply to redsign from comment #61)
> Hey not so fast! I'm still getting this using a Geforce 520 GT and the
> latest driver version!

redsign, can you post the gfx section from about:support?
Of course: 

  Graphics

        Adapter Description
        NVIDIA GeForce GT 520

        Vendor ID
        0x10de

        Device ID
        0x1040

        Adapter RAM
        1023

        Adapter Drivers
        nvd3dum nvwgf2um,nvwgf2um

        Driver Version
        8.17.13.142

        Driver Date
        5-15-2012

        Direct2D Enabled
        true

        DirectWrite Enabled
        true (6.2.8400.0)

        ClearType Parameters
        ClearType parameters not found

        WebGL Renderer
        Google Inc. -- ANGLE (NVIDIA GeForce GT 520 ) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)

        GPU Accelerated Windows
        1/1 Direct3D 10

        AzureBackend
        direct2d
I don't know if this is related or not, but I'm seeing some strange font anomalies in FF 13b6 with the Win8 RP x64. If you mouseover hyperlinks, sometimes the text looks like it goes bold (see new attachments). It reminds me of when direct2d support was added to FF...on some nvidia cards, the fonts looked horrible. Here's my gfx about:support.

  Graphics

        Adapter Description
        NVIDIA GeForce GTX 560 Ti (Microsoft Corporation - WDDM v1.2)

        Vendor ID
        0x10de

        Device ID
        0x1200

        Adapter RAM
        1024

        Adapter Drivers
        nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um

        Driver Version
        9.18.12.9665

        Driver Date
        4-22-2012

        Direct2D Enabled
        true

        DirectWrite Enabled
        true (6.2.8400.0)

        ClearType Parameters
        ClearType parameters not found

        WebGL Renderer
        Google Inc. -- ANGLE (NVIDIA GeForce GTX 560 Ti (Microsoft Corporation - WDDM v1.2)) -- OpenGL ES 2.0 (ANGLE 1.0.0.963)

        GPU Accelerated Windows
        1/1 Direct3D 10

        AzureBackend
        direct2d
Attached image Font anomalies
Attached image Font anomalies (good)
The difference between your screenshots is that the "bad" one does not have proper subpixel antialiasing, only grayscale font smoothing, while the "good" one has subpixel (cleartype) rendering. I'd suggest filing a new bug about this, as it's a different problem than what's shown in the earlier images, with a specific testcase and detailed steps to reproduce if at all possible.
Thanks Jonathan. I would bet that this is also an Nvidia/Win8 issue.
Font issues:

NVIDIA GeForce GTX 560 Ti
9.18.12.9665, 4-22-2012

General rendering Issues:

NVIDIA GeForce GTX 570
9.18.12.9617, 3-5-2012

NVIDIA GeForce GTX 470
9.18.12.9617, 3-6-2012

NVIDIA GeForce GT 520
8.17.13.142, 5-15-2012
9.18.12.9665, 4-22-2012 fixed?

NVIDIA GeForce 8600 GT
9.18.12.9617, 3-6-2012

NVIDIA Quadro FX 880M
8.17.12.7045, 3-17-2011

NVIDIA GeForce 9600M GT
8.17.12.8527

NVIDIA GeForce GT 440
9.17.10.2661, 2-22-2012


Hey all, please update the above list per your experience so we can get an accurate representation of the situation. Also, please only report issues / fixes for the latest Win8 Release Preview.
Status: RESOLVED → REOPENED
Resolution: WORKSFORME → ---
So I'm seeing some font weirdness at times. I've mostly noticed it with lowercase 'v's looking odd.

My laptop's got a dual video setup, so I'm not sure exactly where it fits in the list:

        Adapter Description
        Intel(R) HD Graphics Family (Microsoft Corporation - WDDM 1.2)

        Vendor ID
        0x8086

        Device ID
        0x0116

        Adapter RAM
        Unknown

        Adapter Drivers
        igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32

        Driver Version
        9.17.10.2736

        Driver Date
        4-21-2012

        Adapter Description (GPU #2)
        NVIDIA GeForce GT 555M

        Vendor ID (GPU #2)
        0x10de

        Device ID (GPU #2)
        0x124d

        Adapter RAM (GPU #2)
        3072

        Adapter Drivers (GPU #2)
        nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um

        Driver Version (GPU #2)
        9.18.12.9617

        Driver Date (GPU #2)
        3-6-2012

        Direct2D Enabled
        true

        DirectWrite Enabled
        true (6.2.8400.0)

        ClearType Parameters
        ClearType parameters not found

        WebGL Renderer
        Blocked for your graphics card because of unresolved driver issues.

        GPU Accelerated Windows
        1/1 Direct3D 10

        AzureBackend
        direct2d
Still seeing issues with the release preview. But that may be because I'm running the 301.42 Win7 drivers as temporary solution for another problem, as I don't believe any problems occurred with the built-in 296.65 drivers.
This doesn't look like our issue. I just ran Microsoft Office 2010 on my Windows 7 laptop and saw similar problems exhibited with Firefox.
Just installed Release Preview, and this issue seems to be fixed (I didn't even have to download the driver, it was pre-installed; is that normal?), but now I'm seeing the font-issue. Do we have a separate report for that yet?
The pre-installed driver is a generic one from Microsoft and not the full-featured one from Nvidia.
(In reply to redsign from comment #74)
> The pre-installed driver is a generic one from Microsoft and not the
> full-featured one from Nvidia.

yeah, i noticed that when i tried to actually use the graphics card :D (i.e. play a game)
With the NVIDIA driver, the glitches are there again.
So the interesting thing to note is probably that the strange fonts can happen with the default driver too.

Karten-Beschreibung
NVIDIA GeForce GTX 560 

Vendor-ID
0x10de

Geräte-ID
0x1201

Karten-RAM
1024

Karten-Treiber
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um

Treiber-Version
9.18.12.9617

Treiber-Datum
3-5-2012

Direct2D aktiviert
true

DirectWrite aktiviert
true (6.2.8400.0)

ClearType-Parameter
ClearType-Parameter nicht gefunden

WebGL-Renderer
Google Inc. -- ANGLE (NVIDIA GeForce GTX 560 ) -- OpenGL ES 2.0 (ANGLE 1.0.0.963)GPU-beschleunigte Fenster1/1 Direct3D 10

AzureBackend
direct2d
I was seeing the weird fonts issue on the Win 8 CP and im still seeing it with the RP.Tried CP drivers,generic drivers from Microsoft and win7 cat 12.4 drivers,but still see weird fonts when hovering links and stuff.Using laptop with mobility radeon hd5650.

BTW i noticed that in everyone's graphics stats post from about:support the "ClearType Parameters" field says "ClearType parameters not found",which is not the case in win 7.Maybe that is the cause for the weird fonts?
Adapter Description
AMD Radeon HD 6500M/5600/5700 Series(its actually a hd5650)

Vendor ID
0x1002

Device ID
0x68c1

Adapter RAM
1024

Adapter Drivers
aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64

Driver Version
8.961.0.0

Driver Date
4-5-2012

Direct2D Enabled
true

DirectWrite Enabled
true (6.2.8400.0)

ClearType Parameters
ClearType parameters not found

WebGL Renderer
Google Inc. -- ANGLE (AMD Radeon HD 6500M/5600/5700 Series) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)

GPU Accelerated Windows
1/1 Direct3D 10

AzureBackend
direct2d
Sry for double posting.I forgot to mention that i don't see the weird fonts issue on all sites,but just on some and it is consistently reproducible on the ones that have it.
(In reply to nasko_naskov from comment #77)
> BTW i noticed that in everyone's graphics stats post from about:support the
> "ClearType Parameters" field says "ClearType parameters not found",which is
> not the case in win 7.Maybe that is the cause for the weird fonts?

I don't think so. I saw previously this message in my profile on Win 7. After running the ClearType Text Tuner in Win 7 to set ClearType parameters (see http://windows.microsoft.com/en-US/windows7/Make-text-easier-to-read-using-ClearType ) Firefox was able to display ClearType values.
It is surely the same procedure on Win 8.
The rendering problems are fixed in the RP, but as mentioned, some sites have font rendering issues.
then can we please open a different report for the font issues?
and it doesn't seem to me like ClearType didn't work, looks fine...
i have this bug too !
[Please do not add "me too" comments but instead click the "Vote" link under "Importance".]
Nvidia has released GeForce 302.80 Win8 drivers for Win8 Release Preview, can those testing Win8 RP try these drivers and see if this is fixed?

http://www.nvidia.com/object/win8-32bit-302.80-preview-driver.html

http://www.nvidia.com/object/win8-64bit-302.80-preview-driver.html
Latest driver list for general rendering Issues:

NVIDIA GeForce 8600 GT
9.18.12.9617, 3-6-2012

NVIDIA Quadro FX 880M
8.17.12.7045, 3-17-2011

NVIDIA GeForce 9600M GT
8.17.12.8527

NVIDIA GeForce GT 440
9.17.10.2661, 2-22-2012

NVIDIA GeForce GTX 470
9.18.12.9617, 3-6-2012

NVIDIA GeForce GT 520
8.17.13.142, 5-15-2012
9.18.12.9665, 4-22-2012 fixed?

NVIDIA GeForce GT 555M
9.18.12.9617, 3-6-2012

NVIDIA GeForce GTX 560 
9.18.12.9617, 3-5-2012

NVIDIA GeForce GTX 570
9.18.12.9617, 3-5-2012
downloading the new driver, thanks for the update!
btw, windows 8 rp seems to reset the driver on every restart of the computer, let's see if that gets fixed too...
looking good... looking good!
GFX glitches seem to be gone completely, but the font issue is still there.
The GFX glitches seem to be gone for me as well after I updated the nVidia drivers.
Yes, with the 302.80 drivers the glitches are gone. Finally :)
No glitches withe the 302.80 drivers with the GT 520, too. Thanks NVD for the update, I was already waiting for that preview driver.
So is the random fuzzy font changing a Firefox issue or a Win8 one?Im on notebook with ATI videocard and Win8 RP and never had any kind of visual glitches or breakage.Just the random fuzzy fonts on some sites.BTW the fuzzy fonts issue is present on this site too.
I think I have seen the font issue in LibreOffice once (also win8rp, of course), so it might not even be a Firefox issue.

(In reply to nasko_naskov from comment #95)
> So is the random fuzzy font changing a Firefox issue or a Win8 one?Im on
> notebook with ATI videocard and Win8 RP and never had any kind of visual
> glitches or breakage.Just the random fuzzy fonts on some sites.BTW the fuzzy
> fonts issue is present on this site too.
The GFX glitches were NVIDIA only, the fonts probably too.
Confirming this bug on Intel HD Graphics 2000 

          Card name: Intel(R) HD Graphics
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
        Device Type: Full Device
         Device Key: Enum\PCI\VEN_8086&DEV_0106&SUBSYS_FC501179&REV_09
     Display Memory: 1696 MB
   Dedicated Memory: 64 MB
      Shared Memory: 1632 MB
       Current Mode: 1366 x 768 (32 bit) (60Hz)
       Monitor Name: Monitor PnP genérico
      Monitor Model: unknown
         Monitor Id: SEC5541
        Native Mode: 1366 x 768(p) (59.998Hz)
        Output Type: Internal
        Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 9.17.0010.2729 (English)
     Driver Version: 9.17.10.2729
        DDI Version: 10.1
     Feature Levels: 10.1,10.0,9.3,9.2,9.1
       Driver Model: WDDM 1.2
Graphics Preemption: DMA
 Compute Preemption: DMA
  Driver Attributes: Final Retail
   Driver Date/Size: 6/11/2012 20:51:20, 7920640 bytes
        WHQL Logo'd: No
    WHQL Date Stamp: None
  Device Identifier: {D7B78E66-4246-11CF-6078-5ADCB7C2C435}
          Vendor ID: 0x8086
          Device ID: 0x0106
          SubSys ID: 0xFC501179
        Revision ID: 0x0009
 Driver Strong Name: oem4.inf:5f63e534c4a533dd:iSNBM0:9.17.10.2729:pci\ven_8086&dev_0106
     Rank Of Driver: 00E02001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C   
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

Disabling HWA fixes the problem, im supposed to have installed the latest driver on Intel webpage over the Microsoft one
The issue appears to have been resolved here at least by one of the recent nightlys.
Sidenote for the people with the font rendering issue. It is reported in Bug 762099.
Goddamit! I meant Bug 760299.
Temporary fix:
Head to - about:config and search for - gfx.direct2d.disabled - set to "TRUE"
Tested Fix on Aurora/Firefox/Beta - Windows 8 - Seems to fix the issue - Though it's enabled on Windows 7 (That's my second OS) and the rendering seems to be fine so it must be a driver issue.
As I've stated before, it has to be a driver or Windows issue. I've seen similar symptoms with Office 2010.
Font in Firefox seems rendered in two steps,
1. Step 1 - while site is loading - font is rendered
2. Step 2 - at the end of loading - font is re-rendered a little differently

I also seen this while typing in Firefox - font sometimes flashes skinny then goes back to being more full normal looking.

So for some reason Firefox re-renders the font - I cannot fathom this being good for performance.

IE10 works fine.

NV 9400M G / W8 RP x86_32
That's Bug 760299.
Whiteboard: Font issues with Win 8/Nvidia: bug 760299
Confirmed with Windows 8 RTM 32 bit with GMA x3100.
I'm seeing font glitches again in Firefox on Win 8 RTM. I'm using an ADM HD 6900. Interesting that Firefox thinks that ClearType is off...? I checked the Windows setting, and it's definitely on.

Graphics
Adapter Description AMD Radeon HD 6900 Series
Vendor ID 0x1002
Device ID0 x6718
Adapter RAM 2048
Adapter Drivers aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Driver Version 8.982.0.0
Driver Date 7-27-2012
Direct2D Enabled true
DirectWrite Enabled true (6.2.9200.16384)
ClearType Parameters ClearType parameters not found
WebGL Renderer Google Inc. -- ANGLE (AMD Radeon HD 6900 Series) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
GPU Accelerated Windows1/1 Direct3D 10
AzureBackenddirect2d
Ditto to everyone else on the font glitches. This bug is alive and well on Win8 Pro RTM x64, running on top of a GeForce GTX 680 with the latest NVIDIA drivers (306.02). The only workaround for now is to disable Direct2D.

Adapter Description	NVIDIA GeForce GTX 680
Vendor ID	0x10de
Device ID	0x1180
Adapter RAM	2048
Adapter Drivers	nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version	9.18.13.602
Driver Date	8-22-2012
Direct2D Enabled	true
DirectWrite Enabled	true (6.2.9200.16384)
ClearType Parameters	ClearType parameters not found
WebGL Renderer	Google Inc. -- ANGLE (NVIDIA GeForce GTX 680) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
GPU Accelerated Windows	Windows1/1 Direct3D 10
This bug is not about font issues under Win 8. There is bug 760299 for that (Nvidia).
Fill another bug if you want to report a new issue because this current bug becomes messed-up.
(In reply to Loic from comment #110)
> This bug is not about font issues under Win 8. There is bug 760299 for that
> (Nvidia).
> Fill another bug if you want to report a new issue because this current bug
> becomes messed-up.

I don't have an NVidia graphics card, so I'm pretty sure this bug is for me :)
Whiteboard: Font issues with Win 8/Nvidia: bug 760299 → Font issues with Win 8/Nvidia: bug 760299, [Win8]
Keywords: qawanted
QA Contact: mozillamarcia.knous
Attached image Text rendering glitch
Text is blurring while mouse pointer is moving on the page.
My configuration: http://pastebin.com/2wpekedG.
Played with
gfx.font_rendering.cleartype.always_use_for_content
gfx.font_rendering.directwrite.enabled
gfx.font_rendering.graphite.enabled
gfx.direct2d.disabled
-- did not help.
I have AMD Radeon 5870 and the latest drivers for Win 8 x64 RTM.
Evgeny : Can you please help with some more information a)Are you having an Nvidia graphics card as well ? This info will help us in identify the association of font glitches with this bug b)If so , any more specification wrt to the hardware you may have will be helpful c)Do you this intermittently in particular scenario's or very often ?
bhavana bajaj, see previous 2 posts. All information is there.
Marcia, can we try reproducing this based on comment 113,114 ?
I have AMD Radeon 6870 and the latest drivers for Win 8 x64 RTM and i have this bug too.
I'm seeing laggy YouTube videos. Primarily, the mouse just 'floats' when I'm trying to interact with them. This only occurs with D2D on.

  Application Basics

        Name
        Firefox

        Version
        16.0

        User Agent
        Mozilla/5.0 (Windows NT 6.2; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0

  Extensions

        Name

        Version

        Enabled

        ID

        1Password
        3.9.9.b2
        true
        onepassword@agilebits.com

        Adblock Plus
        2.1.2
        true
        {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

        Add-on Compatibility Reporter
        1.1
        true
        compatibility@addons.mozilla.org

        English (Australian) Dictionary
        2.1.2
        true
        en-AU@dictionaries.addons.mozilla.org

        LogMeIn, Inc. Remote Access Plugin
        1.0.0.932
        true
        LogMeInClient@logmein.com

  Important Modified Preferences

        gfx.direct2d.disabled
        true

        gfx.direct3d.prefer_10_1
        true

        layers.acceleration.disabled
        true

  Graphics

        Adapter Description
        AMD Radeon HD 6900 Series

        Vendor ID
        0x1002

        Device ID
        0x6718

        Adapter RAM
        2048

        Adapter Drivers
        aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64

        Driver Version
        8.982.0.0

        Driver Date
        7-27-2012

        Direct2D Enabled
        false

        DirectWrite Enabled
        false (6.2.9200.16384)

        ClearType Parameters
        ClearType parameters not found

        WebGL Renderer
        Google Inc. -- ANGLE (AMD Radeon HD 6900 Series) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)

        GPU Accelerated Windows
        0

  JavaScript

        Incremental GC
        1

  Accessibility

        Activated
        0

        Prevent Accessibility
        0

  Library Versions

        Expected minimum version

        Version in use

        NSPR
        4.9.2
        4.9.2

        NSS
        3.13.6.0 Basic ECC
        3.13.6.0 Basic ECC

        NSS Util
        3.13.6.0
        3.13.6.0

        NSS SSL
        3.13.6.0 Basic ECC
        3.13.6.0 Basic ECC

        NSS S/MIME
        3.13.6.0 Basic ECC
        3.13.6.0 Basic ECC
(In reply to Jonathan Guerin from comment #119)
> I'm seeing laggy YouTube videos. Primarily, the mouse just 'floats' when I'm
> trying to interact with them. This only occurs with D2D on.
> 

I lie - it's still happening with D2D off :(
(In reply to Jonathan Guerin from comment #120)
> (In reply to Jonathan Guerin from comment #119)
> > I'm seeing laggy YouTube videos. Primarily, the mouse just 'floats' when I'm
> > trying to interact with them. This only occurs with D2D on.
> > 
> 
> I lie - it's still happening with D2D off :(

This isn't a gfx problem then, sounds like a responsiveness problem. Would you mind filing a bug on this with details on what you see and your hardware setup?
(In reply to Jim Mathies [:jimm] from comment #121)
> (In reply to Jonathan Guerin from comment #120)
> > (In reply to Jonathan Guerin from comment #119)
> > > I'm seeing laggy YouTube videos. Primarily, the mouse just 'floats' when I'm
> > > trying to interact with them. This only occurs with D2D on.
> > > 
> > 
> > I lie - it's still happening with D2D off :(
> 
> This isn't a gfx problem then, sounds like a responsiveness problem. Would
> you mind filing a bug on this with details on what you see and your hardware
> setup?

Filed as #792832
(In reply to bhavana bajaj [:bajaj] from comment #117)
> Marcia, can we try reproducing this based on comment 113,114 ?

We don't currently have any of the cards mentioned - we would have to source one in order to test this.
I found this bug is resolved on Firefox 16.
(In reply to Marcia Knous [:marcia] from comment #123)
> (In reply to bhavana bajaj [:bajaj] from comment #117)
> > Marcia, can we try reproducing this based on comment 113,114 ?
> 
> We don't currently have any of the cards mentioned

Any luck in sourcing the hardware yet?
I did some testing under Windows 8 Pro 64-bit:
 * NVidia GeForce 8600GT with 306.97 driver
 * AMD Radeon HD6450 with Catalyst 12.11 driver

gfx.font_rendering.cleartype.always_use_for_content => false
gfx.font_rendering.directwrite.enabled => false
gfx.font_rendering.graphite.enabled => false
gfx.direct2d.disabled => false
> none of the described issues were reproducible

gfx.font_rendering.cleartype.always_use_for_content => true
gfx.font_rendering.directwrite.enabled => true
gfx.font_rendering.graphite.enabled => true
gfx.direct2d.disabled => true
> none of the described issues were reproducible

I tested Firefox 17.0b4 and Firefox 7.0. Unfortunately I was not able to reproduce any of these issues. Granted this is not the exact same hardware/software reported in comment 113 and comment 114 but I think it's a close approximation.  Based on this and the wide array of reported cards on this bug, I'm not confident sourcing the exact configuration in comment 114 will be a valuable use of time and money.

Dropping qawanted from this bug for the time being. I'm not sure what more we can do.
Keywords: qawanted
Have this problem too Windows8 x64, ATI 7970 (not overclocked from factory or otherwise), catalyst driver 12.10 (10/22/2012). Issue seems specific to Firefox and youtube videos. Firefox version 17.0.1
Screenshot:
http://img29.imageshack.us/img29/1765/firefoxdisplaybug.jpg
Bogdan, how often do you see this issue?

What is the result with the following prefs:
gfx.font_rendering.cleartype.always_use_for_content => false
gfx.font_rendering.directwrite.enabled => false
gfx.font_rendering.graphite.enabled => false
gfx.direct2d.disabled => false

What is the result with the following prefs:
gfx.font_rendering.cleartype.always_use_for_content => true
gfx.font_rendering.directwrite.enabled => true
gfx.font_rendering.graphite.enabled => true
gfx.direct2d.disabled => true

Could you try previous Firefox releases to see if it reproduces earlier? This first appeared in Firefox 7 based on comment 0. If this is a regression we'd need to find the exact version where this started.

Your help here would be greatly appreciated because we've been unable to reproduce this in QA.
Incidence is very low ...in nearly two months I have only seen it twice or three times ..it goes away if i minimize and restore, or parts of it if i move other windows over. Not very annoying as I said ...I am more bugged out by flash content always stealing focus and switching to another window or instance (like alt-tab except I am not pressing anything just open in a new tab or window, which switches to another instance at random or plays in the background)...but that is another topic... 
To the issue at hand, I am not sure I can reproduce it, but will try with those settings over the weekend.
If I were to suspect something I would blame a conflict in accessing resources between playing a video in KMP or PotPlayer (VMR9HQ render) and having opened a Firefox window with a Youtube video while switching/pausing between the two ...therefore a driver issue to be solved by ATI in the way it addresses windows 8 and its new DWM or even WDDM 1.2 (or whatever implementation W8 has).
Have this problem too 

OS: Windows 8 Pro, 64-bit
GPU: Quadro FX 770M
driver: 276.21

Screenshot:
Use hardware acceleration when available: ture
http://i.imgur.com/gjdOq.png
http://i.imgur.com/EC6O8.png

Use hardware acceleration when available: false
http://i.imgur.com/M58NG.png


  Important Modified Preferences

      Name

      Value

        accessibility.typeaheadfind.flashBar
        0

        browser.cache.disk.capacity
        358400

        browser.cache.disk.smart_size.first_run
        false

        browser.cache.disk.smart_size.use_old_max
        false

        browser.cache.disk.smart_size_cached_value
        358400

        browser.places.smartBookmarksVersion
        4

        browser.startup.homepage_override.buildID
        20130104151925

        browser.startup.homepage_override.mstone
        18.0

        dom.mozApps.used
        true

        extensions.lastAppVersion
        18.0

        general.useragent.locale
        en-US

        network.cookie.prefsMigrated
        true

        places.history.expiration.transient_current_max_pages
        104760

        privacy.sanitize.migrateFx3Prefs
        true

  Graphics

        Adapter Description
        NVIDIA Quadro FX 770M

        Adapter Drivers
        nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um

        Adapter RAM
        512

        ClearType Parameters
        DISPLAY1 [ Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300 ] DISPLAY2 [ Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300 ]

        Device ID
        0x065c

        Direct2D Enabled
        true

        DirectWrite Enabled
        true (6.2.9200.16433)

        Driver Date
        10-18-2011

        Driver Version
        8.17.12.7621

        GPU #2 Active
        false

        GPU Accelerated Windows
        1/1 Direct3D 10

        Vendor ID
        0x10de

        WebGL Renderer
        Google Inc. -- ANGLE (NVIDIA Quadro FX 770M)

        AzureCanvasBackend
        direct2d

        AzureContentBackend
        direct2d

        AzureFallbackCanvasBackend
        cairo

  JavaScript

        Incremental GC
        true

  Accessibility

        Activated
        true

        Prevent Accessibility
        0

  Library Versions

        Expected minimum version

        Version in use

        NSPR
        4.9.4
        4.9.4

        NSS
        3.14.1.0 Basic ECC
        3.14.1.0 Basic ECC

        NSSSMIME
        3.14.1.0 Basic ECC
        3.14.1.0 Basic ECC

        NSSSSL
        3.14.1.0 Basic ECC
        3.14.1.0 Basic ECC

        NSSUTIL
        3.14.1.0
        3.14.1.0
(In reply to locy69+mozilla from comment #131)
> Have this problem too 
> 
> OS: Windows 8 Pro, 64-bit
> GPU: Quadro FX 770M
> driver: 276.21

This driver is really out of date. Can you please update to the current 310.90 driver and see if your issues reproduce?
Just wondering ist there any update regarding this issue?

I am using Firefox v21.0 and have a Radeon HD 7870 and also experience GFX glitches if hardware acceleration or more precise gfx.direct2d.disabled is false (if I set this to true I can keep hardware acceleration itself and the glitches are gone)

I am mostly experiencing it when scrolling, especially when opening the history (order by last visited page) and it effects the scrollbar and the text that is scrolled.
Forgot to mention: I am using Catalyst v13.4
Depends on: 880950
Severity: normal → S3

The severity field for this bug is relatively low, S3. However, the bug has 11 duplicates, 23 votes and 63 CCs.
:bhood, could you consider increasing the bug severity?

For more information, please visit auto_nag documentation.

Flags: needinfo?(bhood)

The last needinfo from me was triggered in error by recent activity on the bug. I'm clearing the needinfo since this is a very old bug and I don't know if it's still relevant.

Flags: needinfo?(bhood)

Unable to reproduce in current versions.

Status: REOPENED → RESOLVED
Closed: 12 years ago1 year ago
Resolution: --- → WORKSFORME
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