Closed Bug 686782 Opened 14 years ago Closed 2 years ago

GFX glitches on windows 8 (with D2D)

Categories

(Core :: Graphics, defect)

Product:
Core
Component:
Graphics
Version:
7 Branch
Platform:
x86_64
Windows 8
Type:
defect

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: u310142, Unassigned)

References

Details

(Whiteboard: Font issues with Win 8/Nvidia: bug 760299, [Win8])

Attachments

(7 files)

glitch.png
7.26 KB, image/png
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glitch 2
6.84 KB, image/png
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Issue
255.24 KB, image/png
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Issue 2 (Also affects scrollbar)
162.51 KB, image/png
Details
Font anomalies
55.54 KB, image/png
Details
Font anomalies (good)
66.67 KB, image/png
Details
Text rendering glitch
9.05 KB, image/png
Details
Attached image glitch.png —
User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:7.0) Gecko/20100101 Firefox/7.0 Build ID: 20110908135051 Steps to reproduce: Start firefox 7 beta and Nightly on Windows 8. Actual results: All kinds of graphical glitches with HA enabled. Expected results: No glitches
Attached image glitch 2 —
about:support GFX section: Graphics Adapter Description NVIDIA GeForce 9600M GT Vendor ID 10de Device ID 0649 Adapter RAM 512 Adapter Drivers nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Driver Version 8.17.12.8527 Direct2D Enabled true DirectWrite Enabled true (6.2.8102.0) ClearType Parameters ClearType parameters not found WebGL Renderer false GPU Accelerated Windows 1/1 Direct3D 10
This is interesting, it's hard to say if this is because of a bug in windows or not.
OS: Windows NT → Other
OS: Other → Windows 8
I can confirm with HA enabled (GTX560Ti). Firefox 7 beta + Win 8 DP.
Confirming, all sorts of graphical glitches occur in the browser chrome (tabs/titlebar buttons/toolbar buttons/etc) with hardware acceleration enabled in Windows 8 Developer Preview (latest UX Nightly, Nvidia GT230).
Confirming, Bug 687253 is a similar one, although on the latest firefox nightly
Ok, so: D2D with layers = glitches D2D without layers = glitches Layers alone (D3D9) = no glitches disabling azure makes no difference
This may sound dumb, but have you installed the official nvidia drivers(280.27), because I think the driver number you provided (8.17.12.8527 ) means that you have the default microsoft driver, which performs really badly in games.
I, personally, installed the Nvidia drivers, but they do not fix this bug.
(In reply to Daniel Siladji from comment #8) > This may sound dumb, but have you installed the official nvidia > drivers(280.27), because I think the driver number you provided (8.17.12.8527 > ) means that you have the default microsoft driver, which performs really > badly in games. I have 285.27 beta installed. Last 5 digits of that number show the driver version. ;)
(In reply to bb10 from comment #10) > (In reply to Daniel Siladji from comment #8) > > This may sound dumb, but have you installed the official nvidia > > drivers(280.27), because I think the driver number you provided (8.17.12.8527 > > ) means that you have the default microsoft driver, which performs really > > badly in games. > > I have 285.27 beta installed. Last 5 digits of that number show the driver > version. ;) Oh, ok than :). I wonder why it is still not confirmed...
I can also confirm this happening on 2 of my machines running Firefox 7.0.1 and Thunderbird 7.0.1 running the latest Nvidia drivers. These graphical glitches only seem to happen on Mozilla products, haven't seen it on any other application. This bug should be confirmed.
Summary: GFX glitches on windows 8 (with D2D and layers) → GFX glitches on windows 8 (with D2D)
Confirming. Nightly running on Windows 8 build 8102 with nVidia drivers 285.38. Firefox is the only application having trouble. In addition, it seems to have something to do with image decoding, as images from content will sometimes leak into the chrome, as well as sometimes disappear in content as well (though that may also be a different problem).
Yup, I'm seeing the same thing with Firefox 7.0.1.
Same issues here with Firefox 9 beta with the Win8 8102 build on an Inspiron laptop with a Core2Duo and GeForce 8400M GS video.
Still seeing this on the "Consumer Preview". Haven't installed a more recent driver yet though, but I'm sure that won't change anything. It comes with 270.45.
bb10 , would you mind testing with hardware acceleration turned off to see if the issue persists.
(In reply to bb10 from comment #7) > Ok, so: > > D2D with layers = glitches > D2D without layers = glitches > Layers alone (D3D9) = no glitches > disabling azure makes no difference ah never mind.
A colleague has an ATI card, and doesn't exhibit this behavior. Seems like it might be an NVidia issue? I did a quick scan through the comments of both bugs mentioning this and saw all GFXs were Nvidia... Application Basics Name Firefox Version 10.0.2 User Agent Mozilla/5.0 (Windows NT 6.2; WOW64; rv:10.0.2) Gecko/20100101 Firefox/10.0.2 Graphics Adapter Description NVIDIA Quadro FX 880M Vendor ID 10de Device ID 0a3c Adapter RAM 1024 Adapter Drivers nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Driver Version 8.17.12.7045 Driver Date 3-17-2011 Adapter RAM (GPU #2) Unknown Adapter Drivers (GPU #2) Unknown Direct2D Enabled true DirectWrite Enabled true (6.2.8250.0) ClearType Parameters ClearType parameters not found WebGL Renderer Google Inc. -- ANGLE (NVIDIA Quadro FX 880M) -- OpenGL ES 2.0 (ANGLE 0.0.0.809) GPU Accelerated Windows 1/1 Direct3D 10
Status: UNCONFIRMED → NEW
Ever confirmed: true
I'm experiencing this issue as well since installing Firefox 11.0b5 on Windows 8 Consumer Preview. Seeing all sorts of graphical anomalies, but as soon as I disabled Direct2D, all was back to normal. Here's my about:support page. Application Basics Name Firefox Version 11.0 User Agent Mozilla/5.0 (Windows NT 6.2; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0 Profile Directory Open Containing Folder Enabled Plugins about:plugins Build Configuration about:buildconfig Crash Reports about:crashes Memory Use about:memory Extensions Name Version Enabled ID Adblock Plus 2.0.3 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} DoNotTrackPlus 2.0.8 true donottrackplus@abine.com Forecastfox 2.0.21 true {0538E3E3-7E9B-4d49-8831-A227C80A7AD3} Java Console 6.0.31 true {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} NoScript 2.3.2 true {73a6fe31-595d-460b-a920-fcc0f8843232} DigitalPersona Extension 5.0.0.3790 false otis@digitalpersona.com Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.places.smartBookmarksVersion 2 browser.startup.homepage http://www.google.com/ig?hl=en browser.startup.homepage_override.buildID 20120228210006 browser.startup.homepage_override.mstone rv:11.0 browser.tabs.warnOnClose false browser.tabs.warnOnOpen false dom.disable_window_move_resize true extensions.lastAppVersion 11.0 gfx.direct2d.disabled true network.cookie.cookieBehavior 1 network.cookie.prefsMigrated true places.database.lastMaintenance 1330629776 places.history.expiration.transient_current_max_pages 104858 privacy.donottrackheader.enabled true privacy.sanitize.migrateFx3Prefs true security.warn_viewing_mixed false Graphics Adapter Description NVIDIA GeForce 9600M GT Vendor ID 0x10de Device ID 0x0649 Adapter RAM 512 Adapter Drivers nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Driver Version 8.17.12.9573 Driver Date 2-9-2012 Direct2D Enabled false DirectWrite Enabled false (6.2.8250.0) ClearType Parameters ClearType parameters not found WebGL Renderer Google Inc. -- ANGLE (NVIDIA GeForce 9600M GT ) -- OpenGL ES 2.0 (ANGLE 1.0.0.930) GPU Accelerated Windows 1/1 Direct3D 9
I'm seeing this as well. Adapter Description NVIDIA GeForce GT 440 (Microsoft Corporation - WDDM v1.2) Vendor ID 10de Device ID 0de0 Adapter RAM 1024 Adapter Drivers nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Driver Version 8.17.12.8516 Driver Date 8-21-2011 Adapter Description (GPU #2) Intel(R) HD Graphics Family (Microsoft Corporation - WDDM 1.2) Vendor ID (GPU #2) 8086 Device ID (GPU #2) 0112 Adapter RAM (GPU #2) Unknown Adapter Drivers (GPU #2) igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Driver Version (GPU #2) 9.17.10.2661 Driver Date (GPU #2) 2-22-2012 Direct2D Enabled false DirectWrite Enabled false (6.2.8250.0) ClearType Parameters ClearType parameters not found WebGL Renderer Google Inc. -- ANGLE (NVIDIA GeForce GT 440 (Microsoft Corporation - WDDM v1.2)) -- OpenGL ES 2.0 (ANGLE 0.0.0.809)GPU Accelerated Windows 1/1 Direct3D 9
Can confirm. NVIDIA GeForce GTX 560, driver version 8.17.12.9573 (latest I think) Glitches in Firefox button and tab bar (wrong colors, stray pixels, fragments of page graphics - sometimes it's quite hard to tell which tab ist the active one as several tabs show the "active" color) AND SOMETIMES IN PAGE CONTENT, e.g. YouTube, start page (logged in), left bar (with abos and suggested abos). Most of the glitches can be temporarily fixed by switching window mode (windowed-maximized) for a few seconds and then switching back, my guess is that some kind of visual buffer gets emptied then and when freshly redrawn, the components have no glitches. For probably the same reason, hovering the Firefox button will always correct its color; most times this also helps with tabs and page content.
This seems to be limited to Nvidia cards. Driver issue maybe?
I posted this bug to NVIDIA bug submissions with a link back to this page: http://nvidia-submit.custhelp.com/app/account/questions/detail/i_id/407946
I have the same issue here with FF 11. GeForce 9600M GT, driver version 295.73 on Windows 8 Consumer Preview. Disabling d2d eliminates the glitch.
I'm seeing the same issue: enabling D2D causes visual corruption. GTX 570 using the NVIDIA 296.17 driver (WDDM 1.2 driver provided through Windows Update) on Windows 8 Consumer Preview. Adapter Description NVIDIA GeForce GTX 570 Vendor ID 0x10de Device ID 0x1081 Adapter RAM 1280 Adapter Drivers nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Driver Version 9.18.12.9617 Driver Date 3-5-2012 Direct2D Enabled true DirectWrite Enabled true (6.2.8250.0) ClearType Parameters ClearType parameters not found WebGL Renderer Google Inc. -- ANGLE (NVIDIA GeForce GTX 570) -- OpenGL ES 2.0 (ANGLE 1.0.0.963) GPU Accelerated Windows 1/1 Direct3D 10 AzureBackend direct2d
I can confirm that disabling D2D stops the corruption.
yep, same here. however, ENABLING d2d does not start the corruption until firefox restarts (but I guess that's because firefox doesn't actually enable when you tick the checkbox)
(In reply to lucas.werkmeister from comment #30) >(but I guess that's because firefox doesn't actually enable > when you tick the checkbox) Yes, enabling/disabling HWA needs to restart FF.
(In reply to Loic from comment #31) > (In reply to lucas.werkmeister from comment #30) > >(but I guess that's because firefox doesn't actually enable > > when you tick the checkbox) > Yes, enabling/disabling HWA needs to restart FF. no, disabling has instant effect.
Driver 296.17 was released for Windows 8, but the issue persists. So where is the cause of issue? Nvidia driver or Mozilla Firefox?
IE10 has no issues. Anyone getting really ugly XP-era text in Firefox on W8 (D3D 10 1/1)?
Same here with Win 8 Consumer Preview 8250 64bit german. "Glitches" on FF 11 and nightly 14.xxx! I think it's between Nvidia and Win8. Just guessing. IE 10 64bit runs fine. Other browser not tested yet. Great, i'm not alone! ^^
Yes i'm sorry! I didn't how to spell the error, so "representation" sounds good for me. SORRY!
An interesting note: I get glitches with sli disabled No issues with it enabled.
i dont know if this helps, but i only seem to be getting this issue on my Nvidia GTS 450 based PC, but NOT on my ATI 4250 based PC.
What i had guess! In my psoting #35 i also guess it and now after some days using Win8 and playin' some actual games on Acer Aspire 6920G (Nvidia Grafics 9500m) i see minimum 50% less graficpower than on win7. Even so on Windows Media Center watching TV: Also here it's so called "Tearing" to see. Posting a message to nvidia last days is w/o response. Maybe we should all write an email to nvidia!
Still happens in FF 13 Beta (Mozilla/5.0 (Windows NT 6.2; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0, latest at time of writing).
This looks like an nvidia driver bug, so it looks like for now, we should blocklist hw accel on win8+nvidia.
I tested that H/W acceleration WORKS(no glitches, accelerated performance) when SLI is enabled, while the glitches are experienced on my machine with sli disabled. This does strongly suggest that there is a driver issue, unless firefox behaves differently when it detects that sli is enabled.
(In reply to Jeff Gilbert [:jgilbert] from comment #43) > This looks like an nvidia driver bug, so it looks like for now, we should > blocklist hw accel on win8+nvidia. For metro we are currently forcing D2D on all the time. If we're going to blacklist large sets of cards on Win8, we'll need to find a suitable work around for the metro browser.
We should get in contact with NVIDIA.
(In reply to Joe Drew (:JOEDREW!) from comment #46) > We should get in contact with NVIDIA. I already filed a bug report there and posted the link here: http://nvidia-submit.custhelp.com/app/account/questions/detail/i_id/407946
I also have the problem too. Application Basics Name Firefox Version 12.0 User Agent Mozilla/5.0 (Windows NT 6.2; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0 Profile Directory Show Folder Enabled Plugins about:plugins Build Configuration about:buildconfig Crash Reports about:crashes Memory Use about:memory Extensions Name Version Enabled ID Adblock Plus 2.0.3 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Important Modified Preferences Name Value browser.cache.disk.capacity 0 browser.cache.disk.smart_size.enabled false browser.cache.disk.smart_size.first_run false browser.places.smartBookmarksVersion 2 browser.startup.homepage_override.buildID 20120420145725 browser.startup.homepage_override.mstone rv:12.0 extensions.lastAppVersion 12.0 font.internaluseonly.changed true network.cookie.prefsMigrated true places.history.expiration.transient_current_max_pages 104858 privacy.clearOnShutdown.cookies false privacy.clearOnShutdown.formdata false privacy.clearOnShutdown.history false privacy.clearOnShutdown.offlineApps true privacy.clearOnShutdown.passwords true privacy.clearOnShutdown.sessions false privacy.donottrackheader.enabled true privacy.sanitize.migrateFx3Prefs true privacy.sanitize.sanitizeOnShutdown true Graphics Adapter Description NVIDIA GeForce GTX 470 Vendor ID 0x10de Device ID 0x06cd Adapter RAM 1280 Adapter Drivers nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Driver Version 9.18.12.9617 Driver Date 3-6-2012 Direct2D Enabled true DirectWrite Enabled true (6.2.8250.108) ClearType Parameters ClearType parameters not found WebGL Renderer Google Inc. -- ANGLE (NVIDIA GeForce GTX 470) -- OpenGL ES 2.0 (ANGLE 1.0.0.963) GPU Accelerated Windows 1/1 Direct3D 10 AzureBackend direct2d
Attached image Issue —
(In reply to lucas.werkmeister from comment #47) > (In reply to Joe Drew (:JOEDREW!) from comment #46) > > We should get in contact with NVIDIA. > > I already filed a bug report there and posted the link here: > http://nvidia-submit.custhelp.com/app/account/questions/detail/i_id/407946 No one can see the bug anymore on the nvidia cust help. I get an error stating I have no perms to see it.
(In reply to Ian C from comment #51) > (In reply to lucas.werkmeister from comment #47) > > (In reply to Joe Drew (:JOEDREW!) from comment #46) > > > We should get in contact with NVIDIA. > > > > I already filed a bug report there and posted the link here: > > http://nvidia-submit.custhelp.com/app/account/questions/detail/i_id/407946 > > No one can see the bug anymore on the nvidia cust help. I get an error > stating I have no perms to see it. I can still see it, but I'm unable to find it via the search, too... and I also don't see where I could change the permissions. Gah.
It's fine, I submitted another issue with them so I can see what they say :V
I can confirm scrollbar, window decorations and text garbling. disabling 2d clears the issue.
my about:support is pasted in comments of dupe #749954
Seems to be fixed with Win 8 RP (build 8400) and driver 296.65 (9.18.12.9665 / 4-22-2012 / WDDM 1.2)
Time to mark this bug as invalid, new Nvidia driver v295.73 is out and everything is working fine! Windows Release preview here.
Thanks for following up!
Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → WORKSFORME
Hey not so fast! I'm still getting this using a Geforce 520 GT and the latest driver version!
(In reply to redsign from comment #61) > Hey not so fast! I'm still getting this using a Geforce 520 GT and the > latest driver version! redsign, can you post the gfx section from about:support?
Of course: Graphics Adapter Description NVIDIA GeForce GT 520 Vendor ID 0x10de Device ID 0x1040 Adapter RAM 1023 Adapter Drivers nvd3dum nvwgf2um,nvwgf2um Driver Version 8.17.13.142 Driver Date 5-15-2012 Direct2D Enabled true DirectWrite Enabled true (6.2.8400.0) ClearType Parameters ClearType parameters not found WebGL Renderer Google Inc. -- ANGLE (NVIDIA GeForce GT 520 ) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041) GPU Accelerated Windows 1/1 Direct3D 10 AzureBackend direct2d
I don't know if this is related or not, but I'm seeing some strange font anomalies in FF 13b6 with the Win8 RP x64. If you mouseover hyperlinks, sometimes the text looks like it goes bold (see new attachments). It reminds me of when direct2d support was added to FF...on some nvidia cards, the fonts looked horrible. Here's my gfx about:support. Graphics Adapter Description NVIDIA GeForce GTX 560 Ti (Microsoft Corporation - WDDM v1.2) Vendor ID 0x10de Device ID 0x1200 Adapter RAM 1024 Adapter Drivers nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Driver Version 9.18.12.9665 Driver Date 4-22-2012 Direct2D Enabled true DirectWrite Enabled true (6.2.8400.0) ClearType Parameters ClearType parameters not found WebGL Renderer Google Inc. -- ANGLE (NVIDIA GeForce GTX 560 Ti (Microsoft Corporation - WDDM v1.2)) -- OpenGL ES 2.0 (ANGLE 1.0.0.963) GPU Accelerated Windows 1/1 Direct3D 10 AzureBackend direct2d
Attached image Font anomalies —
Attached image Font anomalies (good) —
The difference between your screenshots is that the "bad" one does not have proper subpixel antialiasing, only grayscale font smoothing, while the "good" one has subpixel (cleartype) rendering. I'd suggest filing a new bug about this, as it's a different problem than what's shown in the earlier images, with a specific testcase and detailed steps to reproduce if at all possible.
Thanks Jonathan. I would bet that this is also an Nvidia/Win8 issue.
Font issues: NVIDIA GeForce GTX 560 Ti 9.18.12.9665, 4-22-2012 General rendering Issues: NVIDIA GeForce GTX 570 9.18.12.9617, 3-5-2012 NVIDIA GeForce GTX 470 9.18.12.9617, 3-6-2012 NVIDIA GeForce GT 520 8.17.13.142, 5-15-2012 9.18.12.9665, 4-22-2012 fixed? NVIDIA GeForce 8600 GT 9.18.12.9617, 3-6-2012 NVIDIA Quadro FX 880M 8.17.12.7045, 3-17-2011 NVIDIA GeForce 9600M GT 8.17.12.8527 NVIDIA GeForce GT 440 9.17.10.2661, 2-22-2012 Hey all, please update the above list per your experience so we can get an accurate representation of the situation. Also, please only report issues / fixes for the latest Win8 Release Preview.
Status: RESOLVED → REOPENED
Resolution: WORKSFORME → ---
So I'm seeing some font weirdness at times. I've mostly noticed it with lowercase 'v's looking odd. My laptop's got a dual video setup, so I'm not sure exactly where it fits in the list: Adapter Description Intel(R) HD Graphics Family (Microsoft Corporation - WDDM 1.2) Vendor ID 0x8086 Device ID 0x0116 Adapter RAM Unknown Adapter Drivers igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Driver Version 9.17.10.2736 Driver Date 4-21-2012 Adapter Description (GPU #2) NVIDIA GeForce GT 555M Vendor ID (GPU #2) 0x10de Device ID (GPU #2) 0x124d Adapter RAM (GPU #2) 3072 Adapter Drivers (GPU #2) nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Driver Version (GPU #2) 9.18.12.9617 Driver Date (GPU #2) 3-6-2012 Direct2D Enabled true DirectWrite Enabled true (6.2.8400.0) ClearType Parameters ClearType parameters not found WebGL Renderer Blocked for your graphics card because of unresolved driver issues. GPU Accelerated Windows 1/1 Direct3D 10 AzureBackend direct2d
Still seeing issues with the release preview. But that may be because I'm running the 301.42 Win7 drivers as temporary solution for another problem, as I don't believe any problems occurred with the built-in 296.65 drivers.
This doesn't look like our issue. I just ran Microsoft Office 2010 on my Windows 7 laptop and saw similar problems exhibited with Firefox.
Just installed Release Preview, and this issue seems to be fixed (I didn't even have to download the driver, it was pre-installed; is that normal?), but now I'm seeing the font-issue. Do we have a separate report for that yet?
The pre-installed driver is a generic one from Microsoft and not the full-featured one from Nvidia.
(In reply to redsign from comment #74) > The pre-installed driver is a generic one from Microsoft and not the > full-featured one from Nvidia. yeah, i noticed that when i tried to actually use the graphics card :D (i.e. play a game) With the NVIDIA driver, the glitches are there again. So the interesting thing to note is probably that the strange fonts can happen with the default driver too. Karten-Beschreibung NVIDIA GeForce GTX 560 Vendor-ID 0x10de Geräte-ID 0x1201 Karten-RAM 1024 Karten-Treiber nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Treiber-Version 9.18.12.9617 Treiber-Datum 3-5-2012 Direct2D aktiviert true DirectWrite aktiviert true (6.2.8400.0) ClearType-Parameter ClearType-Parameter nicht gefunden WebGL-Renderer Google Inc. -- ANGLE (NVIDIA GeForce GTX 560 ) -- OpenGL ES 2.0 (ANGLE 1.0.0.963)GPU-beschleunigte Fenster1/1 Direct3D 10 AzureBackend direct2d
I was seeing the weird fonts issue on the Win 8 CP and im still seeing it with the RP.Tried CP drivers,generic drivers from Microsoft and win7 cat 12.4 drivers,but still see weird fonts when hovering links and stuff.Using laptop with mobility radeon hd5650. BTW i noticed that in everyone's graphics stats post from about:support the "ClearType Parameters" field says "ClearType parameters not found",which is not the case in win 7.Maybe that is the cause for the weird fonts? Adapter Description AMD Radeon HD 6500M/5600/5700 Series(its actually a hd5650) Vendor ID 0x1002 Device ID 0x68c1 Adapter RAM 1024 Adapter Drivers aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Driver Version 8.961.0.0 Driver Date 4-5-2012 Direct2D Enabled true DirectWrite Enabled true (6.2.8400.0) ClearType Parameters ClearType parameters not found WebGL Renderer Google Inc. -- ANGLE (AMD Radeon HD 6500M/5600/5700 Series) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041) GPU Accelerated Windows 1/1 Direct3D 10 AzureBackend direct2d
Sry for double posting.I forgot to mention that i don't see the weird fonts issue on all sites,but just on some and it is consistently reproducible on the ones that have it.
(In reply to nasko_naskov from comment #77) > BTW i noticed that in everyone's graphics stats post from about:support the > "ClearType Parameters" field says "ClearType parameters not found",which is > not the case in win 7.Maybe that is the cause for the weird fonts? I don't think so. I saw previously this message in my profile on Win 7. After running the ClearType Text Tuner in Win 7 to set ClearType parameters (see http://windows.microsoft.com/en-US/windows7/Make-text-easier-to-read-using-ClearType ) Firefox was able to display ClearType values. It is surely the same procedure on Win 8.
The rendering problems are fixed in the RP, but as mentioned, some sites have font rendering issues.
then can we please open a different report for the font issues? and it doesn't seem to me like ClearType didn't work, looks fine...
i have this bug too !
[Please do not add "me too" comments but instead click the "Vote" link under "Importance".]
Nvidia has released GeForce 302.80 Win8 drivers for Win8 Release Preview, can those testing Win8 RP try these drivers and see if this is fixed? http://www.nvidia.com/object/win8-32bit-302.80-preview-driver.html http://www.nvidia.com/object/win8-64bit-302.80-preview-driver.html
Latest driver list for general rendering Issues: NVIDIA GeForce 8600 GT 9.18.12.9617, 3-6-2012 NVIDIA Quadro FX 880M 8.17.12.7045, 3-17-2011 NVIDIA GeForce 9600M GT 8.17.12.8527 NVIDIA GeForce GT 440 9.17.10.2661, 2-22-2012 NVIDIA GeForce GTX 470 9.18.12.9617, 3-6-2012 NVIDIA GeForce GT 520 8.17.13.142, 5-15-2012 9.18.12.9665, 4-22-2012 fixed? NVIDIA GeForce GT 555M 9.18.12.9617, 3-6-2012 NVIDIA GeForce GTX 560 9.18.12.9617, 3-5-2012 NVIDIA GeForce GTX 570 9.18.12.9617, 3-5-2012
downloading the new driver, thanks for the update! btw, windows 8 rp seems to reset the driver on every restart of the computer, let's see if that gets fixed too...
looking good... looking good! GFX glitches seem to be gone completely, but the font issue is still there.
The GFX glitches seem to be gone for me as well after I updated the nVidia drivers.
Yes, with the 302.80 drivers the glitches are gone. Finally :)
No glitches withe the 302.80 drivers with the GT 520, too. Thanks NVD for the update, I was already waiting for that preview driver.
So is the random fuzzy font changing a Firefox issue or a Win8 one?Im on notebook with ATI videocard and Win8 RP and never had any kind of visual glitches or breakage.Just the random fuzzy fonts on some sites.BTW the fuzzy fonts issue is present on this site too.
I think I have seen the font issue in LibreOffice once (also win8rp, of course), so it might not even be a Firefox issue. (In reply to nasko_naskov from comment #95) > So is the random fuzzy font changing a Firefox issue or a Win8 one?Im on > notebook with ATI videocard and Win8 RP and never had any kind of visual > glitches or breakage.Just the random fuzzy fonts on some sites.BTW the fuzzy > fonts issue is present on this site too. The GFX glitches were NVIDIA only, the fonts probably too.
Confirming this bug on Intel HD Graphics 2000 Card name: Intel(R) HD Graphics Manufacturer: Intel Corporation Chip type: Intel(R) HD Graphics Family DAC type: Internal Device Type: Full Device Device Key: Enum\PCI\VEN_8086&DEV_0106&SUBSYS_FC501179&REV_09 Display Memory: 1696 MB Dedicated Memory: 64 MB Shared Memory: 1632 MB Current Mode: 1366 x 768 (32 bit) (60Hz) Monitor Name: Monitor PnP genérico Monitor Model: unknown Monitor Id: SEC5541 Native Mode: 1366 x 768(p) (59.998Hz) Output Type: Internal Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32 Driver File Version: 9.17.0010.2729 (English) Driver Version: 9.17.10.2729 DDI Version: 10.1 Feature Levels: 10.1,10.0,9.3,9.2,9.1 Driver Model: WDDM 1.2 Graphics Preemption: DMA Compute Preemption: DMA Driver Attributes: Final Retail Driver Date/Size: 6/11/2012 20:51:20, 7920640 bytes WHQL Logo'd: No WHQL Date Stamp: None Device Identifier: {D7B78E66-4246-11CF-6078-5ADCB7C2C435} Vendor ID: 0x8086 Device ID: 0x0106 SubSys ID: 0xFC501179 Revision ID: 0x0009 Driver Strong Name: oem4.inf:5f63e534c4a533dd:iSNBM0:9.17.10.2729:pci\ven_8086&dev_0106 Rank Of Driver: 00E02001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled Disabling HWA fixes the problem, im supposed to have installed the latest driver on Intel webpage over the Microsoft one
The issue appears to have been resolved here at least by one of the recent nightlys.
Sidenote for the people with the font rendering issue. It is reported in Bug 762099.
Goddamit! I meant Bug 760299.
Temporary fix: Head to - about:config and search for - gfx.direct2d.disabled - set to "TRUE"
Tested Fix on Aurora/Firefox/Beta - Windows 8 - Seems to fix the issue - Though it's enabled on Windows 7 (That's my second OS) and the rendering seems to be fine so it must be a driver issue.
As I've stated before, it has to be a driver or Windows issue. I've seen similar symptoms with Office 2010.
Font in Firefox seems rendered in two steps, 1. Step 1 - while site is loading - font is rendered 2. Step 2 - at the end of loading - font is re-rendered a little differently I also seen this while typing in Firefox - font sometimes flashes skinny then goes back to being more full normal looking. So for some reason Firefox re-renders the font - I cannot fathom this being good for performance. IE10 works fine. NV 9400M G / W8 RP x86_32
That's Bug 760299.
Whiteboard: Font issues with Win 8/Nvidia: bug 760299
Confirmed with Windows 8 RTM 32 bit with GMA x3100.
I'm seeing font glitches again in Firefox on Win 8 RTM. I'm using an ADM HD 6900. Interesting that Firefox thinks that ClearType is off...? I checked the Windows setting, and it's definitely on. Graphics Adapter Description AMD Radeon HD 6900 Series Vendor ID 0x1002 Device ID0 x6718 Adapter RAM 2048 Adapter Drivers aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Driver Version 8.982.0.0 Driver Date 7-27-2012 Direct2D Enabled true DirectWrite Enabled true (6.2.9200.16384) ClearType Parameters ClearType parameters not found WebGL Renderer Google Inc. -- ANGLE (AMD Radeon HD 6900 Series) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041) GPU Accelerated Windows1/1 Direct3D 10 AzureBackenddirect2d
Ditto to everyone else on the font glitches. This bug is alive and well on Win8 Pro RTM x64, running on top of a GeForce GTX 680 with the latest NVIDIA drivers (306.02). The only workaround for now is to disable Direct2D. Adapter Description NVIDIA GeForce GTX 680 Vendor ID 0x10de Device ID 0x1180 Adapter RAM 2048 Adapter Drivers nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Driver Version 9.18.13.602 Driver Date 8-22-2012 Direct2D Enabled true DirectWrite Enabled true (6.2.9200.16384) ClearType Parameters ClearType parameters not found WebGL Renderer Google Inc. -- ANGLE (NVIDIA GeForce GTX 680) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041) GPU Accelerated Windows Windows1/1 Direct3D 10
This bug is not about font issues under Win 8. There is bug 760299 for that (Nvidia). Fill another bug if you want to report a new issue because this current bug becomes messed-up.
(In reply to Loic from comment #110) > This bug is not about font issues under Win 8. There is bug 760299 for that > (Nvidia). > Fill another bug if you want to report a new issue because this current bug > becomes messed-up. I don't have an NVidia graphics card, so I'm pretty sure this bug is for me :)
Whiteboard: Font issues with Win 8/Nvidia: bug 760299 → Font issues with Win 8/Nvidia: bug 760299, [Win8]
Keywords: qawanted
QA Contact: mozillamarcia.knous
Attached image Text rendering glitch —
Text is blurring while mouse pointer is moving on the page.
My configuration: http://pastebin.com/2wpekedG. Played with gfx.font_rendering.cleartype.always_use_for_content gfx.font_rendering.directwrite.enabled gfx.font_rendering.graphite.enabled gfx.direct2d.disabled -- did not help.
I have AMD Radeon 5870 and the latest drivers for Win 8 x64 RTM.
Evgeny : Can you please help with some more information a)Are you having an Nvidia graphics card as well ? This info will help us in identify the association of font glitches with this bug b)If so , any more specification wrt to the hardware you may have will be helpful c)Do you this intermittently in particular scenario's or very often ?
bhavana bajaj, see previous 2 posts. All information is there.
Marcia, can we try reproducing this based on comment 113,114 ?
I have AMD Radeon 6870 and the latest drivers for Win 8 x64 RTM and i have this bug too.
I'm seeing laggy YouTube videos. Primarily, the mouse just 'floats' when I'm trying to interact with them. This only occurs with D2D on. Application Basics Name Firefox Version 16.0 User Agent Mozilla/5.0 (Windows NT 6.2; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0 Extensions Name Version Enabled ID 1Password 3.9.9.b2 true onepassword@agilebits.com Adblock Plus 2.1.2 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Add-on Compatibility Reporter 1.1 true compatibility@addons.mozilla.org English (Australian) Dictionary 2.1.2 true en-AU@dictionaries.addons.mozilla.org LogMeIn, Inc. Remote Access Plugin 1.0.0.932 true LogMeInClient@logmein.com Important Modified Preferences gfx.direct2d.disabled true gfx.direct3d.prefer_10_1 true layers.acceleration.disabled true Graphics Adapter Description AMD Radeon HD 6900 Series Vendor ID 0x1002 Device ID 0x6718 Adapter RAM 2048 Adapter Drivers aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Driver Version 8.982.0.0 Driver Date 7-27-2012 Direct2D Enabled false DirectWrite Enabled false (6.2.9200.16384) ClearType Parameters ClearType parameters not found WebGL Renderer Google Inc. -- ANGLE (AMD Radeon HD 6900 Series) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041) GPU Accelerated Windows 0 JavaScript Incremental GC 1 Accessibility Activated 0 Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.9.2 4.9.2 NSS 3.13.6.0 Basic ECC 3.13.6.0 Basic ECC NSS Util 3.13.6.0 3.13.6.0 NSS SSL 3.13.6.0 Basic ECC 3.13.6.0 Basic ECC NSS S/MIME 3.13.6.0 Basic ECC 3.13.6.0 Basic ECC
(In reply to Jonathan Guerin from comment #119) > I'm seeing laggy YouTube videos. Primarily, the mouse just 'floats' when I'm > trying to interact with them. This only occurs with D2D on. > I lie - it's still happening with D2D off :(
(In reply to Jonathan Guerin from comment #120) > (In reply to Jonathan Guerin from comment #119) > > I'm seeing laggy YouTube videos. Primarily, the mouse just 'floats' when I'm > > trying to interact with them. This only occurs with D2D on. > > > > I lie - it's still happening with D2D off :( This isn't a gfx problem then, sounds like a responsiveness problem. Would you mind filing a bug on this with details on what you see and your hardware setup?
(In reply to Jim Mathies [:jimm] from comment #121) > (In reply to Jonathan Guerin from comment #120) > > (In reply to Jonathan Guerin from comment #119) > > > I'm seeing laggy YouTube videos. Primarily, the mouse just 'floats' when I'm > > > trying to interact with them. This only occurs with D2D on. > > > > > > > I lie - it's still happening with D2D off :( > > This isn't a gfx problem then, sounds like a responsiveness problem. Would > you mind filing a bug on this with details on what you see and your hardware > setup? Filed as #792832
(In reply to bhavana bajaj [:bajaj] from comment #117) > Marcia, can we try reproducing this based on comment 113,114 ? We don't currently have any of the cards mentioned - we would have to source one in order to test this.
I found this bug is resolved on Firefox 16.
(In reply to Marcia Knous [:marcia] from comment #123) > (In reply to bhavana bajaj [:bajaj] from comment #117) > > Marcia, can we try reproducing this based on comment 113,114 ? > > We don't currently have any of the cards mentioned Any luck in sourcing the hardware yet?
I did some testing under Windows 8 Pro 64-bit: * NVidia GeForce 8600GT with 306.97 driver * AMD Radeon HD6450 with Catalyst 12.11 driver gfx.font_rendering.cleartype.always_use_for_content => false gfx.font_rendering.directwrite.enabled => false gfx.font_rendering.graphite.enabled => false gfx.direct2d.disabled => false > none of the described issues were reproducible gfx.font_rendering.cleartype.always_use_for_content => true gfx.font_rendering.directwrite.enabled => true gfx.font_rendering.graphite.enabled => true gfx.direct2d.disabled => true > none of the described issues were reproducible I tested Firefox 17.0b4 and Firefox 7.0. Unfortunately I was not able to reproduce any of these issues. Granted this is not the exact same hardware/software reported in comment 113 and comment 114 but I think it's a close approximation. Based on this and the wide array of reported cards on this bug, I'm not confident sourcing the exact configuration in comment 114 will be a valuable use of time and money. Dropping qawanted from this bug for the time being. I'm not sure what more we can do.
Keywords: qawanted
Have this problem too Windows8 x64, ATI 7970 (not overclocked from factory or otherwise), catalyst driver 12.10 (10/22/2012). Issue seems specific to Firefox and youtube videos. Firefox version 17.0.1 Screenshot: http://img29.imageshack.us/img29/1765/firefoxdisplaybug.jpg
Bogdan, how often do you see this issue? What is the result with the following prefs: gfx.font_rendering.cleartype.always_use_for_content => false gfx.font_rendering.directwrite.enabled => false gfx.font_rendering.graphite.enabled => false gfx.direct2d.disabled => false What is the result with the following prefs: gfx.font_rendering.cleartype.always_use_for_content => true gfx.font_rendering.directwrite.enabled => true gfx.font_rendering.graphite.enabled => true gfx.direct2d.disabled => true Could you try previous Firefox releases to see if it reproduces earlier? This first appeared in Firefox 7 based on comment 0. If this is a regression we'd need to find the exact version where this started. Your help here would be greatly appreciated because we've been unable to reproduce this in QA.
Incidence is very low ...in nearly two months I have only seen it twice or three times ..it goes away if i minimize and restore, or parts of it if i move other windows over. Not very annoying as I said ...I am more bugged out by flash content always stealing focus and switching to another window or instance (like alt-tab except I am not pressing anything just open in a new tab or window, which switches to another instance at random or plays in the background)...but that is another topic... To the issue at hand, I am not sure I can reproduce it, but will try with those settings over the weekend.
If I were to suspect something I would blame a conflict in accessing resources between playing a video in KMP or PotPlayer (VMR9HQ render) and having opened a Firefox window with a Youtube video while switching/pausing between the two ...therefore a driver issue to be solved by ATI in the way it addresses windows 8 and its new DWM or even WDDM 1.2 (or whatever implementation W8 has).
Have this problem too OS: Windows 8 Pro, 64-bit GPU: Quadro FX 770M driver: 276.21 Screenshot: Use hardware acceleration when available: ture http://i.imgur.com/gjdOq.png http://i.imgur.com/EC6O8.png Use hardware acceleration when available: false http://i.imgur.com/M58NG.png Important Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.cache.disk.smart_size_cached_value 358400 browser.places.smartBookmarksVersion 4 browser.startup.homepage_override.buildID 20130104151925 browser.startup.homepage_override.mstone 18.0 dom.mozApps.used true extensions.lastAppVersion 18.0 general.useragent.locale en-US network.cookie.prefsMigrated true places.history.expiration.transient_current_max_pages 104760 privacy.sanitize.migrateFx3Prefs true Graphics Adapter Description NVIDIA Quadro FX 770M Adapter Drivers nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM 512 ClearType Parameters DISPLAY1 [ Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300 ] DISPLAY2 [ Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300 ] Device ID 0x065c Direct2D Enabled true DirectWrite Enabled true (6.2.9200.16433) Driver Date 10-18-2011 Driver Version 8.17.12.7621 GPU #2 Active false GPU Accelerated Windows 1/1 Direct3D 10 Vendor ID 0x10de WebGL Renderer Google Inc. -- ANGLE (NVIDIA Quadro FX 770M) AzureCanvasBackend direct2d AzureContentBackend direct2d AzureFallbackCanvasBackend cairo JavaScript Incremental GC true Accessibility Activated true Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.9.4 4.9.4 NSS 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC NSSSMIME 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC NSSSSL 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC NSSUTIL 3.14.1.0 3.14.1.0
(In reply to locy69+mozilla from comment #131) > Have this problem too > > OS: Windows 8 Pro, 64-bit > GPU: Quadro FX 770M > driver: 276.21 This driver is really out of date. Can you please update to the current 310.90 driver and see if your issues reproduce?
Just wondering ist there any update regarding this issue? I am using Firefox v21.0 and have a Radeon HD 7870 and also experience GFX glitches if hardware acceleration or more precise gfx.direct2d.disabled is false (if I set this to true I can keep hardware acceleration itself and the glitches are gone) I am mostly experiencing it when scrolling, especially when opening the history (order by last visited page) and it effects the scrollbar and the text that is scrolled.
Forgot to mention: I am using Catalyst v13.4
Depends on: 880950
Severity: normal → S3

The severity field for this bug is relatively low, S3. However, the bug has 11 duplicates, 23 votes and 63 CCs.
:bhood, could you consider increasing the bug severity?

For more information, please visit auto_nag documentation.

Flags: needinfo?(bhood)

The last needinfo from me was triggered in error by recent activity on the bug. I'm clearing the needinfo since this is a very old bug and I don't know if it's still relevant.

Flags: needinfo?(bhood)

Unable to reproduce in current versions.

Status: REOPENED → RESOLVED
Closed: 13 years ago → 2 years ago
Resolution: --- → WORKSFORME
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