88596 - pcworld.co.uk, thelink.co.uk, currys.co.uk and dixons.co.uk - need to upgrade hiermenus

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English Other, defect, P1)

Description

[pg]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:0.9.2) Gecko/20010628
BuildID:    2001062815



Reproducible: Always
Steps to Reproduce:
1.http://www.pcworld.co.uk 
2.search for "tft" (any search will do)
3.after a delay:
4.pop up with the words "1 exceeds the number of menu layers"

Actual Results:  pop up appears, repeatedly, for what otherwise whould be a
normal page

Expected Results:  no pop-up

I wll try to attach the actual message as an image file.

Comment 1

[pg]

Attachment: Alert message "1 exceeds the number of menu layer"

Comment 2

[David Einstein]

document.layers vs. document.all again.

Comment 3

[R.K.Aa.]

reassigning

Comment 4

[R.K.Aa.]

FWIW: I don't see the bug on a current Linux CVS build. Is this really a layers?
No popup here - all looks OK.

Comment 5

[pg]

Before assigning "evangelism" and "fixed"....
I suggest the bug is:

1) The cryptic error message 
"1 exceeds the number of menu layers" (what exactly does that mean in
english???) should be replaced by somehting like, "part of this site does not
conform to the w3c standard, and may not be displayed correctly"


2) The pop-up should only appear once.
Escaping for the site, which usually must be done by killing the window, becuase
of the repeated number of pop-ups, is just as hard as escaping from the well
known xxx sites, that use multiple windows!!!

We the mozilla users, don't create web sites, there is mozilla feature some
where that users can block the multiple opens. So please don't replace it
by something inane as multiple alerts when you hit a web site that isn't
w3c compliant
    

Pls reassign this bug so the above two "bugs" can be fixed.

Comment 6

[David Einstein]

The "1 exceeds the number of menu layers" and the multiple alerts are generated
by the javascript on the page when mozilla tells it that it document.layers does not
exist.  They are not generated by mozilla.  Mozilla is merely responding to
requests from the page to popup a window with an error message. It really is not
mozilla's responsibility to tell what the intention of the javascript code is.
Sites have a right to detect if they are connecting to an ns4 browser.  The
purpose of evangelism is to ensure that mozilla users, and users of other
browsers have a pleasant HTML experience.  That includes both working DHTML and
freedom from bad javascript code.

Comment 7

[pg]

Sorry, missunderstood the nature of the problem.
Thanks for the explaination

Comment 8

[Bob Clary [:bc] (inactive)]

-> Intl team

Comment 9

[z-aillon.c-obsolete2]

Moving to new component "West Europe".  European component is being removed. 
See bug 95808 for details.

Comment 10

[Alexandra Cheroret]

I do not undesrtand the issue. Leaving blank priority.

Comment 11

[Tristan Nitot]

With Netscape 6.2 on Win2K, I can't even do a search on "TFT". The enter key nor
the Go button do anything.
OS -> All.
Accepting bug. P3.

Comment 12

[John T Ryan]

I also got this message from the PCworld page when mousing over the menu in the
left frame. This blocked use of the popup menus to navigate the site.

Comment 13

[Sean Parsons]

I get this from the menu on the left hand side of the following page:
http://www.dixons.co.uk
I'm guessing from the OnMouseOver or something like that event (JavaScript
knowledge a little rusty).

Comment 14

[Ian Neal]

*** Bug 144976 has been marked as a duplicate of this bug. ***

Comment 15

[Ian Neal]

Updating summary to reflect problem affects all websites in Dixons group -
pcworld, Currys and Dixons

Comment 16

[Ian Neal]

*** Bug 134907 has been marked as a duplicate of this bug. ***

Comment 17

[Ian Neal]

*** Bug 130757 has been marked as a duplicate of this bug. ***

Comment 18

[Ian Neal]

*** Bug 151151 has been marked as a duplicate of this bug. ***

Comment 19

[Ian Neal]

Just to sumarise this affects:
http://www.pcworld.co.uk/
http://www.dixons.co.uk/
http://www.currys.co.uk/

Comment 20

[Ian Neal]

I've emailed [e-mail] detailing the problem and asking if
they plan to support the use of Netscape 6. Will post any response I get.

Comment 21

[Ian Neal]

Apparently heirmenu is from http://www.dhtmlab.com according to bug 157476

Comment 22

[Pascal Chevrel:pascalc]

Ian, Hiermenus problems are tracked in bug 85104

Comment 23

[Ian Neal]

also affects
http://www.thelink.co.uk/
which is another part of the Dixons group

Comment 24

[Mathieu Pillard [:mat]]

havefix: they need to upgrade hiermenus.

Comment 25

[Aaron Sloman]

Attachment: Just a comment: Opera and Konqueror work with www.pcworld.co.uk

Comment 26

[Olivier Cahagne]

*** Bug 168348 has been marked as a duplicate of this bug. ***

Comment 27

[Mathieu Pillard [:mat]]

note that they also need to sniff better as they are using a IE/NS4 sniffer,
send us ns4 javascript - document.layername.document.formname -. the IE version
- document.formname - is good for us, so they just need to update their sniffer.

Comment 28

[Mats Palmgren (inactive)]

*** Bug 172743 has been marked as a duplicate of this bug. ***

Comment 29

[Andrew Schultz]

*** Bug 173627 has been marked as a duplicate of this bug. ***

Comment 30

[Brant Gurganus]

I sent a message to [e-mail].  Hopefully, they will
forward the message to the appropriate group and fix the issue.

Comment 31

[Olivier Cahagne]

*** Bug 183170 has been marked as a duplicate of this bug. ***

Comment 32

[Raj Bhaskar]

I have also sent an email to the address in comment #30 and will report any
reply to this bug.

Comment 33

[Susie Wyshak]

Problem still exists.

-->Doron. 

Comment 34

[James Carr]

Seeing as they are a very high profile group (largest electrical goods retailer
in the UK) and they still failed to upgrade (yes i've e-mailed them too) isn't
there any way we can 'quirk' this so that it works?

Comment 35

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg

Comment 36

[Crispin Boylan]

still occuring as of 1.4 final (linux and windows builds) on 4th July, so they
still haven't done anything about it themselves.

Comment 37

[Alex Hosking]

I need a contact adres here.

Comment 38

[Doron Rosenberg (IBM)]

*** Bug 217598 has been marked as a duplicate of this bug. ***

Comment 39

[Martyn Dewar]

This bug is still here and still annoying. It should be noted that if you try
and email [e-mail] you won't get a reply. The most you'll get is
an error telling you that some .nsf file isnt there (Dixons use Lotus mail
servers) and it cant continue. I've sent a mail to corporate.affairs who usually
reply (i've had to contact them before), so hopefully something will be done
about it.

Comment 40

[Martyn Dewar]

Erk, I meant to add to that comment that I've tried the sites www.pcworld.co.uk
, www.dixons.co.uk , www.thelink.co.uk and www.partmaster.co.uk (all Dixons).
The Link is the only one which works correctly (i.e. dosent prevent you from
using its menu system). Also, I've tested for the bugs in Netscape 7.1 and the
latest Mozilla (2003092704). I will post any email recieved from Dixons (which I
will hopefully get soon :))

Comment 41

[Bill Mason]

*** Bug 224725 has been marked as a duplicate of this bug. ***

Comment 42

[Martyn Dewar]

Dixons have finally fixed the problem on all their sites.

Comment 43

[Tony Gorman]

This should be marked as resolved as its fixed on all sites

Comment 44

[pg]

Confirmed, setting to fixed