Closed Bug 1158595 Opened 9 years ago Closed 5 years ago

[user story 1C] As a user, I'd like to read an article in small, self-sustaining chunks

Categories

(support.mozilla.org :: Knowledge Base Software, task, P2)

Tracking

(Not tracked)

RESOLVED WONTFIX
2015Q2

People

(Reporter: atopal, Unassigned)

References

Details

(Whiteboard: u=user c=wiki p=1 s=2015.8)

User Story

As a user, I'd like to read an article in small, self-sustaining chunks, so I'm not overwhelmed by the mass of content on a page, especially on mobile.

Acceptance Criteria:

*Every article that has a table of contents has its content collapsed under headers
* The collapsing function works exactly as the experiment we have been running. That is:
** This replaces the table of contents, the article page does not list a separate TOC
** Clicking on a header expands the section below it. 
** Clicking another header does not collapse the previously expanded section
** Only the highest level is collapsed, all sub-sections are expanded when the highest level is expanded.
This was estimated as 1 pt, since we are already doing this selectively for certain articles.

The latest UX is attached to the meta bug (bug 1158591)
Assignee: nobody → mcooper
Status: NEW → ASSIGNED
Ricky merged this in: https://github.com/mozilla/kitsune/commit/130d08ab0930aeadb133918f35ffa17d0eb122dc
I deployed this to prod.
Status: ASSIGNED → RESOLVED
Closed: 9 years ago
Resolution: --- → FIXED
It has become clear that this feature isn't ready yet. I was under the impression that because this had been in testing on a small number of articles prior to a full roll out that we had run through problematiic articles and gotten community support. That isn't true.

This feature needs more work.

I've filed this PR to revert these changes: https://github.com/mozilla/kitsune/pull/2527
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
Depends on: 1162853
do we still want this? if not we should close this bug!
Assignee: mcooper → nobody
See Also: → 1079413, 1141677, 1141669, 1142285
This needs more research to prove that we really need it. If we do need it, we can just write shorter articles rather than relying on a new design.
Status: REOPENED → RESOLVED
Closed: 9 years ago5 years ago
Resolution: --- → WONTFIX
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