186573 - inbox not bold nor number of messages displayed on secondary pop-3 e-mail account when downloading mail is complete. only green arrow shows up.

Status: RESOLVED FIXED

(SeaMonkey :: MailNews: Message Display, defect)

Description

[ken jewell]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.3a) Gecko/20021212
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.3a) Gecko/20021212

I have two pop3 email accounts downloading to Mozilla mail.  With prior builds,
each account finished downloading mail, the inbox of each would be bold and th
number of unread messages would be displayed as would be the green arrow.  Under
the current build (1.3a), this now only occurs with the primary account.  In
other words, the second account does not bold the 'inbox' nor display the number
of messages downloaded when complete.  The green arrow does, however, appear.

Reproducible: Always

Steps to Reproduce:
1.open Mozilla when connected with the internet.
2.password is already saved on both accounts
3.mail automatically downloads but when complete only bolds the inbox and
displays the number of messages downloaded on the primary pop3 email account.

Actual Results:  
See step number 3

Expected Results:  
both primary and secondary accounts should have the inbox bolded and display the
number of messages downloaded.

I am using the modern theme.  This problem did not occur with prior Mozilla builds.

BTW - awesome product!!!!  Have a great holiday.

Comment 1

[Jason Compton]

*** Bug 189650 has been marked as a duplicate of this bug. ***

Comment 2

[Michael Jonker]

Bug 188827 looks like a dupe of this one too

Comment 3

[Torben Frey]

I can confirm this new bug for the Linux version as well - it was not present in
1.2. Already missed a meeting because of it :-) Otherwise a great software!!!

Comment 4

[Colin Templeman]

Would like to confirm that I too have experienced this bug using standard build
1.3 (20030312) under XP SP1, although other comments here suggest the platform
isnt that important.
I too have 2 mail accounts and the second no longer shows bold text nor inbox
content unless you explicitly select that account.  Once this has been done, the
contents are revealed (they are downloaded, just not shown).
I am using modern theme and like the original bug reporter have the accounts
automatically download on connection.
Otherwise, Moz is becoming a REALLY nice product.  Thanks guys.

Comment 5

[Mike Cowperthwaite]

Confirming on
Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3) Gecko/20030312

But it's not consistent; I've only seen it a few times.  (I don't get a lot of
mail at my secondary POP box.)

FWIW, I also have a third POP account, where I get almost no mail; I have not
seen this symptom on that account, but I've only received one message there
since noticing this symptom on the secondary.

Comment 6

[David Fraser]

Just for confirmation, I have exactly the same problem (two accounts, only first
one shows bold & number of messages, other shows only green arrow for new messages)
Using Mozilla 1.3 final, Modern theme on Linux

Comment 7

[esther]

Using trunk build 20030408 on linux I don't see the problem.
Profile has 2 pop accounts with "Leave messages on Server" checked and
"Automatically download new messages" checked.  Biff set for 1 minute
I have Junk Mail Control=On and moving Junk to the Junk folder which is a new
feature that might have blocked the 2nd biff but that is not the case for me.

Can those of you who reported this try it with a build dated 4-8-2003 or later
to see if you still have the problem.  If so, can you tell me what your POP
server settings are.   

Comment 8

[esther]

*** Bug 188827 has been marked as a duplicate of this bug. ***

Comment 9

[Mike Cowperthwaite]

I am not yet ready to switch to using 1.4 as my default client, or even to let
it share my local mailboxes with 1.3.  Therefore, my 1.4 POP accounts are set
up with "leave messages on server" as yours is -- UNLIKE my 1.3 setup, where I
always remove the messages from the server.  I also don't use 1.4 to access my
busiest mail account, so the chances of seeing the symptom occur are very
unlikely.

Settings on 1.3 for all three accounts are: 
 [ ] SSL
 [x] check at startup
 [x] check every 10 minutes
 [x] automatically download 
 [ ] leave messages on server
 [ ] empty trash on exit.

Junk controls are enabled for all three accounts, altho I get very little junk
do to diligent mail providers.

Comment 10

[Matthias Versen [:Matti]]

*** Bug 201478 has been marked as a duplicate of this bug. ***

Comment 11

[Matthias Versen [:Matti]]

*** Bug 201643 has been marked as a duplicate of this bug. ***

Comment 12

[Matthias Versen [:Matti]]

*** Bug 201847 has been marked as a duplicate of this bug. ***

Comment 13

[Koike Kazuhiko]

Reproduced with 2003041508-trunk/Linux.

Comment 14

[Felix Miata]

*** Bug 202261 has been marked as a duplicate of this bug. ***

Comment 15

[Mike Cowperthwaite]

*** Bug 202617 has been marked as a duplicate of this bug. ***

Comment 16

[Matthias Versen [:Matti]]

*** Bug 202739 has been marked as a duplicate of this bug. ***

Comment 17

[Mike Cowperthwaite]

Note a very similar report in Bug 195827 -- in that case, folders are not being 
highlighted when they get new messages via filtering, rather than (necessarily) 
being in a second account.

Comment 18

[Mike Cowperthwaite]

Another possibly related issue: Bug 145982 

Comment 19

[Matthias Versen [:Matti]]

*** Bug 203418 has been marked as a duplicate of this bug. ***

Comment 20

[Felix Miata]

Seems like this is sufficiently related to bug 161999 that this should be either
be duped to it or a depends or blocks created.

To me, the gyrations necessary to discover how many messages unread in each
folder constitutes major loss of function warranting a severity upgrade.

Comment 21

[Mike Cowperthwaite]

I would dupe this to that except: now that 161999 has Seth's attention, I am 
entirely unclear whether he intends to fix the original symptom or the symptom 
of this bug, which was *incorrectly* added in to that bug around Bug 161999 
comment 18.

Comment 22

[(not reading, please use [e-mail] instead)]

accepting

trying to fix the whole enchilada, not just the cheese.

Comment 23

[(not reading, please use [e-mail] instead)]

ok, I think have fixed this scenario (the pop / mail automatically downloading /
inbox unread not updating) in bug #161999

Comment 24

[(not reading, please use [e-mail] instead)]

Attachment: patch

Comment 25

[(not reading, please use [e-mail] instead)]

Attachment: patch

david set me straight

for perf, call this once, when done downloading, not on each message.

Comment 26

[(not reading, please use [e-mail] instead)]

Attachment: fix the comment

Comment 27

[David :Bienvenu]

Comment on attachment 122271 [details] [diff] [review]
fix the comment

r/sr=bienvenu

Comment 28

[(not reading, please use [e-mail] instead)]

fixed.

r/sr=bienvenu, a=sspitzer

Comment 29

[Mike Cowperthwaite]

*** Bug 200316 has been marked as a duplicate of this bug. ***