273356 - Return receipts not working on POP3 - both sending & receiving using Global Inbox

Status: VERIFIED FIXED

(Thunderbird :: General, defect)

Description

[Simon French]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.7.5) Gecko/20041110 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.7.5) Gecko/20041110 Firefox/1.0

Receive mail with return receipt notification set (e.g. from OE or TB) - TB does
not send return receipt (either prompt or automatically depending on what is set
in prefs).  
Send mail with return notification set - when received by TB (or other email
prog) the return receipt is not prompted for or sent.
Using POP3 accounts only with multiple accounts in Global Inbox.

This is using latest (Dec 1st) TB 1.0RC1 and has been the same for TB since at
least 0.8. 

N.B. This was raised before with #242519 & #264854 which were both
(incorrectly?) closed as a duplicate of #178820 - which they are not as that was
to do with IMAP.

Reproducible: Always
Steps to Reproduce:
1.Compose mail with return receipt flag set and send
2.
3.

Actual Results:  
Receive mail - no return receipt prompted for or sent.

Expected Results:  
prompt for sending return recipt (with default prefs)

Comment 1

[Mike Pesce (:By-Tor)]

Confirmed here.

Comment 2

[nicolas chevreux]

Confirmed with TB 1.0. Thunderbird has been released, but can not send return
receipts on POP accounts. :(

Comment 3

[blov]

Confirmed TB 1.0, does not send a return receipt notification.

Comment 4

[David :Bienvenu]

unfortunately, this problem came to my attention way too late. I will try to fix
it in the trunk builds asap.

Comment 5

[David :Bienvenu]

Attachment: proposed fix

Comment 6

[David :Bienvenu]

fixed also on the 1.0 branch (after 1.0 released)

Comment 7

[Worcester12345]

Need a working nightly to test this out.

Comment 8

[Scott MacGregor]

*** Bug 277353 has been marked as a duplicate of this bug. ***

Comment 9

[Wolfgang Rosenauer [:wolfiR]]

*** Bug 264854 has been marked as a duplicate of this bug. ***

Comment 10

[Scott MacGregor]

This is one of two ride along bugs I talked to Chris H. about for the 1.0.1
release. THe patch was checked into the 1.0 branch and the trunk two days after
Thunderbird 1.0 was released without any problems or regressions.

Comment 11

[Scott MacGregor]

I couldn't wait around for approval anymore on something I had already talked to
Chris about. Time is running out for the 1.0.1 builds.

Comment 12

[sairuh (rarely reading bugmail)]

I tested this with the tbird 20050301-1.0.1 build on linux fc3:

1. set up two POP accounts (accounts A and B), both using Global Inbox.

2. turned on sending Return Receipts, as well as using the default "ask me" (to
be prompted) choice upon receiving Return Receipts.

3. sent an email from A to B.

4. hit Get Mail button and clicked on the new email from step 3.

results: I got a dialog asking me whether I wanted to notify sender A that I
received the email. I clicked OK to do so.

5. click Get Mail again.

results: I received the Return Receipt from B.

this sounds like this feature is working for POP with a Global Inbox, but please
let me know if there are other aspects which need testing. it also worked fine
when I sent email as B to A.

Comment 13

[sairuh (rarely reading bugmail)]

also looks good using 2005030802-1.0.1 tbird bits on mac os x 10.3.8.

Tracy, how does this look on Windows?

Comment 14

[Tracy Walker [:tracy]]

This is not working on Windows XP with global POP accounts or individual POP
accounts.  I'm POP'ing a webmail account from yahoo.  IMAP account works, so I
know I have the correct settings.

Sarah, can you confirm this isn't working on Windows from a different server? 
if so reopen this bug?

Comment 15

[sairuh (rarely reading bugmail)]

just tested this with the winXPsp2 machine in the office, and it also works fine
for me. discussed this w/tracy, and it might be because his ISP is blocking
receipts.

verifying as fixed using 2005030909-1.0.1 tbird bits.

Comment 16

[Doug Wright]

*** Bug 271820 has been marked as a duplicate of this bug. ***

Comment 17

[Daniel Veditz [:dveditz]]

clearing 1.0.1 nomination. Not able to change to "+", sorry.

Comment 18

[sagaz]

Under WinNT 4.0 

It worked with previous Nightly builds (last days of december 2004) but NOT
fixed in 1.0.2 ! (as always written in known issues for 1.0.2 version) 
I've got 2 pop3 accounts with global account management.
Each pop account has "use global options ..." value checked
and global values (in tools-->options) is "allow NR for some messages" and "ask
me" for each case (sorry direct translation from french;-)).

Test I've done :
send a message to me : "Disposition-Notification-To:" header is in the sent
message AND in the received one (two saved with "File-->Save As..-->File" in eml
format) but it doesn't work !

It'a very (very ...) annoying bug in business use

Comment 19

[sagaz]

addition to previous comment :

NR for a mail sent from Outlook (header "Return-Receipt-To:") received in TB
works fine.

Comment 20

[Peter]

Thunderbird 1.0.2 and WinNT.
Two Accounts: Pop (Global Inbox) and IMAP (separate Inbox).
I send all possible messages with return receipts.
Only IMAP->Pop works fine. I get the dialog by updating the global Inbox and the
Imap shows me the confirmation mail.

All the other tests failed, no dialog. The header of all mails is correct.

Comment 21

[Worcester12345]

(In reply to comment #20)
> Thunderbird 1.0.2 and WinNT.
> Two Accounts: Pop (Global Inbox) and IMAP (separate Inbox).
> I send all possible messages with return receipts.
> Only IMAP->Pop works fine. I get the dialog by updating the global Inbox and the
> Imap shows me the confirmation mail.
> 
> All the other tests failed, no dialog. The header of all mails is correct.

So, are you saying this should be reopened or what?

Comment 22

[Peter]

I'm not shure, because the the summary talks only about POP. If somebody can
confirm the bug with imap, the issue should be reopened.

Peter

Comment 23

[alixen]

(In reply to comment #22)
> I'm not shure, because the the summary talks only about POP. If somebody can
> confirm the bug with imap, the issue should be reopened.
> 
> Peter

I confirm that there are no popups with imap accounts and receipts

Comment 24

[Peter]

(In reply to comment #23)
> I confirm that there are no popups with imap accounts and receipts

So, can you please reopen this issue?

Peter

Comment 25

[Peter]

Tested with 1.1a on WinXP:
No prompt for return receipt on IMAP.

Peter

Comment 26

[sairuh (rarely reading bugmail)]

I've spun off bug 297123 for the IMAP issue.

Comment 27

[Scott MacGregor]

For historical purposes, this patch caused Bug 289091