Unable to drag and drop images or URLs from browser to desktop when running Windows as Administrator with UAC disabled
Categories
(Firefox :: General, defect)
Tracking
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| Tracking | Status | |
|---|---|---|
| relnote-firefox | --- | 68+ |
People
(Reporter: callahad, Unassigned)
References
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Details
A user on Twitter reports that Firefox 68 "just killed drag and drop images from browser to desktop. No longer works."
The user is on 64-bit Windows 7 Pro.
I do not have a Win7 box available to attempt to reproduce this bug.
Same here. Drag and drop does not work at all in Firefox 68 on Windows 10 64-bit, whether it's images or URLs. Cursor immediately turns into "not allowed" as soon as I try dragging anything. Tried this on a brand new profile and with WebRender disabled (out of troubleshooting curiosity) and it's still broken. Worked fine in 67.
(In reply to gracz542 from comment #1)
Same here. Drag and drop does not work at all in Firefox 68 on Windows 10 64-bit, whether it's images or URLs. Cursor immediately turns into "not allowed" as soon as I try dragging anything. Tried this on a brand new profile and with WebRender disabled (out of troubleshooting curiosity) and it's still broken. Worked fine in 67.
Update: I tried downgrading to 67, and now it still doesn't work for some reason. Not even on a new profile.
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Comment 3•5 years ago
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Some related reports on forums. Safe mode and new profile not helpful. Save Image As still works.
- Mozilla Support: https://support.mozilla.org/questions/1256208 (Fx 67-69)
- mozillaZine: http://forums.mozillazine.org/viewtopic.php?f=38&t=3051827 (Fx 68)
- Reddit: https://www.reddit.com/r/firefox/comments/brl29x/no_longer_able_to_drag_and_drop_images_from/ (Fx 67 -- disappeared without explanation)
Are there particular issues to ask users about?
This has now fixed itself for me. No clue what could have caused it or fixed it, but everything seems fine again.
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Comment 5•5 years ago
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Another affected user reported no longer being able to drag from the site info area to the desktop to create a shortcut. Is there any obvious connection?
https://support.mozilla.org/questions/1264292#answer-1236353
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Comment 6•5 years ago
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I am willing to bet that all of these users are running Windows as Administrator with UAC disabled.
This is a security feature that we tested in 67 and released at 100% in 68. Please see this SUMO article for more information.
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Comment 7•5 years ago
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Release Note Request
[Why is this notable]: The issue is coming up a couple of times in support channels after the 68 release and we already have a sumo article explaining workarounds, so it might be helpful adding this as a known issue to the release notes.
[Affects Firefox for Android]: no
[Suggested wording]: Windows administrator users with UAC turned off may no longer be able to drag content out of Firefox. To learn more and how to fix this see <sumo article>
[Links (documentation, blog post, etc)]: https://support.mozilla.org/kb/windows-administrator-launcher-process-error-fix
(In reply to Aaron Klotz [:aklotz] from comment #6)
I am willing to bet that all of these users are running Windows as Administrator with UAC disabled.
This is a security feature that we tested in 67 and released at 100% in 68. Please see this SUMO article for more information.
This is indeed the case for me. I'll add the -no-deelevate command to my Firefox shortcuts.
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Comment 12•5 years ago
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(In reply to gracz542 from comment #9)
(In reply to Aaron Klotz [:aklotz] from comment #6)
I am willing to bet that all of these users are running Windows as Administrator with UAC disabled.
This is a security feature that we tested in 67 and released at 100% in 68. Please see this SUMO article for more information.
This is indeed the case for me. I'll add the -no-deelevate command to my Firefox shortcuts.
That command worked but sometimes I've found with it sometimes links created won't either auto open with Firefox or if you drag it onto an already open Firefox nothing works.
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Updated•5 years ago
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Comment 13•5 years ago
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(In reply to Ste from comment #12)
That command worked but sometimes I've found with it sometimes links created won't either auto open with Firefox or if you drag it onto an already open Firefox nothing works.
If you are still having problems, please file a new bug with specific steps illustrating how to reproduce the problem.
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Comment 14•5 years ago
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(In reply to Ste from comment #12)
(In reply to gracz542 from comment #9)
(In reply to Aaron Klotz [:aklotz] from comment #6)
I am willing to bet that all of these users are running Windows as Administrator with UAC disabled.
This is a security feature that we tested in 67 and released at 100% in 68. Please see this SUMO article for more information.
This is indeed the case for me. I'll add the -no-deelevate command to my Firefox shortcuts.
That command worked but sometimes I've found with it sometimes links created won't either auto open with Firefox or if you drag it onto an already open Firefox nothing works.
You can't drag and drop from from lower to higher privilege, so it sounds as though the link/shortcut is running in a less privileged context than Firefox (with -no-deelevate, Firefox presumably is running as a high integrity process).
Can you re-enable UAC instead? It's not like the bad old Vista days, at least on Windows 10.
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Updated•5 years ago
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Comment 19•4 years ago
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This issue is occuring in 77.0.1 - in a previous version, I was able to drag an image to the desktop. Now, it won't let me drag 'n drop to the desktop or any other applications.
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Updated•4 years ago
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Comment 20•4 years ago
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I have been affected by this drag-n-drop problem, but under different circumstances from those described in the above-linked sumo article. I tried all of the workarounds suggested in the article, but they did not work for me. Finally, I was able to resolve the issue by a variation of the advice given there. As a result, I believe that advice to be misleading and that it should be amended. I have written an article explaining this and detailing my workaround. It is at: http://tiny.cc/ffdragndrop That is a shortened URL. If it doesn't work for you, try the full address: http://moongazer.zeriha.com/website/ff-drag-n-drop/
Description
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